Roman Cancel Subscription | Postclic
Cancel Roman
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Cancellation service N°1 in United States

Lettre de résiliation rédigée par un avocat spécialisé
Expéditeur
Roman Cancel Subscription | Postclic
Roman
116 W 23rd Street
10011 New York United States






Contract number:

To the attention of:
Cancellation Department – Roman
116 W 23rd Street
10011 New York

Subject: Contract Cancellation – Certified Email Notification

Dear Sir or Madam,

I hereby notify you of my decision to terminate contract number relating to the Roman service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.

I kindly request that you take all necessary measures to:

– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.

This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.

In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:

– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.

I retain a complete copy of this notification as well as proof of sending.

Yours sincerely,


11/01/2026

to keep966649193710
Recipient
Roman
116 W 23rd Street
10011 New York , United States
REF/2025GRHS4

How to Cancel Roman: Easy Method

What is Roman

Romanis a U.S.-based telehealth and direct-to-patient pharmacy service focused on men's and general health products, prescription treatments, and ongoing care plans. The company offers clinician consultations, prescription fulfillment, and recurring delivery options for therapies that include erectile dysfunction treatments, hair loss regimens, topical and oral prescriptions, supplements, and weight-management programs. Membership and treatment plans typically combine a medical intake with recurring medication or product shipments on a schedule determined by the chosen plan. Key public pricing and product categories are published on the company's official site and industry reviews.

subscription offerings and pricing snapshot

The service model forRomanblends one-time consultations with recurring medication or supplement shipments under membership plans. Pricing can vary by product, dosage, and cadence; examples published by the provider and independent reviews include monthly fees for supplements, per-dose pricing for common erectile dysfunction medications, and program fees for weight management. The following table summarizes representative items and price ranges found in official pricing disclosures and independent reviews. Use these figures as illustrative ranges rather than exact, timeless prices.

Product or planRepresentative priceNotes
Men's multivitamin$29–$35 per monthMonthly or quarterly cadence available.
Sildenafil (generic ED)$4–$10 per tabletPrice varies by dose and quantity.
Branded ED (Viagra/Cialis)$20–$90 per tabletBranded products are considerably higher priced.
Roman Swipes (topical)$22–$27 per monthSubscription options and annual plans offered.
Weight-management program (Ro body)$45 first month, ~$145 thereafterIncludes provider consultation and program management.

where this matters for cancellation

Because many Roman products are delivered on an automatic or recurring basis, access to the specific plan, cadence, and renewal terms is central to any termination analysis. Contractual renewal terms, billing cycles, and the distinction between a membership and a medication auto-refill determine notice timing, potential refunds, and legal remedies.

customer experiences with cancellation

A focused review of consumer feedback in English from U.S. platforms highlights mixed experiences when users seek to stop recurring shipments or end ongoing programs. Some users report rapid, effective service and clear pricing; other users report difficulties with responsiveness, delays in communications, and confusion over auto-refill mechanics. Independent review sites show both positive clinical experiences and complaints tied to billing or customer support responsiveness.

what customers report works and what causes problems

Many positive reports praise the telehealth model and the convenience of home delivery. At the same time, common issues raised by customers include unexpected renewal charges, uncertainty about how to stop future shipments, and delays in receiving confirmation of cancellation-related requests. Public forum posts and consumer complaint summaries show users sometimes escalate disputes to card issuers or third-party consumer advocates when they perceive nonresponse. A number of consumer posts explicitly describe frustration when a desired confirmation of termination was slow to arrive or unclear in scope.

sample paraphrased feedback and observed patterns

Paraphrased from public posts, typical consumer comments include statements that the service was clinically helpful but that administrative tasks—particularly stopping recurring shipments—required persistent follow-up. Some users indicated that cancellation took multiple attempts to confirm. At the same time, some reviewers noted that adjusting or pausing shipments prior to a renewal effectively prevented an unwanted charge. These patterns suggest a split between medical satisfaction and administrative friction in subscription management.

legal and regulatory backdrop affecting cancellations

Automatic renewals and recurring-billing programs are governed by overlapping federal regulatory guidance and state statutes. The Federal Trade Commission has recently acted to clarify that negative-option subscriptions must provide clear disclosure and simple cancellation mechanisms, though litigation and rulemaking dynamics have evolved. Several states, notably California and New York, maintain or have amended their automatic-renewal frameworks, requiring affirmative consent, clear disclosure of renewal terms, and accessible cancellation methods. For consumers in the United States, these rules affect what a provider must disclose and how cancellation timing and mechanics are judged under consumer-protection law.

key legal concepts to know

Affirmative consent: a consumer must have given clear assent to automatic renewal terms, and the provider must retain proof.Material-term disclosure: providers must disclose renewal frequency, price ranges, and cancellation methods in a conspicuous manner.Reasonable notice: where statute requires pre-renewal notices, the provider must give advance notice in the window prescribed by law.Burden of proof: if a dispute arises, courts and regulators often examine whether the provider retained enrollment records and how cancellation was communicated. These concepts shape a prudent cancellation strategy.

step-by-step guide to prepare for cancellation (legal framework)

This section lays out the preparatory and legal phases to manage an orderly termination of recurring service rights under a subscription contract. The guidance is framed from a contract-law perspective and focuses exclusively on postal termination by registered mail as the recommended, legally defensible method. The goal is to document a clear notice of termination that preserves consumer rights and evidentiary proof.roman cancel subscriptionandhow to cancel roman subscriptionare used below as focal search phrases consumers often use; the procedural emphasis here is on preserving contractual proof and complying with required notice windows.

phase: contract and account review

Begin by locating the written terms that apply to your plan, including the billing cadence, the stated renewal mechanism, and any specified notice periods. Look for the definition of an "automatic renewal," the required method for providing cancellation notice under the subscription terms, and any language about refunds, returns, or final shipments. Document the last billing date and the next scheduled charge or shipment. contract-law practice, the relevant dates and the express terms at the time of your enrollment will govern rights and obligations.

phase: evidentiary compilation

Compile all records that may be material if a dispute arises: invoices, shipment notices, receipts, screenshots of plan terms at the time of enrollment, and any correspondence or system notes you received about cadence or renewal. Retain copies of payment card statements showing charges and the date of each billed item. Evidence that establishes timing and the specific plan enrolled in strengthens legal position when asserting a termination and seeking remedial relief.

phase: wording and legal posture (what to include)

When preparing a written notice intended to evidence a termination, include clear identity data (your full name, billing address, and account identifier where available), an unambiguous statement that you are terminating the subscription and do not consent to further automatic renewal, and a requested effective termination date aligned to the next billing cycle. The notice should refer to the applicable plan or treatment by name and explain whether you seek to stop future shipments and charges. If you assert a legal reason (, misrepresentation of material facts or noncompliance with disclosure rules), state the factual basis succinctly and reference the applicable contractual term where appropriate. Avoid ambiguous phrasing that could be construed as a request to "pause" rather than to terminate. Keep the tone factual and contractual.

postal cancellation as the only permissible method in this guide

For the purposes of formal termination communication, this guide recommends registered postal mail as the sole method to effect or evidence cancellation. Registered mail establishes a dated, traceable, and legally recognized chain of custody that courts and regulators frequently accept as admissible proof of notice. Registered postal delivery with a return receipt provides objective evidence of receipt and can be critical when a provider disputes the date or existence of a cancellation. Use of registered postal services supports the burden of proof a consumer may need to show timely termination.roman cancel subscriptionoften requires attention to billing cutoffs; registered mail secures the delivery date required for legal or administrative disputes.

timing considerations and notice windows

Calculate the effective date of termination in line with the billing cycle and any statute-mandated notice periods. Many subscription agreements will specify that cancellation must occur "before" the next renewal date to avoid the charge. Under state and federal guidance on automatic renewals and negative-option programs, timely notice that is verifiable matters; proof of mailing and proof of receipt are the most reliable means to show compliance with timing obligations. If you are within a state-specific notice window (, extended notice for one-year renewal terms under some laws), align your postal notice so it reaches the service within the required statutory window.

evidence preservation after mailing

Following registered delivery, preserve any receipt, tracking number, and signed return receipt as part of your case file. Maintain contemporaneous notes regarding the date you prepared the notice and the date you tendered it for registered delivery. These artifacts constitute the strongest practical evidence if a dispute leads to a chargeback, administrative complaint, or litigation. Consequentially, retaining them improves prospects for recovery or administrative relief.

practical risks, likely provider responses, and dispute options

Providers may respond to a registered postal termination notice by acknowledging receipt, by disputing the effective date, or by treating the notice as a request subject to internal processing times. Some consumer reports indicate delays in administrative confirmation; if you have proof of timely sent registered mail, you preserve options to contest post-termination charges. If a provider bills after a verifiable termination, typical remedies include requesting a refund, initiating a card dispute with the issuer, or filing a complaint with state authorities and the FTC. In cases where statutory disclosure obligations were not met at the time of enrollment, administrative remedies may be particularly strong.

what to expect after sending registered postal notice

Allow a reasonable administrative processing period, but do not wait indefinitely. If the provider issues an acknowledgement, preserve the communication. If the provider charges after the date of proven receipt, escalate using the documentary record: dispute with the payment provider, and consider complaints to consumer-protection agencies. In high-stakes scenarios, a demand for refund and a statutory claim may follow. The evidentiary quality of registered postal delivery is frequently decisive in such escalations.

address block for formal notice

Use the provider address below when preparing a postal termination notice. Include your account details in the body of your notice as described previously. The official address is:

Address:Roman 116 W 23rd Street NY 10011, New York United States

handling common objections and minimizing administrative delay

Anticipate typical provider objections such as processing backlog or system delays. Registered postal proof of receipt undermines arguments that a customer did not provide timely notice. If a provider acknowledges receipt but fails to act, document the timeline and accumulate contemporaneous records of communication. If a charge posts despite a verified termination, preserve the charge transaction detail, the postal proof of receipt, and the original terms showing renewal timing; these materials are the foundation for a chargeback or administrative complaint.

making the process easier

To make the process easier, consider using a secure postal facilitation service for registered or certified delivery. Postclic offers a secure and lawful way to send registered postal notices when direct printing or physical mailing is a constraint. Postclic enables third-party printing, stamping, and sending of registered letters without requiring the sender to leave their premises. It also provides ready-to-use cancellation templates for a wide range of recurring services, and ensures registered sending with return receipt and legal evidentiary value equivalent to traditional physical sending. Postclic is useful where a consumer needs compliant, dated proof of delivery but cannot access printing or postal services directly.

why choose a postal facilitation service in complex cases

Using a reliable third-party registered delivery service reduces logistical friction while preserving the legal advantages of registered postal notice. Such services can produce the necessary evidentiary trail and handle technical delivery formalities. In contested billing scenarios, the critical element is the legal effect of a documented delivery, not the specific means used to tender it. Postclic provides that documented delivery with the same legal status.

evidence and escalation: administrative complaints and chargebacks

If a provider continues billing after a verifiable termination, escalate through financial-institution remedies and administrative agencies. File a formal dispute with your card issuer, attaching postal proof of delivery and the plan terms showing the renewal timing. In parallel, file complaints with appropriate consumer authorities—state attorney general offices and the Federal Trade Commission—and with industry-specific regulators when a health service is involved. Agencies track patterns of complaint and may intervene when procedural noncompliance or deceptive renewal practices are alleged. Maintain a clear chronology in your complaint package.

state-level considerations for U.S. consumers

State automatic-renewal statutes may provide additional protections beyond federal standards. , California has enacted robust ARL amendments imposing specific notice and disclosure obligations, while New York regulatory initiatives and enforcement actions have targeted burdensome cancellation processes. Where state law affords greater consumer protections, those provisions will be relevant to dispute resolution. If your billing address is in a state with stronger protections, note that in any formal complaint.

ProviderTypical strengthRelevant features
Roman (Ro)Telehealth, direct pharmacyClinician consults, recurring medication shipments, published per-unit pricing.
HimsTelehealth competitorSimilar subscription models for ED and hair loss; pricing varies by plan.
BlueChewED specialistSubscription-based ED treatments, chewable tablets; competitor pricing models.

practical checklist before and after sending registered notice

Before sending registered postal notice, verify the plan name, billing cycle, and next renewal date in your records. Collect payment statements, shipment notices, and any available enrollment screens. After sending the registered notice, enter the mailing date and proof identifiers into your record, and monitor your billing account for subsequent activity. If an unapproved charge posts, use the documentation to initiate an immediate dispute and a contemporaneous administrative complaint if appropriate. The registered postal record is the cornerstone of any such escalation.

what to do if cancellation is contested

When a provider contests the validity or timing of a cancellation, consult the documentary trail: enrollment records, renewal-disclosure screenshots, payment records, and the registered-postal proof of receipt. If the provider asserts a contractual condition not present in your materials, request the provider produce the enrollment records and proof of express consent. Administrative remedies include filing a formal consumer complaint and engaging legal counsel for potential statutory claims if the dispute involves misrepresentation or material non-disclosure. Preserved documentary evidence streamlines relief.

how courts and regulators view postal proof

Court decisions and agency practice treat dated postal delivery and return receipts as credible proof of notice. Registered postal proof often satisfies statutory timing requirements that hinge on "delivery" or "receipt" dates. , when legal conflict arises, courts and regulators will weigh the existence and date of receipt heavily when resolving who acted first and whether the consumer complied with prescribed notice windows. The quality of the postal evidence can determine the outcome of a contested charge.

consumer remedies beyond cancellation

If the underlying dispute involves deceptive practices—such as inadequate disclosure of renewal terms or failure to provide an easy cancellation mechanism—the consumer may pursue remedies beyond simple termination. These remedies may include refund requests, administrative complaints to the FTC or state attorney general, and, where warranted, private litigation under deceptive-practices statutes. Provide regulators with a clear timeline of events and postal proof of termination to support claims.

what to do after cancelling Roman

Once you have established and documented termination via registered postal notice, monitor your account and payment method for improper post-termination charges; keep the postal proof accessible. If improper charges occur, initiate a timely dispute with your payment provider and file appropriate administrative complaints. Consider retaining counsel for complex matters involving significant sums or where statutory violations appear to be present. In all cases, preserve the chronological record, leverage the registered postal proof, and use administrative channels as the primary escalation path.

FAQ

To prepare for canceling your Roman subscription, review your contract for billing cadence and renewal terms, and document your last billing date. Use registered mail to send your cancellation notice.

Compile all relevant records such as invoices, receipts, and correspondence regarding your subscription. Ensure you send your cancellation notice via registered mail to establish proof.

In your cancellation notice, clearly state your intention to terminate the subscription, include your full name and account details, and specify the effective termination date. Use registered mail for delivery.

Using registered mail provides a traceable and legally recognized proof of your cancellation notice, which is essential if there are disputes regarding the cancellation date.

Check your subscription agreement for any required notice periods before cancellation. Ensure you send your cancellation notice via registered mail to comply with these terms.