Servizio di annullamento N°1 in United States
Numero di contratto:
All'attenzione di:
Ufficio Disdette – MagicJack
931 Village Blvd – Ste 905, Box No. 386
33409 West Palm Beach
Oggetto: Disdetta del contratto – Notifica tramite email certificata
Gentili Signori,
Con la presente comunico la mia decisione di recedere dal contratto numero relativo al servizio MagicJack. Questa notifica costituisce una volontà ferma, chiara e inequivocabile di disdire il contratto, con effetto dalla prima data possibile o in conformità al termine contrattuale applicabile.
Vi prego di adottare tutte le misure necessarie per:
– cessare ogni fatturazione a decorrere dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta ricezione della presente richiesta;
– e, se del caso, inviarmi il rendiconto finale o la conferma del saldo.
La presente disdetta vi viene inviata tramite email certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, rendendolo una prova equivalente che soddisfa i requisiti della prova elettronica. Disponete quindi di tutti gli elementi necessari per trattare regolarmente questa disdetta, in conformità ai principi applicabili in materia di notifica scritta e libertà contrattuale.
In conformità al Codice del Consumo e alle normative sulla protezione dei dati, vi chiedo inoltre di:
– eliminare tutti i miei dati personali non necessari ai vostri obblighi legali o contabili;
– chiudere ogni account personale associato;
– e confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della privacy.
Conservo una copia integrale di questa notifica nonché la prova di invio.
Cordiali saluti,
11/01/2026
How to Cancel MagicJack: Step-by-Step Guide
What is MagicJack
MagicJackis a U.S.-focused voice-over-IP (VoIP) service that sells a small hardware device and subscription plans to provide low-cost telephone service over the internet. The service bundles a hardware dongle or app-based option with a subscription that covers domestic calling and optional international credit. Many customers use it as a low-cost alternative to a traditional landline or as a second line for travel and remote locations. The company markets multi-term plans (annual and multi-year) and promotions aimed at cost-conscious residential and small-business users.
Subscription plans at a glance
Current advertised options include a one-year subscription and multi-year plans marketed as the best value for long-term users. Prices fluctuate with promotions; the site lists a single-year offer around $49.99 and multi-year offers (three-year plans) shown at different promotional prices on different pages. Use this summary only as a baseline for comparison; actual prices and promotional offers change periodically.
| Plan | Typical price (advertised) | Notes |
|---|---|---|
| 1-year | $49.99 | Standard annual renewal option on offers page. |
| 3-year | $109–$119 | Shown as a promotional best-value option; price may vary between pages and promotions. |
Service features
The product combines a device or app with incoming and outgoing calling options, the ability to port numbers, and pay-as-you-go international credits. Feature emphasis includes portability, low per-minute international rates, and keeping an existing phone number when available. Customers sometimes experience variability in call quality and platform reliability, which is reflected in public reviews.
| Feature | Typical behavior |
|---|---|
| Domestic calling | Included with subscription; advertised as unlimited within the U.S./Canada. |
| International calling | Available via prepaid credits at listed per-minute rates. |
| Number porting | Offered; customers should plan the timing carefully to avoid losing numbers. |
Why customers cancel
People choose tocancel magicjackfor several recurring reasons: unsatisfactory voice quality or reliability, unexpected or recurring charges, changes in household or travel needs, desire to consolidate services, or dissatisfaction with customer-facing processes. Many customers report that renewal timing and billing practices drive cancellations as much as technical issues. Public reviews and complaint records highlight these drivers repeatedly.
Common cancellation triggers from user feedback
Customers commonly say they seek cancellation after repeated service interruptions, perceived aggressive renewal timing, or when charges continue after they believed service had ended. Many reviewers emphasize frustration when they had to spend extra time resolving billing matters or when they felt confirmation of cancellation was unclear or missing. These themes appear across review platforms and consumer complaint boards.
Customer experiences with cancellation
Real customer feedback shows a pattern: users often report difficulty obtaining clear proof that a subscription has stopped and worry about ongoing automatic charges. Some reviews describe disputes over refunds or credits after periods of poor service. Others praise features or value while noting administrative friction at renewal or account changes. Below are synthesized takeaways from multiple consumer sources.
What works
Customers who maintain thorough records of their account and any communications tend to achieve better outcomes. When consumers can show clear evidence of dates and transactions, they report fewer problems persuading the company or their financial institution to correct billing. Persistence and documentation are frequent success factors in resolved complaints.
What doesn't work well
Reviewers repeatedly mention unclear or hard-to-locate account controls for stopping renewals and difficulty getting timely written confirmation of account closure. Several complaint threads discuss repeated or unexpected charges after a customer thought the subscription had ended. These reports indicate that ambiguity around renewal and proof of termination is a key practical problem.
User tips collected from forums
Experienced users advise keeping screenshots and transaction records, noting exact renewal dates, and saving any written acknowledgments related to the account. People planning to move their telephone number to a new carrier often emphasize securing the new carrier and timing the number port carefully to avoid losing the number during account changes. These community-derived tips are practical precautions that protect consumer rights during a transition.
Legal and consumer-protection context
U.S. consumer protections give account holders several practical options when dealing with unwanted renewals or disputed charges: contesting a charge with the bank or card issuer, documenting the request to stop service, and keeping proof of delivery for any written notice. Some regulatory or industry standards treat registered postal delivery with return receipt as strong evidence in disputes. Consumers who can show a dated, verifiable postal delivery of a cancellation notice are in a stronger position when disputing ongoing charges.
Why postal proof matters
Postal registered delivery establishes an independent chain of custody and an official proof of delivery with a date stamp. Courts and many dispute-resolution processes recognize registered postal proof as persuasive documentary evidence that a consumer provided notice. When a company and a customer disagree about timing or receipt, registered postal evidence often resolves factual disputes. This legal weight is one of the main reasons to favor postal notices.
Problem
Customers face three overlapping problems when they attempt to stop a recurring subscription: confirming the company received the notice, stopping automatic renewals or billing, and preserving the right to port a phone number without interruption. Consumers often feel vulnerable because transactions and renewals can be automated, and a missing confirmation can leave them exposed to repeated billing. The lack of clear, independently verifiable proof of cancellation is the most frequent root cause of disputes.
Solution: why use postal mail (registered mail) to cancel
The safest, most defensible way to end a subscription is to send a cancellation notice by postal mail using registered delivery with return receipt. Sending a cancellation via registered postal delivery creates dated, objective proof that the company received your notice. This method is particularly valuable where automated renewals, ambiguous online controls, or disputed billing exist. Keep in mind the goal is to establish an independent record you control.Registered mailoffers that record.
Legal advantages of registered postal cancellation
Registered postal delivery provides a dated receipt and a chain of custody that third parties accept as admissible evidence. If you later need to dispute a charge with a bank or file a complaint with a consumer protection agency, the return receipt and tracking record strengthen your position. In regulatory or arbitration settings, having a verifiable delivery date can be decisive when timelines are contested.
Practical advantages
Registered postal delivery removes ambiguity about whether a notice was lost or ignored. It does not rely on proprietary account screens or a single vendor’s system logs. As an independent record, a registered postal receipt is especially helpful when a company’s internal records differ from the consumer’s memory or personal log. Consumers who prioritize legal certainty choose registered mail because it reduces the chance that an argument about "we never received that" will succeed.
What to include in a cancellation notice (principles only)
When preparing tocancel magicjackby registered postal delivery, include clear identifying information so the recipient can match the notice to the correct account: your full name as shown on the account, the account or device identifier if you have it, the telephone number associated with the subscription, and an unmistakable statement that you are terminating the subscription as of a given date. Do not rely on ambiguous phrasing; be explicit about your intent to end the service. Keep the content concise and avoid extra procedural requests that may create room for misinterpretation. These are high-level content principles, not a template.
Timing and notice-period considerations
Check your current billing cycle and any stated renewal periods. Many subscriptions renew automatically near the anniversary date; a dated registered delivery that arrives before a scheduled renewal is the strongest evidence that you provided timely notice. If you have recently paid for multiple years and wish to end the service before that term expires, note that refunds and proration policies vary and may be contested; having a dated cancellation helps if a billing dispute arises later.
Where to send your registered postal cancellation
Send registered-postal cancellation notices to the company’s official postal address. The address associated with the company for account and administrative notices is:
magicJack
931 Village Blvd – Ste 905
Box No. 386
West Palm Beach, FL 33409
Using the precise address listed above reduces the risk of misrouting within corporate mail-handling systems. The address matches the company’s publicly listed postal contact details for account matters. Retain the registered-postal tracking and return-receipt documents as part of your permanent file.
Handling renewals and number porting
If you plan to move your telephone number to another carrier, arrange the port carefully so that the account stays active until the port completes. If you do not plan to port, send the registered-postal cancellation well in advance of any billing anniversary to avoid being charged for the next term. Where multiple-year payments were already made, a dated postal cancellation is your proof of intent and can support later requests for refund or credit adjustments, depending on the provider’s published policies and your state’s laws.
Practical solutions to simplify sending registered mail
Sending registered postal mail does not have to be technically difficult. If you cannot or prefer not to print and physically drop a registered letter yourself, services exist that print, stamp and post letters on your behalf while still using registered or tracked postal options. These services handle the logistics and provide the legal-level proof associated with registered delivery, while saving you a trip to the post office and handling of mailing materials. To make the process easier, consider a service that manages printing and posting for you. Postclic is one such provider that handles the entire registered or simple letter sending process on your behalf. Postclic prints, stamps and sends your letter so you do not need to move. Dozens of ready-to-use templates for cancellations are available for common categories like telecommunications and subscriptions. The service offers secure sending with return receipt and legal-value equivalent to physical sending, which preserves the advantages of registered postal delivery without requiring a home printer. This approach keeps the legal-protective record while simplifying the logistics of sending your cancellation.Postcliccan be especially useful when you want the legal protection of registered postal proof but need an easier way to create and post the notice.
How registered postal evidence helps if a dispute arises
If billing continues after you sent a registered-postal cancellation, the postal return receipt and tracking record are primary evidence you can present to your financial institution when disputing a charge. Banks and card issuers are typically responsive when a customer presents clear documentary proof of cancellation and the date it was sent. Similarly, when filing a complaint with consumer-protection agencies or state regulators, including registered-postal proof strengthens your case. Keep originals and certified copies of all postal records and any subsequent communication about the account.
When refunds or credits are at issue
Policies on refunds after a multi-year prepayment vary. A dated registered-postal cancellation does not guarantee a refund, but it documents your intent to stop future charges and provides a basis for negotiating a pro rata credit or refund where the provider’s terms or state law permits. If no satisfactory resolution follows, the postal evidence bolsters any formal dispute with payment networks or regulators.
Common mistakes to avoid
Avoid relying on ambiguous or informal acknowledgments you cannot independently verify. Do not assume a single unverified statement is sufficient; independent third-party proof (registered postal delivery) is the conservative option. Also, do not discard postal receipts or tracking records after sending a cancellation: keep them for the full billing cycle and for as long as there is a risk of post-cancellation billing. Finally, avoid vague wording in your notice; the clearer the statement of intent, the easier it is to enforce.
What to do if you are charged after sending registered postal cancellation
If a charge posts after you have verifiable registered-postal proof, present the postal receipt and any account identifiers to your financial institution when filing a charge dispute. Also keep copies of all relevant billing statements and the original postal documentation. Consumers who combine registered-postal proof with clear transaction records have higher success rates resolving post-cancellation charges.
Template restrictions and why I won’t provide one here
Many authorities and services offer sample letters. In this guide I do not reproduce or supply specific templates; instead, I outline the essential content elements you should include so you can create your own concise notice. The goal is to preserve your rights with a clear, dated, and verifiable statement sent by registered postal delivery. Avoid copying third-party templates verbatim without adapting identifiers and dates to your precise situation; a personalized, unambiguous statement reduces the chance of confusion.
Record retention and follow-up
Keep the original registered-postal return receipt and any tracking confirmations in a secure place. Maintain scanned copies as backups. Check your next billing statement after the expected cancellation date; if a charge appears, use the postal evidence to challenge the charge through your payment card issuer or bank. If you need to escalate, include the postal evidence when filing with a consumer protection agency, arbitration forum, or state regulator. Document every interaction you have after sending the notice.
What to do before you send a registered-postal cancellation
Review your current billing terms and any active promotional periods. Verify account identifiers you will reference in your notice. If you intend to port your number, coordinate timing so the account remains active until the port completes. If you want to preserve the number, avoid deactivation before the port completes. Planning these dates minimizes the risk of losing a number or being charged for overlapping periods.
What to do after cancelling MagicJack
After you obtain registered-postal proof of cancellation, monitor your bank and card statements for at least one billing cycle. If any unauthorized charge appears, file a dispute with your payment card issuer promptly and include copies of the registered-postal evidence. If porting a number, confirm the receiving carrier has completed the port and that service is active before destroying any records. Keep your file until you are sure no residual charges will appear. If problems persist, escalate with state consumer protection authorities or file a complaint with the Better Business Bureau, including copies of your postal proof. These steps preserve your rights and minimize the likelihood of ongoing billing problems.