Cancellation service #1 in Israel
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Simply Guitar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Simply Guitar: Complete Guide
What is Simply Guitar
Simply Guitaris a mobile-first learning app designed to teach guitar to beginners and intermediate players through guided lessons, song-based practice, and feedback tools. The service offers structured courses, interactive exercises, and a song library that lets learners practice with real music. Subscriptions provide ongoing access to the lesson catalog and practice features for the subscription period purchased. Pricing and plan structure are flexible and vary by region and platform, with trial access offered to new users so they can evaluate the app before committing to a paid plan. The company publishes guidance on access, billing cycles, and refund policy for its subscriptions.
Subscription plans and pricing at a glance
The exact price you see depends on country, platform and promotional offers. Typical options include a free trial, monthly billing, and one-time annual billing that lowers the monthly equivalent. Industry summaries and the company pages list monthly, quarterly (or short-term) and yearly options as the usual tiers. Use the table below for a basic, commonly reported breakdown; refer to your purchase receipt for the exact charge you accepted.
| Plan | Typical price (US examples) | Best for |
|---|---|---|
| Free trial | Free (limited period) | Try before buying |
| Monthly | $10–$20 per month | Short-term learners, flexible |
| Quarterly / short-term | $29.99 per quarter (example) | Medium commitment |
| Annual | $79–$120 per year | Long-term learners, best value |
Why people cancel
Cancellation choices are driven by many practical reasons. Common motives include changes in lifestyle, budget constraints, dissatisfaction with learning pace or content fit, technical problems, confusion about billed amounts, repeated or unexpected charges, or simply completing the course. People also cancel to switch to a different learning method or to try a competitor offering a better price or features. Understanding the root cause of cancellation helps pick the right approach and protects consumer rights when ending a recurring payment.
Common cancellation pain points reported by users
Users in the United States often report a few recurring themes when discussing cancellations of subscription services likeSimply Guitar. These include unclear timing of charges, confusion over trial periods turning into paid subscriptions, difficulty proving they cancelled in time, and frustration when they expected refunds that were denied. Some posts describe a need to dispute charges with payment providers because they no longer had access to easy documentation of cancellation. A handful of users shared that they found the app helpful but needed to cancel for non-service reasons such as budget or life changes. The balance between positive learning value and administrative friction is a common thread.
Customer experiences with cancellation
An analysis of customer feedback from public forums, help pages and community posts shows varied experiences. Some users say their cancellation and end-of-billing processing worked as expected, while others recount delays in stopping renewals or trouble securing refunds for accidental charges. Reports from device-store communities emphasize that subscriptions billed through platform stores follow the store’s renewal rules, which can complicate direct vendor interactions. Readers commonly advise keeping careful records and time-stamped proof when canceling to avoid disputes over renewal timing. The official help material notes that cancellation takes effect at the end of the current billing period and that refunds are not routinely offered for access already provided.
What works and what doesn't—user tips
What works: users who keep a dated record of their cancellation attempt and proof of communication report fewer billing disputes. Registered delivery with proof of receipt is frequently cited as strong evidence in cases where companies and customers disagree. What doesn't work: relying on informal notes, unsupported claims, or a single casual message without proof. Several accounts mention long waits for answers when relying on informal support channels, with the common suggestion to retain receipts and transaction IDs for any dispute.
Problem: why standard cancellation routes sometimes fail
Failures happen when timing is ambiguous, confirmation is not preserved, or terms of sale are interpreted differently. Automatic renewals and third-party billing (through app stores or payment platforms) can increase complexity because multiple parties play a role in payment and cancellations. When a consumer lacks firm documentary proof they attempted to cancel before a renewal, the provider may treat the subscription as still active for that billing period. Loss of documentation is one of the most frequent causes of unsuccessful cancellations or denied refund requests.
Solution: why registered postal mail is the safest cancellation method
The single most reliable way to create provable, court-admissible evidence of your intent to cancel is sending a clear cancellation notice by registered postal mail with return receipt. Registered mail provides an official chain of custody, a date-stamped record, and a signed delivery confirmation that is hard to dispute. Use of registered postal services reduces the chance that the company can assert you never requested cancellation. Registered mail is widely recognized by courts and consumer protection agencies as valid proof when disputes reach formal complaint or small-claims stages.
Legal weight: when you use a registered postal service you obtain a dated record that shows both dispatch and delivery, which can be decisive if a company claims the request arrived later or not at all. This is especially important for recurring payment disputes because billing cycles depend on precise cutoff times. Keep the registered mail receipt and any returned acknowledgment as long as any billing disputes remain unsettled.
When to send a registered mail cancellation
Send it before the renewal date that you want to avoid. If timing is tight, choose a postal option that provides clear timestamps for both sent and received dates. Allow for postal transit time so the delivery falls before the next billing cycle. Remember that many terms specify cancellations become effective at the end of the paid period, so your goal is to prevent a future renewal charge. Keep all proof of posting and delivery.
What to include in your postal cancellation (general principles)
Focus on identity, clear intent, and reference information. Identify yourself with the name used on the subscription, the account or username reference if known, and any purchase or invoice identifiers you have. State in unambiguous terms that you are instructing the provider to cancel your subscription. Indicate the desired effective date or, if you prefer, that the service should not renew at the end of the current billing period. Ask for written confirmation of receipt. Sign the document and date it. Keep copies for your records. Avoid emotional language; keep the content factual and concise.
| Reason to use registered mail | Benefit |
|---|---|
| Official date-stamped proof | Shows precise timing of notice |
| Proof of delivery (return receipt) | Strong evidence if dispute escalates |
| Chain of custody | Admissible in small claims or arbitration |
Practical considerations and legal context
Record keeping is essential. Keep the registered mail receipt, the return receipt, a copy of the cancellation notice you sent, and any transaction records. If the charge appears after you sent the registered notice, your documentation supports a dispute with your payment provider or the company. If you paid by credit card, you may have additional consumer protections through your card issuer for unauthorized or disputed charges. Many states in the US enforce fair renewal and disclosure standards for automatic renewals, which can be relevant if the company failed to disclose the renewal terms in a clear way. In disputes, a visible, dated postal record strengthens your position with regulators, payment processors, and courts.
Refunds and access: company policies vary. Some publishers and services explicitly limit refunds for access already provided. If a refund is important to you, prepare to reference the company’s public refund policy and pair that with your registered mail proof if you believe you qualify for a refund under the terms you accepted. Keep in mind that even when a provider denies a refund, proof of timely cancellation can stop future charges.
How long to keep records
Keep proof of postage and receipt until any possibility of dispute has fully resolved. For recurring billing disputes, keeping records for at least 12 to 24 months is prudent, since some disputes take months to resolve and billing cycles may reappear. If a refund or chargeback claim is ongoing, retain all supporting material until the claim is closed and you have confirmation that no further charges will be applied.
Where to send your registered mail
Use the service address the company lists for official communications or billing disputes if available. The address provided for official notices and correspondence forSimply Guitaris: 31 Hashachar St., 44376 Kfar Saba, Israel. Make sure your registered mail clearly shows the recipient address, is sent with a return receipt option, and that you retain the postal receipts issued at dispatch.
Even when the company is based abroad, United States consumers retain rights under payment card networks and state consumer laws to dispute unauthorized or incorrectly applied renewals. The registered postal record showing delivery to the company’s official address is often accepted as formal notice by many U.S.-based institutions and dispute handlers.
Handling disputes and next steps if charges appear after you sent registered mail
If you see a charge after sending registered notice, present the registered mail receipt and return receipt when contacting your payment provider to dispute the charge. For credit card billing, dispute timelines and procedures vary by issuer; timely presentation of proof increases your chance of a successful charge reversal. If your payment was processed by a platform or intermediary, keep in mind those parties may have separate timelines and rules for disputes. Keep all communication records and follow any dispute process required by your card issuer.
Practical solutions to simplify postal cancellation
To make the process easier, consider a secure third-party letter-sending service that handles printing, stamping and registered posting on your behalf. These services remove the need for a home printer and a trip to a postal counter. They can provide a digital record of the registered posting and a tracked return receipt, while preserving the legal benefits of physical registered mail.
Postclic
A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a reputable provider in this manner keeps the legal advantages of registered mail while reducing personal effort. Keep the service’s proof of posting documents together with your other records.
How to phrase your cancellation request (practical language tips)
Use clear, direct language. State your name as it appears on the account, any known account identifiers, the request to cancel the subscription, and a desired effective date or instruction to prevent renewal at the end of the current billing period. Sign and date the note. Ask for written confirmation of receipt and keep all supporting proof. Keep the tone formal and factual; avoid including extra commentary that might confuse the core request.
What to avoid saying or doing
Avoid vague statements that do not clearly express your intention to cancel. Avoid informal messaging channels that do not provide proof of delivery unless you pair them with a registered postal notice and keep the postal evidence. Keep calm and professional in your communications; disputes escalate more cleanly when both sides have concise documentation.
What to expect after sending registered mail
Expect a response window that varies. Many companies acknowledge receipt and show the effective cancellation date. If you do not receive confirmation within a reasonable period after delivery, use the delivered receipt and postal timestamp as your primary evidence. If charges continue, escalate with your payment provider, presenting the registered mail proof as part of your dispute package. Keep in mind that many providers treat cancellations as effective at the end of the paid period, so a final access window is normal.
Consumer protections and escalation
If you cannot resolve the dispute with the provider and you believe you followed the provider’s terms and acted in time, documented registered mail strengthens formal complaints to consumer protection agencies, your state attorney general or payment card networks. Some states have laws governing auto-renewals and clear disclosure that may support your claim if the provider failed in its disclosure obligations. Use registered mail receipts to support any formal complaint.
When to consider legal assistance
For substantial repeated charges or if a company refuses to honor reasonable cancellation requests despite documented proof, small claims court or consumer attorneys may be options. Many small claims venues accept postal proof as admissible evidence. Registered mail can transform a disputed renewal from a he-said-she-said into a documented timeline that judges and mediators can rely upon.
| Issue | Action |
|---|---|
| Unexpected renewal charge | Use registered mail proof when filing a dispute with your payment provider |
| No confirmation after cancellation | Retain postal receipts and escalate with proof to consumer protection bodies |
| Disputed refund | Present terms of service plus registered notice and request formal review |
What to do when cancellation is urgent
If you face an imminent renewal and time is short, send registered mail at once and keep the dispatch receipt. At the same time, review your payment instrument’s dispute policies so you can escalate quickly if the renewal posts despite your registered notice. A registered posting with proof of delivery dated before the renewal deadline is frequently decisive when challenging a renewal.
What to do after cancelling Simply Guitar
After you have sent registered postal notice and received confirmation of receipt or evidence of delivery, keep your records organized: postal receipts, return acknowledgments, transaction receipts and any confirmation the company provides. Monitor your payment method for one billing cycle beyond the cancellation to ensure no further renewals occur. If an unexpected charge appears, use your registered mail proof immediately when filing a dispute with your payment provider. If you wish to resume learning later, document the date and terms of any prior cancellation so you can make an informed choice about re-subscribing.