Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – LiveCareer
BOLD LLC, City View Plaza II, 48 Road 165 Suite 6000
00968 Guaynabo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the LiveCareer service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel LiveCareer: Easy Method
What is LiveCareer
LiveCareeris a web-based resume, cover letter and job-search tool that helps users build professional application documents, search templates and access career resources. The service offers a subscription model that provides ongoing access to resume builders, cover letter generators and document downloads for members in the United States and other markets. Users commonly use LiveCareer to produce tailored resumes quickly, take advantage of templates and optimize their job-search documents. The service positions itself as a convenience-focused resume platform for one-off and repeat users alike.
Subscription plans and what to expect
First, note that LiveCareer operates on an auto-renewing access model with trial periods reported by customers and referenced in the company terms. Subscriptions generally convert into recurring access after an initial trial or short-term access period unless the subscription is ended. Pricing structures and exact plan names vary over time, but the key elements consumers should expect are a trial period option, recurring billing and terms that require action to stop further charges unless cancelled before a renewal.
| Plan type | Typical billing | Trial | Notes |
|---|---|---|---|
| Trial access | One-time trial charge then auto-renews | Short trial window (e.g., 7–14 days) | May convert to recurring billing if not ended before trial ends. Terms describe cancel-anytime language and confirmation of cancellation. |
| Monthly access | Recurring monthly charge | N/A | Access billed monthly until subscription is ended. |
| Annual access (when offered) | Recurring yearly charge | May include prorated trial | Typically cheaper per month if paid yearly; check terms at purchase. |
Customer experiences with cancellation
First, it is important to synthesize real customer feedback so you know what issues to anticipate. Across consumer review sites, users describe a range of experiences when trying to stop recurring billing. Many praise the resume-building features, while a significant number report frustration about billing and cancellation outcomes. Common themes in user feedback include unexpected charges after initial use, reports of continued billing following attempts to end access, and mixed results obtaining refunds. At the same time, other users report straightforward refunds and rapid resolution when service representatives processed cancellation and refunds.
Next, specific patterns from reviews are useful to know. Several customers described being charged after what they believed were cancellation attempts; others said they received a refund after follow-up. A minority of reviewers note quick, helpful responses and closure. These mixed outcomes suggest that keeping precise proof of your cancellation attempt and delivery evidence is essential if a dispute arises.
Keep in mind that complaints about recurring charges are common across subscriptions industry-wide; LiveCareer reviews show both satisfied users and consumers who needed to escalate billing issues. This variability is why a robust record of your cancellation action is often the difference between a quick refund and a prolonged dispute.
Why registered postal mail is the safest way to cancel
First, let me be clear about the single recommended approach: the safest and most legally defensible way to request that LiveCareer end your subscription is to send a clear instruction byregistered postal mailwith return receipt. Registered postal mail gives you a dated, traceable chain of custody and—when combined with a return receipt—evidence that the company received your cancellation instruction. This form of delivery is widely recognized in consumer disputes and carries weight when disputing charges with banks, credit card companies or regulators.
Most importantly, registered postal mail establishes three practical advantages: a stamped proof of mailing that cannot be easily denied, an official delivery record that shows recipient signature or delivery date, and persistent documentation you can present to financial institutions or government agencies. If the company disputes that a cancellation was requested, registered mail evidence can be decisive.
Legal landscape and why proof matters
First, there is growing regulatory attention to subscription renewals and negative option practices. Federal guidance and state laws have evolved to require clearer disclosure and easier cancellations in many circumstances. Federal agencies have sought rules to make cancellations as easy as sign-up; states such as California have updated automatic renewal laws to strengthen consumer rights, requiring businesses to provide clear cancellation information and giving consumers the right to cancel under specified notice periods. In disputes about continued charges, a documented cancellation request sent by registered postal mail can strengthen your position when you file complaints with state consumer protection offices or federal agencies.
Next, different jurisdictions have distinct rules about notice windows and refunds for trials converting to paid subscriptions. For a U.S.-based subscription, state laws may require businesses to disclose renewal mechanics and cancellation methods; having a dated, delivered cancellation record helps if you must seek remedies under those statutes. Keep in mind that a registered delivery showing the date your cancellation was received is superior evidence compared with unverified claims.
What to include in a postal cancellation communication (principles, not templates)
First, think in terms of information that an impartial reviewer (bank investigator, attorney, regulator) would expect to see. Important elements are clear identity, account identification (how the company recognizes your subscription), the precise statement of your intent to end the subscription, and an effective date if you are asking the company to stop future renewals. You should sign the document personally and date it. Most importantly, ensure the wording is unambiguous about your desire to end the subscription and stop further billing. Do not include unnecessary personal data beyond what is needed to identify the account.
, preserve all account records, purchase receipts, confirmation numbers, screenshots of billing lines and your bank statements. When you pair those records with the registered postal receipt and any return-delivery confirmation, you create a documentation bundle that clearly shows you asked to end the subscription and when the company received that request. This is what will matter if a charge is disputed or if you pursue a refund.
Timing and notice considerations
First, check your billing cycle and trial expiration so you know the cutoff date to prevent the next renewal. Aim to send your registered postal cancellation far enough ahead of renewal to fit any stated notice period your subscription terms may include. Keep in mind that some state laws require businesses to provide cancellation instructions and notice windows for annual renewals or trial conversions; matching your cancellation to those windows strengthens your claim. If you have a trial that converts to paid access, make sure the registered mail arrival date is before that conversion date when possible.
Next, be aware that refunds are not guaranteed in every case; many companies treat refunds as discretionary except where state or federal law requires them. The stronger your documentary proof that you cancelled within the required notice window, the better your chance of receiving a refund or avoiding further charges.
| Document | Why it matters |
|---|---|
| Registered delivery receipt number | Shows proof of postage and a unique tracking reference. |
| Return receipt / signature confirmation | Provides evidence of who signed and the delivery date. |
| Account purchase receipt | Shows what plan was purchased and payment reference for comparison. |
| Bank or card statement entries | Shows billing dates and amounts relevant to disputes. |
Handling disputes and follow-up after sending registered mail
First, keep meticulous records: scanned copies of the registered receipt and any return-delivery evidence should be stored in multiple locations. Next, if charges continue after the company’s recorded receipt, escalate with your payment provider or bank by supplying the registered-delivery evidence and asking for an investigation of recurring charges. Many banks and card networks will consider the documented date of your cancellation request when assessing whether charges were valid.
, if the company refuses refund requests or disputes your cancellation despite proof of delivery, you can file a complaint with state consumer protection agencies or the Federal Trade Commission. Provide a clear timeline with your registered-delivery evidence and any billing records. Several state attorneys general also handle auto-renewal complaints; if you reside in a state with enhanced automatic renewal protections, those offices may be especially helpful.
Most importantly, act promptly. Delays in documenting communications or in preserving return receipts weaken your position. Registered postal evidence is time-stamped and carries weight; do not discard it. Keep the original postal receipts, and keep digital backups of any electronic return-receipt PDFs provided by the postal service.
Practical solutions to simplify the registered mail approach
First, sending registered postal mail can feel inconvenient, so many consumers look for ways to simplify the process while preserving strong proof of delivery. To make the process easier, you may consider trusted third-party services that handle printing, stamping and sending on your behalf so you do not need a home printer or to visit a post office. One reputable option that performs this service is Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using such a service can reduce friction while preserving the advantages of registered delivery.
Next, whether you use a postal counter or a trusted sending service, request return-delivery confirmation so you have concrete signature evidence. Electronic return receipts are often sufficient for evidence and are easy to archive. Keep in mind the documentation you get from the postal system and from services like Postclic will be the primary evidence you use if charges reappear or a dispute begins.
Dealing with unexpected charges after cancellation
First, if you observe continued billing after the registered postal delivery date, compile a timeline: order date, trial end date, registered-delivery sent date, recorded delivery date, and the dates of any charges that occurred after the delivery. Next, present this timeline, with the registered-delivery evidence, to your card issuer and request a dispute or provisional credit where appropriate. Many card issuers treat documented cancellation requests as strong evidence. , if the company remains uncooperative, provide the documentation when filing a complaint with a state attorney general or the Federal Trade Commission. Keep in mind that regulators examine patterns, so collecting detailed evidence helps both individual outcomes and broader enforcement efforts.
Common mistakes to avoid
- First, do not rely on unverified methods that leave no documented chain of custody. Registered postal evidence is more defensible.
- Next, avoid vague wording in your cancellation instruction—ambiguity creates disputes. Clearly state your intent to end the subscription and stop future charges.
- , do not discard postal receipts or tracking numbers, even after receiving confirmation. Retain them for the entirety of any billing cycle you might dispute.
- Most importantly, do not wait too long to act after noticing an unwanted charge; earlier documentation improves outcomes with payment providers and regulators.
When a refund is not forthcoming: escalation options
First, if you have registered-delivery evidence and LiveCareer does not honor your cancellation or refund request, escalate your claim through your payment provider. A documented cancellation date will strongly support a dispute claim. If the payment provider cannot resolve it, file a complaint with the state attorney general or the FTC, providing copies of your registered-delivery proof and billing records. Many state offices have consumer complaint portals that accept documentation and timelines to investigate patterns of unfair billing. Keep in mind that a well-documented case speeds investigations and can often produce a refund or corrective action.
| Alternative service | Key features | When to consider |
|---|---|---|
| Zety | Resume templates, paid downloads, coaching options | If you want a different resume-builder with varying billing terms |
| ResumeGenius | Step-by-step builder, template library | If you prefer an alternate provider or a one-off purchase |
| Indeed resume tools | Free basic tools tied to job listings | If you prefer limited-cost or employer-integrated options |
What to do after cancelling LiveCareer
First, after your registered-delivery cancellation is confirmed, continue to monitor your bank or card statements for at least two billing cycles to ensure no further charges appear. Next, keep all registered-delivery receipts and any return receipts in both physical and digital form for at least one year, or longer if your jurisdiction’s consumer laws recommend it. , if you received any refunds, verify the amounts and dates against your statements and preserve the confirmation.
Most importantly, if charges reappear, use your registered-delivery proof immediately to open a dispute with your payment provider and to file complaints with consumer protection authorities if necessary. Keep your documentation organized with a clear timeline and copies of the postal receipts and any signed return receipts. This practical bundle is the most effective way to resolve lingering billing issues and to protect your consumer rights.
Official address for registered delivery:BOLD LLC, City View Plaza II, 48 Road 165 Suite 6000, Guaynabo, PR 00968, USA