How to Cancel Caktus AI Subscription | Postclic
Cancel Caktus AI
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How to Cancel Caktus AI Subscription | Postclic
Caktus AI
18 West 18th, Office 02-130
10011 New York United States
support@caktus.ai
Subject: Cancellation of Caktus AI contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Caktus AI service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Caktus AI
18 West 18th, Office 02-130
10011 New York , United States
support@caktus.ai
REF/2025GRHS4

How to Cancel Caktus AI: Complete Guide

What is Caktus AI

Caktus AIis an education-focused writing assistant and study aid that offers tools for drafting essays, improving clarity, and producing citations tailored to students. The platform positions itself as an integrity-first tool with features designed to encourage revision and proper attribution rather than simply producing final text. It advertises a large user base and emphasizes privacy and responsible use of AI-driven workflows. The service operates on recurring subscription plans and states that subscriptions renew automatically unless properly cancelled under its terms.

Subscription plans and billing at a glance

First, here is a practical summary of the subscription formulas that users encounter when subscribing toCaktus AI. Sources that review the service and the company legal page indicate monthly, multi-month, and annual price points, with promotional trial periods sometimes offered. Use this table to recognize the plan you have and to check billing periods before preparing a cancellation notice.

PlanTypical price (reported)Billing cadence
Monthly$19.99 per monthMonthly recurring
Semester / 6-month$79.99 billed every 6 months (≈ $14.99/month)Every six months
Annual$99.99 billed yearly (≈ $8.33/month)Annually

Keep in mind that third-party summaries and review sites report variation between advertised promotions and what some customers experienced when billed; always check your card statements for the exact charge amount and billing date before acting.

Customer experiences with cancellation

Next, syntheses of user feedback collected on public review platforms paint a clear pattern about how cancellations and billing have been experienced in the United States market. Most importantly, multiple reviewers report recurring charges after they believed they had ended service, difficulties getting firm confirmation of cancellation, and slow or absent responses to requests for billing fixes. Paraphrased examples of the issues customers describe include: repeated post-cancellation charges months or years later, duplicate charges to different cards, and frustration at a perceived lack of timely acknowledgement from the company.

First-hand user comments on review sites and community discussions highlight these patterns: users saying they were billed long after they stopped using the service, users describing multiple charges appearing in one day, and users reporting limited or no meaningful response to their attempts to resolve billing problems. Several reviewers recommended preserving records of every transaction and of every contact attempt because those records become crucial when disputing charges.

Next, a recurring theme from reviewers is confusion about free trials and automatic renewals. Some users report being automatically charged after a trial period without clear notice; others state they tried to discontinue but the system continued to rebill. These patterns are consistent with common negative-option billing complaints tracked by consumer protection agencies.

What works and what doesn't in user reports

, users say that the most reliable evidence to stop unfair charges has been formal, dated, and provable written communications—especially those that can be shown to have been delivered and received. Reviewers stress that informal, undocumented attempts to resolve an account rarely stop recurring charges on their own. These experiences make a strong case for a cancellation approach that leaves a clear legal paper trail.

Why registered postal mail is the recommended and only cancellation method here

how to cancel caktus ai subscription—most importantly, from a consumer-protection perspective, the safest and most defensible cancellation method is sending a cancellation notice by registered postal mail (a method that produces an auditable delivery record and legal proof of receipt). First, registered postal mail creates dated, physical evidence that your cancellation request was sent and received. Next, many consumer protection rules and company billing terms recognize written, provable cancellation requests as strong supporting evidence if a dispute arises. Keep in mind that this recommendation is focused on preventing continued charges and ensuring you can prove the date the vendor received your cancellation.

, while some jurisdictions are strengthening rules to make cancellation as easy as sign-up, practices vary across states and enforcement can lag. , California’s updated automatic renewal law codifies specific disclosure and cancellation requirements for subscription services and requires businesses to provide clear cancellation methods; federal rulemaking has also targeted stronger cancellation protections. These developments reinforce why a cancellation method that provides a verifiable record is critical.

Legal and practical advantages of registered postal mail

First, registered postal mail provides a return receipt or equivalent proof that a delivery occurred on a specific date, which is frequently accepted by banks, courts, and consumer protection agencies as proof of notice. Next, registered posting creates a chain of custody that helps show you acted in good faith and in a timely way if billing continues. , a written, signed cancellation sent by registered postal mail aligns with many companies’ own terms that require a clear cancellation request to stop automatic renewal—this alignment strengthens your position in any dispute.

Preparing your cancellation notice: practical principles (no templates)

First, gather the facts you will rely on: the account holder name, the email or username you used to register (record the identifier rather than repeating sensitive credentials), the last billed amount and date, and the exact plan you are terminating. Next, state clearly that you are terminating the subscription and the effective date by which you expect billing to stop; sign and date the document. Most importantly, request a written acknowledgement of receipt and a confirmation of the last period of paid access. Keep in mind this advice focuses on general content principles—do not rely on an informal or unsigned note. Preserve copies for your records.

Address to send your registered postal cancellation

When you prepare to send registered postal mail, use the company’s official postal address exactly as provided. The address available forCaktus AIis:18 West 18th, Office 02-130 New York, New York, 10011, United States. Sending to the official address and obtaining a return receipt is central to establishing delivery and the date of notification.

Why choose registered postal mailWhat it gives you
Proof of delivery with dateReturn receipt, tracking number, legal documentary evidence
Chain of custodyPaper trail accepted by banks and regulators
Neutral recordIndependent postal record versus vendor-controlled logs

Timing, notice periods and automatic renewals

First, check which billing cycle you are on and plan your registered postal mail so the intended cancellation date precedes the next renewal date. Next, keep in mind that some states require specific advance notice for renewals (, when terms change or when a yearly contract rolls over); those rules can affect what evidence is most persuasive if a dispute follows. , federal consumer guidance encourages consumers to act quickly to dispute unauthorized charges; retain delivery proof and transaction records in case you need to escalate.

How to keep records and what to expect after sending registered postal mail

First, keep the receipt and the tracking/acknowledgement slip provided by the postal service; store a dated scan or photograph of the front and back of the mailed notice. Next, expect a window of time in which the vendor may acknowledge or process the cancellation—preserve any vendor reply in the same way. Most importantly, if billing continues after the confirmed delivery date, the combination of your proof of delivery plus your transaction records is useful when asking for a refund or when filing a formal complaint with a consumer protection authority or with your card issuer.

Escalation paths if billing continues after registered postal cancellation

First, if charges continue after you have documented delivery of your cancellation, file a dispute with your payment card issuer or bank using the issuer’s formal dispute process and include the postal delivery evidence. Next, if the issuer cannot reverse charges, you may file a complaint with a state attorney general’s consumer protection office or a federal consumer agency; consumer agencies increasingly track subscription-related complaints and can assist in enforcement. Keep in mind many consumer-protection rules and recent regulatory initiatives address negative-option billing and require clarity; the documentation you gathered by sending registered postal mail strengthens any complaint.

Simplifying the process

To make the process easier: Postclic is a practical option for people who prefer not to print, stamp, or visit a postal counter. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Use a service like this when you want the documented advantages of registered postal mail without leaving home; it still creates the legal evidence you need and can speed up the administrative side of sending registered letters. (Note: this mention explains a practical tool to help implement the registered postal mail approach recommended throughout this guide.)

Keep in mind that using a service that handles printing, stamping and registered posting on your behalf saves time while preserving the essential legal evidence. When you use a third-party registered-post facilitator, save the provider’s transaction confirmation and the postal return receipt with your records.

Practical insider tips from a cancellation specialist

First, avoid leaving ambiguity in the cancellation notice—use clear language that indicates you are terminating the subscription and that further billing should cease. Next, include identifying details (account identifier, last billed amount and date, plan name) without repeating passwords or other sensitive credentials. , date and sign the notice personally so signature authenticity is not questioned. Most importantly, keep copies of everything—delivery receipt, a scan of the sent notice, bank statements showing charges, and any vendor correspondence. These items are the core evidence used in disputes or when seeking refunds.

Keep in mind that customers who reported the best outcomes were those who kept meticulous timelines: when they first requested cancellation, when the registered mail was delivered, and when subsequent charges hit their account. That chronology helps create a persuasive narrative if you must escalate.

ServiceTypical priceStrength
Caktus AI$19.99/month (typical)Essay tools, citation assistance
Textero (alternative)$8.99–$99/yearAcademic-first features and verified citations
Generic writing assistantVariesWider ecosystem and established billing practices

What to do if you are already being charged despite a registered postal cancellation

First, do not ignore unexpected charges. Next, gather the delivery confirmation showing that your cancellation notice was received at the official address and present that evidence to your payment provider as part of a formal dispute. , file a complaint with the relevant consumer protection authority in your state and include the postal receipt and a timeline of events. Most importantly, preserve all documentation and escalate promptly—delays weaken evidence and may complicate recovering funds.

What to do after cancelling Caktus AI

First, after your registered postal mail cancellation has been delivered, expect to allow a reasonable processing period—document each day and log any further charges. Next, if you receive written confirmation from the vendor, retain it with your postal return receipt and mark the date you received confirmation. , archive copies of any material you created or stored on the service that you wish to keep, since access policies may change after the subscription ends. Most importantly, if recurring charges persist, use the postal delivery proof when filing a dispute with your card issuer and when submitting complaints to consumer protection agencies. Keep a clear timeline and copies of all records; they are vital if you must escalate further.

Keep in mind these short actionable next steps: preserve receipts, monitor statements for two billing cycles, use the documented proof to dispute unauthorized charges immediately, and, if needed, file complaints with state or federal consumer protection authorities who handle subscription and negative option concerns. This approach prioritizes stopping charges while keeping the strongest possible evidence for any refund or regulatory action.

FAQ

When preparing your cancellation notice for Caktus AI, include your account holder name, the email or username used for registration, the last billed amount and date, and clearly state that you are terminating the subscription. Remember to send this notice by registered postal mail.

You should send your registered postal cancellation notice to the official address: 18 West 18th, Office 02-130 New York, New York, 10011, United States. This ensures you have proof of delivery.

The only recommended cancellation method for Caktus AI subscriptions is sending a cancellation notice by registered postal mail. This method provides you with proof of delivery and is recognized as a valid cancellation.

Using registered postal mail to cancel your Caktus AI subscription provides a return receipt and a chain of custody, which serves as proof that you acted in good faith. This documentation can be crucial if billing continues after your cancellation.

If you continue to be billed after sending your cancellation notice via registered postal mail, keep your proof of delivery and consider escalating the issue to your bank or a consumer protection agency, as you have documented evidence of your cancellation request.