Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Moz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Moz: Step-by-Step Guide
What is Moz
Moz is an established search engine optimization (SEO) platform that provides tools for keyword research, rank tracking, backlink analysis, site audits, and related reporting services. The Moz Pro suite targets agencies, marketing teams, and small to medium businesses with tiered plans that scale by tracked sites, keyword limits and crawl volumes. Moz also publishes industry metrics such as Domain Authority and Page Authority and offers complementary products including Moz Local and API access for programmatic metric retrieval. The service is widely used for SEO strategy, competitive analysis and reporting, and it is licensed on a subscription basis with monthly and discounted annual options.
Subscription overview and pricing reference
The primary Moz Pro subscription tiers commonly reported by market sources include Starter, Standard, Medium and Large tiers with both monthly and annual billing. Typical published price points (annual-billed equivalents referenced by multiple market sources) begin in the range of about $39–$49 per month for entry-level packages and scale to $239–$299 per month for larger accounts; feature differentiation relates to number of tracked sites, tracked keywords, pages crawled and included user seats. These published figures are reflected across Moz product summaries and independent software comparison sites.
| Plan | Typical monthly price (annual billed equiv.) | Key limits |
|---|---|---|
| Starter | $39–$49 | 1 tracked site, ~50 tracked keywords, limited crawls |
| Standard | $79–$99 | 3 tracked sites, ~300 tracked keywords, higher crawl limits |
| Medium | $143–$179 | 10 tracked sites, ~1,500 tracked keywords, increased quotas |
| Large | $239–$299 | 25 tracked sites, ~3,000 tracked keywords, enterprise quotas |
Features and add-ons
Moz Pro bundles keyword explorer, rank tracking, site crawl, link explorer and reporting templates. Add-ons or separate products such as Moz Local and certain enterprise services are provided under different pricing and terms. API access is available for programmatic retrieval of certain metrics and carries its own usage and billing model. These distinctions matter for contractual obligations because different products can have separate renewal and cancellation mechanics under service agreements.
Customer experiences with cancellation
Public reviews and complaint forums show a mix of positive and negative experiences with Moz. Positive feedback highlights the platform’s usability and the value of core SEO metrics; negative feedback is concentrated in billing, renewal and cancellation disputes. A recurring theme among complaints is users reporting unexpected charges after a trial or after an attempted termination of the subscription. Several reviewers report difficulty obtaining refunds even after an early cancellation or after discovering a renewal charge. These patterns appear consistently across consumer review aggregators and software review platforms.
, the predominant practical lesson from user feedback is to treat renewal and trial conversion risk as a contractual risk: preserve contemporaneous evidence of any cancellation request and closely monitor billing statements in the days following a trial end or the stated renewal date. Multiple reviewers report that written proof of a cancellation (receipt, confirmation ID or comparable acknowledgement) materially affects the outcome of refund or dispute attempts.
Common problems reported by users
- Charges after purported cancellation or after trial expiration.
- Perceived lack of clear advance notice of automatic renewal in some cases.
- Inconsistent experiences with refunds or billing reversals.
- Confusion between separate Moz products (, Moz Pro vs Moz Local) and how cancellations apply across products.
In a contract law context, these complaints reflect operational gaps between merchant disclosures, the consumer’s assent process and the practical record of termination. Consumers frequently succeed when they can show an unambiguous, time-stamped request to terminate and a contemporaneous merchant acknowledgement of that request.
Legal framework applicable to automatic renewals
Contractual automatic-renewal agreements are subject to U.S. state consumer protection regimes. The California Automatic Renewal Law (part of the Business and Professions Code) is an important reference because it imposes specific disclosure, acknowledgment and cancellation mechanism requirements on merchants who offer automatic renewal or free-to-paid trial conversions. Under California law, a business must provide clear and conspicuous terms, an acknowledgement that contains the cancellation policy and a cancellation mechanism that is described in the acknowledgement; for certain lengthy terms, advance notice prior to renewal is required. These statutory provisions create remedies and defenses for affected consumers in the United States market.
commercial practice, when a contract includes an automatic renewal clause, the seller’s compliance with applicable statutory disclosure rules and the presence of a reliable recorded cancellation method are decisive in dispute resolution. Preserve the contractual text, trial terms, and any pre-sale or post-sale acknowledgements that reference renewal terms.
Step-by-step guide to preparing a cancellation by registered mail
The safest method to terminate a subscription in a way that creates durable legal evidence is to send a formal cancellation via registered postal mail with return receipt requested. Use registered mail when you need a record of delivery that courts and consumer agencies give weight to as proof of notice. Registered mail creates a chain-of-custody and a signed delivery record that is typically admissible as evidence of actual receipt. For the United States market, this approach is especially appropriate when a charge has already appeared or there is a risk of an unwanted automatic renewal.how to cancel moz subscriptionand related queries are best addressed by invoking this registered postal approach when contractual disputes are reasonably foreseeable.
Legal rationale for using registered mail
In commercial disputes, the evidentiary value of a registered-postal-delivery receipt is significant. A registered-postal record demonstrates that a communication was dispatched and received at a specific date and time, and it typically includes the recipient’s signature. This mitigates disputes about whether notice was given and can be decisive when a merchant’s system records differ from the consumer’s claim. Registered mail aligns with contract law principles of providing timely and documented notice to the counterparty.cancel moz trialscenarios frequently require precisely this kind of documentary proof.
What to include in a cancellation communication (principles only)
Do not rely on ambiguous language. A written cancellation communication sent by registered mail should adhere to core contractual notice principles. It should identify the subscriber, identify the subscription or service (by plan name or account identifier), specify the effective date of termination being sought, and include a clear request that recurring billing be stopped. Sign the notice so there is a demonstrable authorizing signature. Keep a copy of the dispatched item and the registered-mail receipt for evidentiary purposes. Avoid hypothetical text samples; this guidance is about the legal content and not a template.cancel moz apireferences to account-level services should likewise be identified in the notice by product label or subscription type rather than by technical API endpoints.
Timing and notice periods
Review the subscription terms you accepted for stated notice periods and renewal dates. Termination communicated after the renewal date may not prevent a charge for the next term unless the contractual or statutory framework provides otherwise. , aim to deliver a registered postal notice sufficiently ahead of any renewal date required by the contract or by applicable statute to avoid an unintended renewal. If a free trial converts to a paid subscription automatically at the trial end, prioritize sending notice before that point and keep the registered-mail evidence.
Record-keeping and evidentiary best practices
Keep the following items indefinitely until any dispute is resolved: the registered-mail receipt, the tracking number and delivery confirmation, a dated copy of the sent notice, your subscription agreement and any trial-acknowledgement documents, and billing records showing the timing of any charges. Store electronic scans in a secure location and maintain the postal evidence in original form. These records are the core of a dispute package if you need to escalate to a bank chargeback, a dispute with a consumer protection agency, arbitration, or small-claims litigation.
Practical implications and dispute escalation
If an unwanted charge appears after you have sent a registered-postal cancellation, your written evidence of a timely termination strengthens remedies. Possible next steps include disputing the charge with your payment card issuer, filing a complaint with a state consumer protection agency, or seeking a remedy in small claims court if monetary relief is warranted. In commercial disputes, administrative protections under state automatic-renewal statutes may also supply statutory damages or equitable relief where disclosure or cancellation mechanisms were deficient. When advancing a claim, present the registered-mail receipt and the contemporaneous copies of the relevant subscription terms.
accepted strategy in contract disputes, escalate methodically: preserve proof, communicate in writing, and rely on the statutory framework that applies in your state. This approach increases the likelihood of a favorable informal resolution and, if necessary, preserves your rights in formal proceedings.
Common consumer remedies and timelines
- Chargeback with the card issuer: time limits vary but act quickly after discovery of the charge.
- State consumer protection complaints: filing windows and remedies depend on the state statute and the facts alleged.
- Small claims litigation: damages thresholds and filing fees vary by jurisdiction; bring the record of registered-delivery and the subscription agreement.
, preserved registered-mail proof often shortens administrative review and strengthens the case for a refund or for reversal of renewal charges.
Practical solutions to simplify sending registered mail
To make the process easier, Postclic may be used as a practical service that handles the mechanical aspects of registered postal dispatch for consumers who prefer not to print or visit a postal counter. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a vendor that operates as a registered-postal conduit can reduce friction while preserving the legal advantages of registered postal delivery. When an individual uses such a service, confirm that the service produces an official postal return receipt and a dated delivery record that can be preserved as original evidence. This maintains the evidentiary chain while saving time on routine logistics.
When registered mail may be especially necessary
Registered postal notice is particularly justified when: a trial conversion to paid service is imminent; a charge has already been levied during or immediately after a trial; the subscription term is long and automatically renewable; or the consumer anticipates the need to escalate if billing is not corrected. Registered mail converts a notice into an enforceable record by creating an objective proof of dispatch and receipt. This is central when merchant records and customer records conflict.
Risks and limits of registered mail
Registered postal proof is powerful but not infinite. A merchant may still dispute the substantive entitlement to a refund by relying on contract terms or proof of assent. Registered mail proves that notice was sent and received; it does not by itself change the contractual terms unless the merchant accepts the termination or an applicable statute provides a remedy. , registered-postal delivery shifts the litigation posture decisively in the consumer’s favor by removing uncertainty about whether notice occurred.
How to document and support a refund request after termination
When pursuing a refund after sending registered postal termination, compile: the registered-mail receipt and delivery confirmation, a copy of the sent notice, the subscription agreement or trial terms, screenshots or exported billing statements showing the charge and its date, and any written merchant acknowledgements. Present this packet verbatim when asking the merchant to reverse the charge or when filing a dispute with your payment provider. Keep timestamps and maintain an organized chronology of events; this aids any administrative or judicial review.
How state automatic-renewal laws affect refunds and remedies
Statutes such as the California Automatic Renewal Law impose disclosure and cancellation process obligations that, if violated, can create legal leverage for refunds or other relief. If a merchant fails to provide the statutorily required notice or cancellation mechanism, affected consumers may be able to obtain statutory remedies or administrative enforcement. Check the relevant state statute where you live or where the merchant is domiciled to determine statutory remedies and the appropriate enforcement agency.
Practical customer feedback synthesis
Users who reported negative experiences commonly advised: keep contemporaneous proof of any cancellation attempt, watch billing within the first billing cycle after trial, and prepare to escalate by using documented postal notice if an involuntary renewal occurs. Those who reported positive outcomes often had contemporaneous acknowledgements or were able to present clear records demonstrating timely cancellation. The practicable takeaway is that documented, dated, and verifiable written notice materially improves prospects for an effective remedy.
| Feature | Starter | Standard | Medium | Large |
|---|---|---|---|---|
| Tracked sites | 1 | 3 | 10 | 25 |
| Tracked keywords | ~50 | ~300 | ~1,500 | ~3,000 |
| Pages crawled | ~20K/mo | ~400K/mo | ~2M/mo | ~5M/mo |
What to do if a charge posts after your cancellation
Act promptly. Prepare a dispute packet anchored by the registered-mail evidence of cancellation and present it to the merchant as a formal dispute request. If the merchant declines or ignores the claim, proceed to file a dispute with the payment card company, referencing the preserved postal delivery record and subscription terms. If statutory remedies exist ( under the California Automatic Renewal Law), consider lodging a complaint with the relevant state attorney general or consumer protection agency. If the amount justifies it, small claims court can be an efficient forum; bring your chronological evidence and the registered-mail delivery receipt as primary exhibits.
Practical checklist (conceptual)
- Identify the subscription and note renewal/trial end dates from your contract.
- Send a registered postal termination specifying the effective termination date and the subscription identity; retain the receipt.
- Monitor bank statements immediately after the trial/renewal date.
- If charged, assemble the dispute packet and pursue a card-issuer dispute and administrative complaint as needed.
What to do after cancelling Moz
Immediately after you have sent and retained proof of a registered-postal notice of termination, continue to monitor billing and preserve all related records. Verify that no further charges post and maintain the registration receipt until the account shows no further activity. If you receive a charge despite documented timely termination, use your registered-mail evidence to pursue a card-issuer dispute and, if necessary, a complaint with the competent consumer protection authority. Keep the subscription agreement and any trial acknowledgements until all financial issues are resolved. These actions keep legal remedies open and materially improve your position in any administrative or judicial process.
Address for registered-postal correspondence:
Moz
1111 3rd Ave, 17th Floor
Seattle, Washington 98101
United States