Cancellation service #1 in United Kingdom
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Coin Snap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Coin Snap: Complete Guide
What is Coin Snap
Coin Snapis a mobile coin identification and valuation service that uses image recognition to identify coins, provide grading guidance, and offer access to a virtual collection and value estimates. The app targets collectors and casual users who want quick, visual coin information. It is distributed through major app stores and offers a free-download tier with premium features behind a subscription. The interface emphasizes instant recognition by photograph, collection tracking, and grading/value tools that appeal to hobbyists and new collectors alike.
Subscription models and pricing
The service typically offers time-based subscriptions: weekly, monthly, and yearly plans. Published in-app purchase information lists common price points such as weekly at about $3.99, monthly around $12.99, and an annual plan near $29.99, with a short trial period offered in some listings. These subscription choices are presented inside the app store descriptions and are described as auto-renewing unless the subscriber cancels before the renewal window. Users in the United States will see billing handled through the platform used to buy the subscription.
| plan | typical price (listed) | notes |
|---|---|---|
| weekly | $3.99 | short-term access |
| monthly | $12.99 | standard offer |
| yearly | $29.99 | best value for long term |
How the app positions itself
Coin Snapmarkets fast identification, grading hints, and value estimates generated from an image. The product description highlights convenience and AI-driven matching to known coin types, plus storage of collection data. The vendor materials and app store summaries present the core value as rapid, mobile-first coin identification and tracking for collectors.
Customer experiences with cancellation
Many user reports collected on review aggregators and discussion forums point to two recurrent themes: dissatisfaction with valuation accuracy and frustration with subscription billing or cancellation. Some users state that the app misgrades coins or gives inconsistent value estimates, while others focus on the experience of being charged after a trial period or finding it difficult to stop recurring charges. User comments vary from calm troubleshooting to very frustrated accounts.
Community posts and complaint pages include accounts where customers describe repeated charges after an initial trial and difficulty locating or completing the cancellation step tied to the subscription. Several threads on independent app review sites and consumer help pages call out the same pattern: an auto-renew that users did not intend to keep and annoyance about the effort required to resolve the charge. These are common signals for subscription friction.
Other users report mixed experiences: some say they were able to stop the subscription and avoid charges, while others document longer disputes and requests for refunds. Where refunds were requested, users sometimes had to escalate through the payment platform or their bank. Community tips that appear repeatedly include checking the billing platform used for the purchase and keeping careful records of sign-up dates and trial periods.
Problem: why people cancel Coin Snap
People usually want to cancel for three practical reasons: dissatisfaction with the service (accuracy or value), unexpected charges after a trial, and a change in personal need for the app. Cancellation may also follow security concerns or accidental subscriptions. The common factor in many complaints is the billing model: automatic renewal paired with trial offers can surprise users who do not track the trial end date.
Solution overview
This guide explains a secure, legally defensible way to stop a recurring Coin Snap subscription. Emphasis is placed on using registered postal mail as the cancellation method because it creates a dated, signed record with legal standing. The approach centers on proof, timing, and escalation options consumers can use to protect their rights and financial interests.
Why use registered postal mail as the cancellation method
Registered postal mail provides four practical advantages for cancelling a subscription: it creates a dated physical record of your request, includes proof of sending and receipt, is often admissible as evidence if the dispute reaches a regulator or court, and limits reliance on third-party platform policies that may be opaque. Registered mail is particularly valuable when a subscription is handled through a third-party billing system and the consumer needs an authoritative, verifiable trail. The legal and practical value of a signed, delivered notice cannot be overstated when dealing with recurring charges.
Because many complaints aboutCoin Snapdescribe unexpected renewals and disagreements over whether a consumer properly canceled, having a return-receipt-capable postal record puts the consumer in a much stronger position to press for refunds or to show that a cancellation was issued before the renewal date.
Legal context and consumer protections
Federal and state consumer protection guidance addresses subscription practices and unfair renewal schemes. The Federal Trade Commission warns consumers about negative-option plans and emphasizes that businesses must make cancellation clear and not use deceptive practices. The FTC provides advice for what to do when a consumer is billed after a free trial, and it recommends preserving evidence and disputing unauthorized charges.
State laws add another layer. , California's Automatic Renewal Law has been updated to require clear disclosures and fair cancellation practices, and recent amendments require stronger consent and consumer notices for renewals. These changes boost consumer rights in states with similar rules and create a backdrop for disputes over unclear renewal policies. Consumers in the United States should be aware that automatic renewal protections are evolving and that regulators are focusing on fairness in cancellation methods and notices.
What to include in your registered postal cancellation notice (principles, not a template)
When preparing a registered mail cancellation request, include clear identifying information so the recipient can match the notice to an account. Essential elements include your full name, the account identifier used with the service (if known), the date you first subscribed or the trial start date if you have it, a concise statement that you are terminating the subscription, and a handwritten signature. Place these details in the body of the mailed notice so the request is unmistakable. Keep a copy for your records. This is guidance on content only; do not rely on copy-and-paste templates.
Timing and deadlines
Timing matters because many subscriptions automatically renew at the end of a billing cycle or trial. To avoid a renewal charge, your registered postal cancellation should be dated and postmarked before the renewal date. Keep proof of the postmark and the registered mail receipt. If you have already been charged, a timely mailed cancellation remains useful because it establishes that you made a cancellation attempt; that record can support refund requests or charge disputes. The exact notice period required by the vendor may vary, so treat the renewal date as the control point and act before that date to protect yourself.
Where to send your registered mail
Send your registered cancellation notice to the company address associated with the service. ForCoin Snap, include the official address when addressing the letter:Snap Group Limited 50 Cowcross Street, Floor 2, London, EC1M 6AL, United Kingdom. Make sure the recipient details are clearly written on the registered mail form so the item is tracked and return receipt options are enabled. Having the correct company address helps prevent misdelivery and strengthens your record if the matter escalates.
Recordkeeping and evidence
Preserve all documentation related to the subscription and your cancellation attempt. Store copies of app store purchase confirmations, credit card or bank statements showing charges, the registered mail receipt, the postal tracking number, and the return receipt showing delivery. If you communicate further with the company after sending the registered letter, keep copies of any written responses. These materials form the evidence base you will rely on if you need to dispute charges with the payment provider or file a complaint with a consumer protection agency.
Handling disputed charges and refunds
If renewal charges occur despite your mailed cancellation, start by filing a dispute with the payment method that processed the charge. Keep your registered mail evidence handy because payment processors and banks often require proof of cancellation efforts when investigating a chargeback. If the payment dispute is unsuccessful, a written complaint to a state attorney general or the FTC, supported by your mailed cancellation record, may be the next step. Agencies evaluate whether the company gave clear cancellation instructions and whether the renewal practices were fair.
Dealing with platforms and app-store billed subscriptions
Many app-distributed subscriptions are billed through the app store or platform used to make the purchase. Even so, a registered mail cancellation addressed to the company remains important because it documents your intent and the date of the request. That evidence strengthens your case if the platform requires proof for refunds or if the vendor disputes the cancellation timing. Keep the app store receipts and the registered mail records together for maximum effect.
Practical solutions to simplify the process
To make the process easier, consider trusted services that handle registered or certified mailing on your behalf when you cannot print or visit a postal outlet. A practical option is Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a service like this can reduce the friction of creating, printing, and sending a registered notice while preserving the legal value of a paper cancellation.
Using such a service keeps the central principle intact: you must have a dated, delivered, signed record of your cancellation request. Whether you prepare and mail the notice yourself or use a secure service that produces a registered, return-receipt-capable delivery, the goal is to create a verifiable trail showing you asked the company to stop billing you.
Common problems and how registered mail helps
Problem: the company claims it never received your cancellation. A dated registered-mail return receipt shows delivery and can rebut that claim. Problem: the company claims you canceled too late. The postmark and registered mail receipt show when the cancellation was sent, which can be decisive. Problem: you cannot find where to cancel inside an app or account. Sending a registered notice to the company address puts the request on the record without reliance on opaque in-app interfaces. Many consumers who later succeeded in getting refunds or stopping charges cited the registered-mail record as pivotal in resolving the dispute.
| service | key strength | typical cost |
|---|---|---|
| Coin Snap | AI coin identification; subscription pricing tiers | weekly/monthly/yearly (see app store) |
| Coinoscope | Free image-based ID; pro upgrade available | free with pro options |
| PCGS CoinFacts | Authoritative U.S. coin reference; free | free |
Sources show Coinoscope and PCGS as alternatives that many collectors use to verify or cross-check values and identification. PCGS offers a large, free reference resource focused on U.S. coins, while Coinoscope and similar apps provide free basic identification with optional paid upgrades. Comparing these options can help consumers decide whether a paid Coin Snap subscription is necessary for their needs.
Escalation: filing complaints and seeking help
If the company refuses to accept your mailed cancellation or denies a refund incorrectly, escalate with formal complaints. Agencies that handle consumer billing issues include the Federal Trade Commission and state attorney general offices. Provide your registered mail evidence, billing records, and any correspondence with the company. Consumer protection authorities review whether a business engaged in deceptive renewal practices or made cancellation unduly difficult. Agencies may not resolve every dispute in favor of the consumer, but a well-documented complaint can prompt investigation and help other consumers.
When to consider legal action
Legal claims are sometimes appropriate if significant money is at stake or if the company engaged in clear deceptive practices. Small-claims court can be a cost-effective venue for many subscription disputes. In all cases, your strongest evidence will be the registered mail record proving you requested cancellation by a specific date, together with billing records showing the disputed charges. Consult a consumer attorney if you are considering litigation; many initial consultations can help you assess whether a claim is likely to succeed.
What to do after cancelling Coin Snap
After sending a registered cancellation, take these immediate follow-ups: monitor your bank and card statements for refunds or extra charges; save all arrival receipts and the return receipt; document any further communications from the company; and initiate a payment dispute promptly if an undesired charge posts despite the registered-mail request. If the payment processor or bank asks for proof, provide the registered mail receipt and postmark. If you face resistance, file a written complaint with the FTC or your state attorney general, attaching the registered-mail evidence and billing records. Doing these things preserves your rights and keeps your case organized if you need to escalate.
Keep an eye on subscription renewals in the future and consider relying on reputable free resources or authoritative references for coin valuation when possible. If you decide to re-subscribe later, document the start date and the trial period so you can avoid surprise renewals. The key is control: documented, dated actions give you the best protection.