Cancellation service #1 in Singapore
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Goodshort service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Goodshort: Easy Method
What is Goodshort
Goodshort is a short-form video and drama streaming service focused on short dramas, movies and episodic content curated primarily from Asian markets. The platform aggregates short drama content and offers in-app purchases and recurring membership access to unlock episodes, coins or premium tracks. Goodshort operates both as a web presence and as a mobile application distributed through major app stores; subscriptions and in-app purchases vary by region and platform. The official online pages indicate a subscription model that includes weekly and yearly membership options alongside micro‑transactions for coin packages, and the service is identified in corporate material as operated by NewReading PTE. LTD. The service lists a corporate address for formal correspondence:112 ROBINSON ROAD #03-01 ROBINSON 112 SINGAPORE (068902).
Subscription overview from official sources
Official platform materials and app store metadata describe recurring membership tiers and coin packs rather than a single flat subscription. Common items displayed across official pages and app listings include weekly membership tiers, multiple coin bundles for in‑app unlocking and at least one annual membership option. These published price points are reflected in app store listings and in the platform's subscription pages accessible via the site and mobile storefronts.
| Plan or item | Representative price (USD) |
|---|---|
| Weekly VIP / weekly membership | $5.99–$14.99 (varies by market) |
| Yearly membership | $149.99 (where available) |
| Coin packs (micro‑transactions) | $0.99–$24.99 (pack sizes vary) |
What the plans mean contractually
From a contract law perspective, each in‑app purchase or recurring membership creates a purchase transaction governed by the platform’s terms of use and the applicable app store's payment terms. Memberships described as recurring create an ongoing obligation that will continue until an effective notice of termination is given under the supplier’s terms or under applicable consumer protection rules. Consumers should treat each billed line item as a contractual commitment that may invoke renewal clauses, notice periods or automatic renewal mechanisms in the end user agreement.
Customer experience with cancellation
Customer feedback collected on independent review platforms and app review stores shows a concentration of complaints focused on billing, difficulty of stopping recurring charges and weak or delayed customer response. Multiple reviews reference unexpected charges after attempted termination and frustration with support responsiveness. Positive comments, where present, tend to refer to content quality rather than billing or account maintenance. Reports vary but a number of users in the United States market state that cancellation and refunds were challenging and that in‑app systems were confusing when combined with micro‑transactions. The aggregate pattern indicates risk areas for subscribers: unclear renewal mechanics, opaque refund timelines and delays in acknowledgement of termination requests.
Common user complaints and recurring themes
- Unexpected or repeated renewals leading to contested charges.
- Difficulty obtaining timely confirmation of termination from the service.
- Confusion about the relationship between coin purchases and membership status.
- Perceived lack of accessible customer support for billing disputes.
These themes are drawn from user comments and complaint aggregators; quoted phrasing in public reviews highlights phrases such as "can't cancel my subscription easily" and "charged again the day I asked" which are symptomatic of process‑control issues between subscribers and recurring billing systems.
What works and what does not users
Users report that a careful documentation trail and persistence yield the best results when contesting unwanted charges. When the platform responds, remediation tends to follow, but delays are common. Consumers who assemble transaction receipts, billing records and timestamps of their actions obtain better outcomes in dispute scenarios. Conversely, users who rely solely on in‑app interfaces without capturing evidence face longer resolution times. These observations inform a legally grounded approach to termination: the more granular and contemporaneous the documentary evidence the subscriber holds, the stronger their position if a dispute escalates to a payment processor chargeback or a regulator.
Legal framework and consumer rights applicable in the United States
When analyzing subscription termination from the standpoint of U.S. consumer protection law and contract principles, several doctrines are relevant. First, the enforceability of automatic renewal clauses depends on clarity and conspicuous disclosure in the terms of service. Second, state consumer protection statutes and the Federal Trade Commission’s authority cover unfair or deceptive practices related to billing and cancellation. Third, payment card network rules and app store policies provide ancillary mechanisms for dispute resolution and refund processing. From a contract standpoint, a subscriber seeking termination should identify the governing law clause, the renewal and notice provisions, and any express waiver or limitation of remedies in the supplier’s agreement. These provisions determine the timing and form of a valid termination.
Key legal concepts to keep in mind
- Offer and acceptance:the initial subscription transaction forms the operative contractual relationship.
- Automatic renewal clause:clauses that create ongoing obligations must be disclosed and may be regulated by state law (, California and other states have specific auto‑renewal statutes).
- Notice of termination:the contract may require a specific form or advance notice; failure to comply can result in continued billing.
- Burden of proof:the subscriber often bears the burden to demonstrate timely termination where processes are ambiguous.
Principles for a valid cancellation notice
In contract law terms, a valid termination notice must communicate a clear and unambiguous intention to end the contractual relationship, identify the contractual account or membership, specify the effective date of termination, and be delivered in a manner that satisfies any procedural prerequisites set by the parties in the contract. Where the contract specifies a type of delivery for notices, compliance with that delivery specification is decisive. For services where the notice requirement is expressed in the terms as a physical posting or registered delivery, a registered postal notice creates the strongest evidentiary trail.
Why choose registered postal delivery
Registered postal delivery is recommended because it creates formal proof of dispatch and receipt, produces a unique tracking identifier and, in many systems, supports an official return receipt or signature evidence. These attributes address the common dispute vectors identified in user complaints: disagreement about whether and when a termination request was sent and whether it was acknowledged. A registered postal record is admissible and persuasive in administrative disputes, chargeback processes and in court. For subscribers seeking to assert their rights, the legal and evidentiary advantages of registered postal notices are significant.
Step-by-step guide to executing a contractually sound termination
The following procedural framework presents sequential legal steps a subscriber should adopt to pursue termination that will be defensible in later dispute resolution. The focus remains on legal substance rather than practical postal mechanics.
Step 1: analyze your contract and billing history
Identify the operative agreement, applicable notice clauses, renewal provisions and any special requirements (such as minimum term or notice period). Collect transactional evidence: purchase receipts, billing statements, timestamps of last use, and records of in‑app purchases. Pinpoint the date that any current billing cycle began and the next renewal date to determine the optimal effective date for termination under the agreement.
Step 2: determine the required notice window and effective termination date
Check for explicit notice periods in the terms (, 30 days prior to renewal). Where the terms specify a notice window, calculate the last permissible sending date to prevent an additional billing cycle. Where the contract is ambiguous, treat the earliest reasonable notice as the best protective position for the subscriber: provide termination early enough to avoid renewal. If a refund or prorated credit is sought, identify the contractual language on refunds and the timelines for claims.
Step 3: prepare a clear statement of termination content (legal essentials)
Draft a concise statement of intent to terminate that contains the minimum legally relevant elements: subscriber name, account identifier or transaction number, date of initial subscription and current billing period, express declaration of termination for future billing cycles, and a stated effective date for cessation of the recurring obligation. Also indicate whether a refund is requested for charges within the disputed window and reference the provision of the terms that supports the request if applicable. Avoid ambiguous phrasing; the objective is to create a record that leaves no reasonable doubt about the subscriber’s intent. Do not include a template verbatim in this document, but ensure the content covers these essential legal components.
Step 4: choose registered postal delivery as the exclusive method of notice
Send the termination statement by registered postal delivery to the supplier’s designated address or to the corporate address used for formal correspondence. Registered postal delivery typically generates a tracking code and confirmation of receipt, which are functional equivalents of formal notice under many contracts. By using registered postal delivery, the subscriber aligns with best practices for creating a durable and verifiable evidentiary chain that supports later claims. This is the sole recommended method for effecting termination under the approach advocated here.
Step 5: retain and index documentary evidence
Retain copies of the termination statement, the registered postal receipt, tracking metadata and any acknowledgment of receipt. Index these documents in a single, accessible file with dates and brief annotations describing each document’s legal significance (, "registered delivery receipt showing service received on [date]"). This index will be critical if the dispute escalates to a payment processor claim or formal legal action.
Step 6: assert rights and pursue remedies if necessary
If the supplier continues to bill despite a registered postal termination, escalate by filing a chargeback with the card issuer or by initiating a payment dispute under the applicable payment network rules, supplying the termination evidence. When available, also lodge complaints with appropriate consumer protection agencies. In the event of significant disputed sums, consider consultation with counsel to evaluate remedies including restitution, injunctive relief to stop recurring charges, or statutory damages under state consumer protection law.
Practical considerations and risk mitigation
Subscribers should be aware of timing risks associated with renewal cycles, billing cut‑offs and processing delays. Where a termination is timely delivered but the supplier claims non‑receipt, the registered postal record is often determinative. Some risks remain: mismatches between the supplier’s designated notice address and the address used by the subscriber, or contractual requirements that demand specific contractual language. To reduce these risks, the subscriber should carefully confirm the service’s listed correspondence address in a public filing or in the terms, and include account identifiers in the termination text. The official corporate address shown by the service is a valid contact for formal correspondence:112 ROBINSON ROAD #03-01 ROBINSON 112 SINGAPORE (068902).
| Feature | Goodshort | Typical streaming alternative |
|---|---|---|
| Content focus | Short dramas, episodic clips | Long‑form TV and film |
| Recurring membership | Weekly/yearly tiers + coin packs | Monthly/yearly flat subscriptions |
| Common disputes | Billing/recurrent charges | Billing/auto‑renewal |
Evidence hierarchy and disputing a wrongful charge
From an evidentiary standpoint, contemporaneous documentary proof ranks highest: payment receipts, registered postal return receipts and bank or card statements showing debits. The registered postal return receipt is particularly valuable because it establishes a contemporaneous, third‑party recorded interaction. Where a subscriber faces a wrongful charge after a registered postal termination, the combination of the termination statement, registered delivery proof and billing ledger entries will present a strong prima facie case for reversal or refund under both payment network and consumer protection frameworks.
Recommended documentation checklist
- Subscription initiation receipt and account identifier
- Billing ledger entries or card statements showing recurring debits
- Copy of the termination statement with account references
- Registered postal dispatch record and proof of receipt
- Any subsequent acknowledgement from the supplier (if provided)
To make the process easier: Postclic
To make the process easier, consider services that manage registered and simple postal dispatch on your behalf. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations cover telecommunications, insurance, energy and various subscriptions. Secure sending with return receipt provides legal value equivalent to physical sending and yields the tracking and signature evidence that strengthens a termination record. Using a managed registered postal service can simplify logistics while preserving the evidentiary benefits of registered postal delivery.
How to manage refund requests and timelines
When a refund is sought, the subscriber should contemporaneously request a refund in the termination communication and cite the factual basis: late termination, premature billing, or misrepresentation of the subscription terms. Where the contract affords a refund procedure, follow the prescribed timeline while retaining documentary proof of the request. If no contractual refund mechanism exists, a card issuer chargeback or consumer protection complaint may be appropriate once the registered postal termination evidence is assembled. Timeliness is critical: many payment networks and regulators impose strict windows for claims, so preserve records and act within those windows.
Statutory time limits and dispute windows
Be attentive to the statute of limitations for contract and consumer protection claims in the relevant U.S. state; these can range from one to six years depending on the claim type (for breach of contract, unjust enrichment or statutory consumer claims). Payment network dispute windows are typically shorter and may require action within 60–120 days for certain disputes, though exceptions can apply for ongoing unauthorized recurring charges. Use registered postal termination early to preserve all available remedies.
Practical examples of dispute scenarios (legal analysis)
Example A: Subscriber terminates by registered postal delivery before the renewal cut‑off but is billed nonetheless. The subscriber’s registered postal proof showing delivery prior to renewal creates a strong presumption in favor of the subscriber; the supplier would need to demonstrate actual non‑receipt or a valid contractual exception. Example B: Subscriber sends an ambiguous termination that omits account identifiers and later contends termination was given. Ambiguity weakens the subscriber’s position because the supplier may show the notice failed to meet minimal content requirements. These examples underscore the necessity of clear content and verifiable registered delivery.
Customer feedback synthesis and recommended best practices
Synthesizing customer feedback yields several practical best practices: maintain granular transaction records, set calendar reminders well ahead of renewal windows, use registered postal delivery for any termination that might be disputed, and assemble an index of supporting documents for any subsequent dispute. In many reported instances, subscribers who did these things obtained refunds or reversals more quickly than those who did not. The legal rationale is straightforward: better evidence leads to greater probability of a favorable resolution under consumer dispute frameworks.
| Alternative service | Typical subscription model | Why choose alternative |
|---|---|---|
| Long‑form streaming platform | Monthly/yearly flat fee | Predictable billing, broad content library |
| Ad‑supported free platforms | Free with ads | No recurring billing risk |
| Short‑form clip services | Micro‑transactions + optional membership | Granular payment control |
What to do if the supplier disputes your registered postal termination
Preserve the registered postal evidence, compile your transactional ledger and produce a concise evidence packet. Present the packet to the payment processor or card issuer when filing a dispute and provide a chronological index of events. If the supplier asserts the notice was defective, compare the contractual requirements to the content you sent; where the contact details and account references are present, argue that the notice satisfied any reasonable reading of the contract’s notice requirement. If statutory remedies are implicated, consider administrative complaints with consumer protection agencies or regulatory bodies that have jurisdiction over deceptive billing practices.
What to do after cancelling Goodshort
After sending a registered postal termination and obtaining confirmation or a return receipt, monitor billing accounts for at least two billing cycles, preserve all subsequent billing statements and prepare to escalate if unauthorized charges continue. If charges persist, assemble your evidence packet and initiate a dispute with your card issuer using the registered postal proof as a central exhibit. Simultaneously, maintain a clear calendar of deadlines for any statutorily mandated complaint windows or payment network dispute periods. If the refund or cessation is refused or delayed, evaluate formal remedies including small claims litigation or counsel engagement for higher value disputes. Taking early, documented, and procedurally consistent action maximizes the chance of rapid remediation and minimizes ongoing financial exposure.