Servizio di disdetta N°1 in United Kingdom
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Instantly.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
How to Cancel Instantly: Complete Guide
What is Instantly
Instantlyis a cloud-based outreach platform built to scale cold email campaigns and lead generation for individuals, teams, and agencies. The service bundles email sending, inbox warmup, lead discovery and credits-based AI features into a single subscription model that aims to reduce per-seat costs and simplify high-volume outreach. Users choose between outreach tiers that vary by upload and sending limits, and they can add optional credits for lead search, verification and AI tools. The company also offers add-ons and higher-volume plans for agencies and enterprise customers. The registered corporate address provided for correspondence is: Instantly Limited, 11 George Everest House, 24 Shipwright Street, London, England, E16 2UL. Facts about plan names, sending and upload limits were drawn from Instantly’s official documentation and pricing pages during research.
Why people cancel
People cancel subscriptions for predictable reasons: cost, changing business priorities, poor return on investment, unwanted or duplicate charges, product limits that don’t match growth, and billing or support disputes. Some subscribers cancel because their outreach strategy changed, other tools met their needs better, or they experienced technical issues that blocked results. Service-specific concerns can also trigger cancellation: unexpected billing after an attempted cancellation, difficulties with account visibility, and dissatisfaction with managed or done-for-you services. These patterns are common among users of outreach platforms and are reflected in public user feedback.
Customer experiences with cancellation
Real customers report a mix of positive experiences and recurring problems when managing subscriptions. Many users praise the platform’s functionality, deliverability tools, warmup system, and responsive support staff. At the same time, a notable subset of reviews highlights billing disputes, unexpected charges after cancellation attempts, and friction when trying to confirm subscription status. Complaints often center on being billed despite believing they had canceled, or discovering ongoing charges when the dashboard showed no active subscription. Users on public review platforms also report frustration when add-ons or managed services did not perform as expected and refunds were limited. These patterns appear repeatedly in independent reviews and forum discussions.
What works for customers: clear documentation of plan limits and costs, keeping accurate billing records, and saving transaction evidence. What fails: relying on ambiguous in-app cues or presuming an action has completed without documentary proof. Users consistently recommend keeping proof of any cancellation-related communication and watching bank statements carefully for further charges. Paraphrased user comments include reports of being charged after cancellation, limited refund flexibility for certain purchased services, and occasional platform bugs that affected billing visibility.
Why choose postal registered mail to cancel instantly subscription
When the goal is tocancel instantly subscriptionwith maximum legal protection and traceability, postal registered mail is the safest single method to use. Registered postal delivery creates an auditable paper trail: proof of dispatch, delivery confirmation, and a return receipt that many courts and regulators recognize as strong evidence. For subscribers who expect billing disputes or who need to preserve a clear timeline, registered mail offers formal proof that a cancellation notice left the subscriber’s control and reached the vendor’s address. This kind of documentary proof matters in consumer protection claims, bank disputes and chargeback processes.
Legal and practical advantages
Registered mail carries several legal and practical benefits. It documents the date the cancellation notice was sent and the date it was received at the recipient’s official address. That evidence strengthens a consumer’s position if a company continues billing after a cancellation was issued or if there is disagreement about when the notice arrived. In many jurisdictions, courts treat registered postal records as credible evidence. For merchants that operate across borders, registered mail to a verified corporate address creates a neutral, formal record that is difficult for a vendor to dispute.
When postal registered mail matters most
Use registered mail when the stakes are higher: recurring billing you want to stop immediately, expensive or multi-month commitments, managed services that include one-off setup fees, or when prior attempts to resolve an issue gave unclear results. Registered mail is especially important if you plan to request a refund later or if your payment card issuer requires proof of cancellation for a chargeback. For routine low-value cancellations some consumers accept lighter methods, but for contested billing and legal protection registered mail is the reliable option.
How to prepare your cancellation notice (principles, not templates)
Focus on clarity and evidence. Keep to the facts and document everything. The following list describes the essential elements you should include in any cancellation notice without supplying a ready-made letter or template:
- Account identification: subscriber name as registered, account ID or customer reference if you have it, and an address for correspondence.
- Clear statement of intent: an unambiguous declaration that you wish to cancel the subscription.
- Date reference: the date you are preparing the notice, and the date you want cancellation to take effect if different from the sending date.
- Payment and billing details: last invoice number or last billing date if relevant to the dispute (optional but helpful).
- Request for confirmation: ask for formal written acknowledgment of cancellation and any final billing amounts.
- Signature: a handwritten signature when possible to link the document to you.
These principles secure the necessary information without offering a step-by-step template. Keep a copy of what you send and any postal documentation you obtain.
Timing and notice periods
Subscriptions often renew on set billing cycles. To protect yourself, aim to have your registered postal notice dispatched with enough lead time to be received before the renewal date. If the subscription has contractual notice periods, check the terms to identify required lead times. If terms are unclear, rely on sending the notice early rather than late. Keep in mind that postal transit and processing add days, so plan accordingly in relation to your renewal date and any contractual notice requirements.
Record keeping and evidence retention
Keep every piece of documentation: copies of the notice, postal receipts and tracking numbers, proof of delivery or return receipts, and banking statements showing charges or refunds. Store these materials in a single folder or secure digital backup. When disputing charges with a payment provider, court or consumer protection agency, these records are often the decisive evidence.
Subscription plans and pricing (what to expect)
Plan structures are central to why people cancel. Instantly’s outreach tiers are priced to serve different sending volumes and contact limits. Public plan descriptions list entry, mid and high-volume tiers with different monthly pricing and allowances. These pricing examples were collected from the service’s official support pages and independent pricing guides. Use this information to determine which tier fits your needs before you decide to cancel or downgrade.
| Plan | Approx. price (USD/month) | Main limits |
|---|---|---|
| Growth | $37 | ~5,000 emails/month, ~1,000 uploaded contacts |
| Hypergrowth | $97 | ~125,000 emails/month, ~25,000 uploaded contacts |
| Light Speed | $358 | ~500,000 emails/month, ~100,000 uploaded contacts, priority features |
There are additional credit packages and add-ons for lead search, verification and AI features that carry separate fees. Review add-on pricing to assess total monthly cost.
Feature comparison: Instantly and common alternatives
When evaluating whether to cancel or to switch, comparing core features and pricing is helpful. The next table gives a high-level comparison between Instantly and two well-known alternatives on typical criteria for outreach tools. This is a summary public comparisons and was compiled to help weigh options.
| Service | Strengths | Typical price signals |
|---|---|---|
| Instantly | High-volume focus, warmup automation, flat-fee tiers, agency-friendly | Low entry price, modular credits for AI and leads |
| Saleshandy (example) | Affordable starter plans, strong outreach features for small teams | Competitive starter pricing, per-user scaling |
| Lemlist (example) | Creative personalization, strong deliverability coaching | Mid-tier per-user pricing, focused on customization |
Common cancellation problems reported by users
user reports, several recurring issues deserve special attention:
- Continued billing despite believing the subscription was canceled: customers report unexpected charges after an attempted cancellation and difficulty obtaining refunds.
- Visibility problems: account dashboards that do not clearly show active or inactive subscriptions, leading to confusion about billing status.
- Refund limitations: vendors sometimes apply strict refund policies for managed services, add-ons, or early termination of premium packages.
- Communication gaps: when confirmations or acknowledgments are delayed or absent, customers have limited proof unless they used a documented method like registered postal mailing.
When you face any of these problems, the best defensive posture is documented evidence. Public reviews emphasize that having a formal, dated, delivered cancellation notice reduces risk and helps with escalation if billing persists.
Practical guidance before you send your registered mail
Prepare thoroughly. Review your billing cycle, recent invoices, and the precise name and address to which notices should be sent. Use the official corporate address provided at the start of this article for postal correspondence when you cannot find a different authorized billing address. Confirm that the address matches the one on official documentation. Keep a copy of your postal receipt and the tracking/return receipt once delivered.
So long as you rely on registered mail for cancellation, avoid using unrecorded or casual methods as your sole proof. If you must gather supporting documentary evidence, record dates of attempted contact, billing timestamps, and copies of invoices. These materials strengthen any claim you may need to take to a payment processor, consumer protection office, or small claims forum.
To make the process easier
To make the process easier, consider services that handle registered posting on your behalf if you prefer not to print or visit a post office. Postclic is an option that simplifies registered mailing: a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a reputable registered-post service can save time while preserving legal evidence, especially when you need to dispatch multiple or repeated notices.
How to use your registered mail evidence if billing continues
If a vendor continues to bill after delivery of your registered postal cancellation, use the postal evidence when escalating the issue. Provide your bank or card issuer with the proof of delivery and request a dispute or chargeback if you believe the charge is wrongful. File a formal complaint with the vendor citing the registered post receipt and request written confirmation of cancellation and any refund. If the vendor refuses, you can escalate to consumer protection agencies or pursue a small-claims action using the postal records as primary evidence of notice and timing.
Keep in mind that financial institutions and payment networks have defined dispute windows. Start the dispute process as soon as you discover an unauthorized charge. The registered post evidence will materially strengthen your case when timelines or receipt dates are in question.
Legal considerations and consumer protections in the United States
U.S. consumer protections differ by state and by the nature of the contract, but the fundamentals are familiar: documented notice can be decisive in disputes, and a clear paper trail is often more persuasive than informal electronic back-and-forth. In some situations, federal or state consumer protection statutes require fair billing practices and honest disclosure. Use your recorded postal delivery to show that you gave notice within a required time window. If you purchased through a payment processor that provides seller protections, ask your bank about dispute rights and supply the postal proof. If a vendor refuses reasonable resolution, consider filing a complaint with the Federal Trade Commission or your state attorney general’s consumer protection division; attach your postal evidence and a timeline of events.
When to seek legal advice
Consider professional legal advice if the disputed amounts are large, if the vendor asserts contract terms you disagree with, or if you plan to pursue a consumer protection claim. An attorney can advise on contractual notice requirements, potential statutory claims, and the best local forum for resolution. In many cases for modest sums, a detailed small-claims filing with postal evidence will be sufficient and cost-effective.
Tips for efficient record management (no templates)
Retain a chronological folder of documents: invoices, bank statements, copies of your prepared notice, registered post receipts and proof of delivery. Mark the date of dispatch and delivery on your copies. If you use Postclic or a similar registered mailing service, keep their confirmation emails and digital receipts. These materials are critical when you need to present a compact, evidence-backed timeline to a bank or regulator.
When registered mail is not practical
If registered mail is impractical due to geography or urgent time constraints, register an appropriate alternative evidence-preserving step in parallel so you still build a credible record. Wherever possible, create a dated, signed document and arrange for a neutral witness or a legal professional to verify the dispatch. But remember: in disputes, registered postal delivery to the official address will usually remain the strongest, simplest single-method evidence.
How vendors typically respond and what to expect next
Vendors may acknowledge the cancellation quickly, update billing records, and issue a confirmation. In other situations, they may take days to process cancellations, attempt to apply internal prorated refunds differently than you expect, or refuse refund requests for services already rendered. If you receive a refusal and you believe it is unjust, escalate with the payment provider using your postal evidence. Keep expectations measured: administrative processes can take time, but documented notice accelerates resolution and gives you leverage.
What to do if charges continue after registered cancellation
If charges continue despite delivered registered notice, contact your card issuer to open a dispute and present the delivery evidence. Prepare a concise timeline and copies of relevant documents to shorten processing times. If you prefer not to dispute through the card issuer, file a written complaint with the vendor citing your registered mail evidence and request a written explanation before escalating to public consumer channels. In many cases, the combination of registered-post documentation and a formal dispute with a payment processor results in Refund or reversal decisions in favor of the subscriber.
What to Do After Cancelling Instantly
After your registered postal cancellation is delivered, follow these actionable steps: monitor your bank statements for unexpected charges, keep all postal and billing documentation safe, request written acknowledgment from the vendor and retain any confirmation you receive. If charges reappear, initiate a payment dispute and attach the postal delivery evidence. Consider adjusting your financial controls to prevent future automatic renewals or duplicate services, and review alternative providers if you still require similar functionality. Finally, document what you learned so future subscription decisions and cancellations are managed with stronger safeguards.