Serviço de cancelamento N°1 em United States
Número de contrato:
À atenção de:
Departamento de Cancelamentos – Moonbrew
145 W 28th St. Floor 11
10001 New York
Assunto: Cancelamento de contrato – Notificação por email certificado
Exmos. Senhores,
Venho por este meio notificá-los da minha decisão de rescindir o contrato número relativo ao serviço Moonbrew. Esta notificação constitui uma intenção firme, clara e inequívoca de cancelar o contrato, com efeitos a partir da primeira data possível ou de acordo com o período de aviso prévio contratual aplicável.
Solicito que tomem todas as medidas necessárias para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a correta receção deste pedido;
– e, quando aplicável, enviar-me o extrato final ou confirmação de saldo.
Este cancelamento é-vos enviado por email certificado. O envio, o carimbo de data/hora e a integridade do conteúdo estão estabelecidos, tornando-o uma prova equivalente que cumpre os requisitos de prova eletrónica. Dispõem, portanto, de todos os elementos necessários para processar corretamente este cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e liberdade contratual.
Em conformidade com a Lei de Defesa do Consumidor e a regulamentação de proteção de dados, solicito também que:
– eliminem todos os meus dados pessoais não necessários para as vossas obrigações legais ou contabilísticas;
– encerrem todas as contas pessoais associadas;
– e me confirmem a eliminação efetiva dos dados de acordo com os direitos aplicáveis em matéria de proteção da privacidade.
Conservo uma cópia integral desta notificação, bem como a prova de envio.
Com os melhores cumprimentos,
12/01/2026
How to Cancel Moonbrew: Easy Method
What is Moonbrew
Moonbrewis a consumer sleep supplement brand from Ritual Blends, Inc. that offers powdered drinks and gummies formulated with magnesium, L-theanine, and other botanical ingredients to support sleep. The company markets its products as a nightly ritual alternative to melatonin, with flavors such as Hot Cocoa, Caramel Chocolate, Coconut Chocolate and others. The official site highlights a one-pack retail price of $48 for a single jar, multi-pack savings for two- and three-pack orders, a subscription discount labeled "subscribe & save", free shipping for subscribers, and a 60-day money back guarantee. These product and subscription features are presented on the official Moonbrew site and product pages.
Subscription plans at a glance
The company promotes a subscription model with a recurring delivery option that offers discounts and free shipping for subscribers. The product page shows single jar pricing, multi-pack percentage savings, and a subscription discount option that advertises immediate savings for recurring orders. The site also states that subscribers can "pause or cancel anytime", and it highlights a 60-day money back guarantee and free shipping for many orders. These points help explain why many customers choose the subscription option.
| Plan or option | Public detail |
|---|---|
| One-time purchase | $48 per jar (retail price shown on product page) |
| Multi-pack options | 2-pack (approx. 26% savings), 3-pack (approx. 35% savings) listed on product page |
| Subscribe & save | Subscribe & save advertised, plus free shipping for subscribers and 20% sitewide subscription promotion |
| Guarantees | 60-day money back guarantee and free shipping thresholds noted |
Product strengths and common uses
Moonbrew positions itself as a nightly ritual to promote falling asleep, staying asleep, and waking refreshed. The formula emphasizes bioavailable magnesium forms and supportive botanicals. The brand is presented as third-party lab tested and as an option for nightly use because it avoids melatonin. Many product reviews on the official site and third-party review platforms report improved sleep or a pleasurable nightly ritual.
Customer experiences with cancellation
Real customer feedback includes both praise for the product and frustration with subscription management. Independent review platforms and online forums reveal recurring themes. Customers frequently compliment taste and sleep support while some report dissatisfaction with flavor changes, price sensitivity, or inconsistent results. Multiple independent posts describe challenges or delays when attempting to stop recurring shipments. These reports describe repeated shipments after a cancellation attempt, slow response times from support for some users, and a perception that the subscription process can be confusing. Representative user commentary and aggregated review scores show mostly positive ratings for the product overall, with a subset of reviews flagging subscription friction as a key pain point.
On the Trustpilot page and on community forums, several customers explicitly say they struggled to halt recurring orders and that cancellations required repeated follow-up. The company has many positive ratings as well, so the pattern is mixed: satisfied product users but a visible minority reporting subscription management issues. Treating these experiences as real-world input can help set expectations before you proceed to cancel.
What customers say works and what doesn't
Customers who report successful cancellation tend to emphasize persistence, documentation, and follow-up. Customers who report problems tend to describe delayed acknowledgments, unexpected shipments after they believed they had cancelled, or confusion about when the next billing cycle would run. Paraphrased feedback includes statements that the product itself is effective for sleep for many users, and separate notes that the subscription is convenient unless you need to stop it. These patterns suggest you should plan for robust evidence of any cancellation attempt.
| Reported user issue | Common user note |
|---|---|
| Unexpected renewal | Some users received product after attempting to cancel |
| Response time | Negative reviews mention slow replies to cancellation-related inquiries |
| Product satisfaction | Majority positive reviews for taste or sleep benefit, but flavor changes noted |
Why people cancel
People cancel subscriptions for clear reasons: cost considerations, taste or product effectiveness, a change in health needs, duplication of products, or dissatisfaction with subscription management. Others cancel because they tried the product under a promotional price and no longer want to commit to recurring charges. The combination of ongoing charges plus any friction stopping a subscription creates strong motivation for careful cancellation planning. Real user reports show that cancellation friction itself can be a decisive reason to stop using a service.
Options before cancelling
Before committing to cancellation, consider whether a temporary pause, a size or flavor change, or a one-time order would solve the short-term issue. Many subscription programs allow adjustments to frequency and quantity, which can reduce cost without a full cancellation. The official product listing mentions the ability to pause or cancel the subscription, which customers may find useful if they are uncertain. Plan any change with documentation so you can show what you requested and when.
How to cancel: the registered mail approach
For anyone focused on protecting their rights and preventing future disputes, the most reliable cancellation method is to send a cancellation notice by postal mail using a registered or certified service that provides return receipt and proof of delivery. This guidance centers on written, dated, and verifiable communication sent through the postal system. Registered mail provides a dated delivery record that is recognized in many administrative and legal contexts. Using a physical, traceable delivery method reduces ambiguity about whether and when a company received your cancellation. The following material explains why registered mail has value, what to consider when using it, and how to treat evidence of mailing and receipt.
Why registered mail is the preferred method
Registered mail offers three practical advantages. First, it creates a legal-grade delivery trail: postal records document the date and recipient. Second, it reduces disputes about whether a notice was received or when it arrived. Third, registered delivery often provides a signed return receipt you can keep as evidence if charges continue after your cancellation request. These factors matter when merchant records are incomplete or when a company later claims it never received notice.
Timing and notice periods
Timing is an important operational detail. You should send the registered mail early enough that delivery occurs before the next billing cycle or renewal date. Some subscriptions bill on a monthly cycle or at multi-month intervals. The public product pages and customer accounts often show recurring frequency and shipping cadence, so check your order confirmation for those dates and plan accordingly. Keep the registered mail proof that shows the date of delivery or attempted delivery for your records.
What to include, in general terms
A cancellation notice sent by registered mail should unambiguously identify you and the subscription you intend to end. Include identifying details such as the account name, order or subscription reference if available, and an explicit statement that you are cancelling your subscription going forward. Request a confirmation of receipt and, where applicable, a confirmation that future charges will cease. Sign and date the notice. Avoid providing sensitive personal data beyond what is necessary for identification. Keep copies of the mailed envelope, tracking number, postal receipt, and any return receipt. Do not rely on memory alone; documented proof is the asset that protects you in a dispute.
Use of the official business address
Send registered mail to the company address used for formal notices. Use the address below as the destination for any registered cancellation notice related to the Moonbrew subscription referenced here:Ritual Blends, Inc.145 W 28th St. Floor 11 New York, NY 10001. Keep a record of the postal receipt and the return receipt showing the delivery date. This physical address is the formal location tied to the business name provided for Moonbrew. The presence of a physical address strengthens the suitability of registered mail for delivering a legally meaningful cancellation notice.
Dealing with common post-cancellation problems
If charges continue after your registered mail shows delivery, preserve all documentation and escalate within the merchant’s dispute channels. The key to resolution is evidence: postal delivery records, bank or card statements showing unauthorized charges, and a dated cancellation notice with proof of delivery. Open a dispute with your card issuer if charges persist and you cannot obtain merchant confirmation in a reasonable time. Keep your case file organized and date-stamped. In many situations, financial institutions will consider the registered mail evidence when reviewing a dispute. Maintain a professional tone in any written follow-up and attach copies of the proof rather than re-sending originals.
Refunds and returns
The company’s public materials mention a 60-day money back guarantee for products. If you seek a refund for charges made after a cancellation attempt, cite the mailing evidence when you request correction. Preserve any return tracking numbers and receipts if you ship products back under a returns policy. If a merchant refuses to refund a clearly improper charge, a dispute through your payment provider or a complaint to a consumer protection authority may be necessary.
Practical consumer protections and documentation
Document everything associated with the subscription lifecycle. Save initial order confirmations, shipment notices, and any merchant communications you receive. When you choose registered mail, retain the postal receipt and return receipt as primary proof. Create a single folder—physical or digital—where every piece of evidence goes. If you must escalate, this folder will speed effective advocacy. In disputes, clarity and organization of evidence are persuasive and often decisive.
| Evidence type | Why it matters |
|---|---|
| Registered mail receipt | Shows date mailed and provides tracking for delivery status |
| Return receipt or signed delivery record | Proves the company received the notice on a specific date |
| Order confirmations and invoices | Supply subscription dates and order references useful to identify charges |
| Bank/card statements | Show post-cancellation charges that may be disputed |
How to respond if cancellation appears ignored
If registered mail shows delivery but shipments or charges continue, use the documentation to request a resolution through formal dispute channels available to you. Present the postal delivery evidence and your account/order identifiers. Escalate to your payment provider for a charge dispute if the merchant does not resolve the issue quickly. Many banks and card networks allow chargeback claims where you can present proof that you attempted cancellation prior to the billing date. Keep in mind that timelines for dispute filing vary, so check your bank’s rules for deadlines.
Practical solutions to simplify sending registered mail
To make the process easier, consider services that handle registered or certified mail on your behalf if you cannot print or physically visit a postal office. Postclic is one such option. It is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations exist for telecommunications, insurance, energy, and various subscriptions. The service offers secure sending with return receipt and legal value equivalent to physical sending. Using a service like Postclic may save time and ensure you get verifiable delivery records without complex logistics.
Legal considerations and consumer rights
As a U.S. consumer, you have rights under general contract and consumer protection principles. A clear, dated cancellation notice sent by a verifiable postal method strengthens your position. Keep in mind that some state laws and industry rules address automatic renewals and negative option billing. When you have documented proof of a cancellation that precedes a renewal, your claim gains credibility with the merchant and with payment processors. When appropriate, reference the date of delivery on your registered mail when you dispute further charges. Maintain calm and clarity in any written or formal complaint you file.
When to seek outside help
If a merchant refuses to stop charges despite clear evidence of a registered cancellation, consider filing a complaint with your state attorney general, the consumer protection division of your state, or with the Better Business Bureau. If the dollar amount is substantial, consult a consumer protection attorney for targeted advice. In many cases, an escalation through official channels plus your postal proof is enough to resolve the dispute without formal litigation.
What to do after cancelling Moonbrew
After sending your registered cancellation notice, keep all evidence organized and monitor your payment methods for any unexpected charges. Keep a copy of the registered mail tracking and signed delivery receipt. Watch your account for confirmation from the company that the subscription has ended. If you receive additional shipments or charges, use the delivery evidence to file disputes with the payment provider and to support complaints to consumer protection authorities. If you prefer to try the product again in the future, document any new subscription carefully and note the renewal dates so you can plan future notices in the same verifiable way. Above all, retain proof of your registered mail and related documentation until any potential disputes are fully resolved.
Resources and next steps
Keep the following immediate tasks in mind after you mail a registered cancellation notice: track delivery, store the return receipt, monitor billing, and prepare to escalate to your payment provider if charges continue. If you need additional assistance in organizing your documentation or understanding dispute timelines for your card issuer, consult your card agreement or the consumer assistance resources provided by your bank. Use the company address provided earlier for any registered notice you send:Ritual Blends, Inc.145 W 28th St. Floor 11 New York, NY 10001. This approach will help keep your rights protected and reduce the likelihood of an unresolved billing dispute.