Serviço de cancelamento N.º 1 em United States
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço My Personality.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
How to Cancel My Personality: Easy Method
What is My Personality
My Personalityis an online personality testing and self-insight service operated by Character Types LLC. The site offers personality assessments, interpretive reports, and additional premium content through subscription plans that bundle tests, toolkits, and training materials. The service positions itself as a resource for personal growth, relationships, and career guidance and markets short, accessible tests with paid options for deeper reports and recurring access to premium features. The company's legal and support contact information is published in its terms and privacy materials.
Service overview and what users buy
Typical purchases onMy Personalityinclude a short trial period for minimal cost and recurring premium subscriptions that unlock full test reports and ongoing resources. The published pricing shows a starter monthly plan and a trial-to-recurring plan with a multi-month billing cadence. These pricing points convey that users may move from a low-cost trial into a recurring charge unless action is taken before the trial ends. The transparency of what is included (number of tests, support level, refund period) is stated on the pricing page.
Official corporate identity
The service is operated under the nameCharacter Types LLC, which has registered trademarks and company filings linked to the MyPersonality brand. The company's public filings and trademark records indicate ownership and the brand's use in commerce. This matters for cancellation and formal notices because the operator is a U.S. company with an established business address.
Why people cancel
Many people try a personality test out of curiosity and then choose to stop recurring charges for several reasons. Common motivations are: dissatisfaction with the value received, unexpected recurring charges, difficulty navigating account controls, or concerns about billing clarity. Subscription traps and confusing interfaces are frequent causes of frustration. Consumers also cancel when they conclude the single report met their needs and ongoing access is unnecessary. Understanding these motives helps shape a cancellation approach that protects the consumer and preserves legal rights.
Customer experiences with cancellation
Across review platforms and discussion forums, a pattern emerges in user feedback about canceling subscriptions forMy Personality. Many customers praise the tests and interpretive content, while a significant minority report difficulty ending paid access and disputes over subsequent charges. Reviews range from highly positive accounts of insightful results to detailed complaints about billing and account closure. Some reviewers report successful refunds when they prompted the company within the refund window, while others describe delays or difficulty getting a confirmed cancellation. These mixed experiences indicate the practical importance of holding clear proof when you cancel.
Specific themes from customer feedback include: unexpected recurring billing after a low-cost trial, confusing account flows that make cancellation hard to find, claims that cancellation pages fail or present errors, and reports that company responses are inconsistent. Positive reports often mention timely refunds when a customer reached the company early and documented their request. Negative reports emphasize time spent and lack of confirmation. These user-sourced lessons drive the recommendation to choose a cancellation method that creates irrefutable, dated evidence of the customer's notice.
Real user quotes and paraphrased experiences
Paraphrasing verified reviews and forum posts, users have said that the test was insightful but "impossible to cancel" on some devices, that billing appeared under a different company name making disputes harder, and that refund outcomes varied by case. Others reported a smooth refund when they raised a dispute promptly. These direct user patterns should inform how you prepare and document any cancellation attempt.
Problem: what makes cancellation contentious
Subscription disputes commonly stem from unclear trial terms, automatic renewal clauses buried in the terms of service, or interface designs that reduce the visibility of cancellation controls. When disputes arise, two practical facts determine outcomes: whether the consumer can demonstrate when and how they asked to end the subscription, and whether their bank or card issuer has records that corroborate charge disputes. Because of this, a consumer-centered cancellation strategy focuses on creating certified, dated proof that the provider received a cancellation notice at a specific time.
Why postal registered mail is the recommended cancellation method
From a consumer rights and contract perspective, registered postal mail is the strongest single-channel method to communicate a cancellation notice when handled correctly. Registered mail provides an official delivery record, a tracking trail, and return-receipt options that produce signed proof of receipt by the addressee. In contested billing cases, that documentary evidence carries weight with payment processors, banks, and, if necessary, courts or small claims tribunals. Because many online interactions can be disputed or lost in inboxes, the physical trace registered mail creates often stands up better in evidence. For these reasons the guidance below centers on postal registered mail as the primary and exclusive cancellation approach.
Legal and practical advantages of registered postal mail
Registered postal mail offers multiple protective features for the consumer: an auditable delivery timeline, receipt confirmation from the recipient, and the ability to retain a certified record under chain-of-custody standards. These items reduce ambiguity about whether a cancellation was received and on what date. If a provider has terms that define notice periods or require written notice, registered mail typically fulfills such written-notice clauses unambiguously. That clarity helps avoid "he said, she said" disputes about whether a cancellation occurred before a billing cutoff date.
Situations where postal registered mail is especially important
Postal registered mail is particularly valuable when: you are charged after a trial period, the provider has a history of billing disputes, a refund deadline is imminent, or your account controls are unreliable. If you anticipate a disagreement or want to preserve maximum legal options, the documented proof that registered mail supplies is uniquely useful. That protection is especially important when billing appears under a corporate name different from the brand you interacted with, because formal notices often must be addressed to the legal entity. The operator's legal address is central to any registered mailing strategy. The address on file for the operator is:Character Types LLC Attn.: Legal 1875 Century Park E, Los Angeles CA 90067.
What to include when preparing a registered mail cancellation (general principles)
When preparing a registered mailing for cancellation, concentrate on clarity and traceability without using a template letter. Key principles are to identify yourself clearly, reference the purchased product or subscription in general terms, state an unequivocal expression of your decision to end recurring access, provide the account identifier you used to subscribe (in non-sensitive form), and set an effective date for cancellation. Keep the language factual and avoid emotional content. Retain copies of all documentation, and keep the postal service tracking and receipt records. The goal is to produce unambiguous, dated evidence that the company received your written notice. Avoid including sensitive financial details in the physical notice unless requested, and keep a copy for your files.
Timing and notice periods
Subscription contracts often include notice or refund periods that affect cancellation timing. Review the terms of the subscription to learn whether the provider requires notice a set number of days before the next billing cycle. If the terms specify a refund window, act within that window. Because the company may interpret your notice date as the date of receipt rather than the date of posting, allow time for delivery and choose registered posting well before any billing cutoff you want to avoid. If you are on a trial that converts automatically, do not rely on informal reminders; use registered mail as an authoritative communication way to establish the date you provided notice. The supplier's published terms and privacy materials list the legal mailing address for notices; use the official corporate address for any formal registered communication.
How to preserve evidence and manage follow up
Preserve every piece of evidence connected to the cancellation. Keep postal receipts, tracking numbers, and return-receipt copies. Preserve purchase confirmations, bank or card statements showing the charge, and screenshots of subscription details if those exist. If you later need to file a dispute with your card issuer or seek a refund, present the registered-mail evidence along with the billing records. The existence of a dated, signed delivery receipt increases the likelihood of a favorable outcome from a payment processor or court because it shows formal notice was actually delivered to the legal entity operating the service.
Common problems and how registered mail addresses them
Problem: provider claims they never received a cancellation notice. Registered mail provides an official delivery record that rebuts that claim. Problem: disputes about the date of cancellation. Registered mail receipts note delivery dates recognized by postal services. Problem: billing that appears under a different corporate name. Using the legal entity name and address in the registered notice closes that gap and directs the notice to the legally relevant party. Registered mail thus neutralizes many of the common blockers customers report in reviews and forum posts.
| Plan | Price | Billing cadence | Key features |
|---|---|---|---|
| Starter | $19.95 /mo | Monthly | Over 20 tests, personalized training, 24/7 support, 30 day refund |
| 7 day trial | $1.99 trial then $39.95 | Every 2 months | Trial access then bi-monthly premium access |
Table source: public pricing page of the service. These figures show the transitions from trial price to recurring costs that customers frequently cite as the reason they need to cancel before a trial ends.
Practical consumer rights and legal considerations
Consumer rights vary by state, but general protections are widely available. If you believe a charge is unauthorized or the company failed to honor a stated refund or cancellation policy, you can raise a dispute with your payment provider. Presenting registered-mail evidence of cancellation strengthens a dispute because the card network or bank can see you gave dated notice. If a refund is required by a published promise (, a site-stated 30-day guarantee), registered mail helps enforce that promise. If disputes escalate, small claims court is an option where the registered-mail receipt functions as critical documentary evidence. Keep in mind that some terms include short statute-of-limitations clauses for claims; preserve evidence and act promptly.
When to consider formal legal action
Formal legal action should be considered when significant sums are at stake, the provider refuses to acknowledge documented cancellation, and all reasonable informal and payment-processor dispute paths have failed. Before filing in small claims court, ensure you have: the purchase record, communication history (including the registered-mail receipt), bank or card statements showing charges, and a clear timeline. Keeping the matter organized increases the likelihood of a successful resolution. The objective of most cases is a refund for unauthorized or post-cancellation charges, not punitive remedies, so well-documented evidence often leads to settlement or judgment in favor of the consumer.
Practical solutions to make the registered-mail approach easier
To make the process easier, consider tools that reduce the friction of sending certified post when you cannot print or go to a post office. Postclic provides one such option. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a service that handles printing and dispatch can help people who face mobility or time constraints and still want the full legal benefits of a registered mailing. When selecting such a service, confirm it creates the same official delivery proof and a return receipt that you would receive when sending registered mail through the postal service directly. The goal is the same: a dated, signed acknowledgment that the legal entity received your notice.
| Feature | My Personality (what to expect) |
|---|---|
| Cancellation method recommended | Registered postal mail to legal address (postal evidence) |
| Proof of notice | Return receipt and postal tracking |
| Refund policy reference | Site lists a 30-day window for refunds; act quickly |
| Legal addressee | Character Types LLC, attention legal department |
How to document your case without creating templates or step lists
Focus on assembling a coherent evidentiary package rather than following a scripted letter. Collect transaction records, the product or service name, the date you first purchased or were billed, and the registered-mail receipt showing delivery to the legal addressee. Keep your narrative factual: dates, amounts, and exact wording of any relevant excerpt from the terms of service that bears on refunds or notice periods. When you later present the case to a bank, payment processor, or small claims court, your evidence should tell a clear chronological story: what you bought, when you asked to end recurring access, and what charges followed. Organizing the materials clearly reduces disputes and speeds resolution.
Handling disputes with payment processors and banks
When raising a dispute with your card issuer, provide all documentary evidence including the registered-mail proof of delivery, purchase receipts, and any replies you received from the provider. Emphasize dates and show the chain from purchase to cancellation request to subsequent charge. Banks evaluate such disputes on the balance of probabilities, and documented formal notice often tips the outcome toward the consumer. If the payment processor requires an address for formal correspondence, the operator's legal mailing address is the authoritative destination to cite in your case materials.
What to do if charges continue after registered mailing
If charges continue after you have delivered registered notice, escalate with structured documentation and quick action. Open a dispute with your payment provider, include the registered-mail evidence, and request a provisional credit while the bank investigates. If the bank declines, consult consumer protection resources in your state and consider filing in small claims court. Keep in mind that preserving all original postal receipts and bank statements is essential for any escalation.
Common consumer mistakes to avoid
Avoid these errors that weaken a cancellation claim: failing to send cancellation to the legal entity's address, relying on informal or undocumented channels for notice, not retaining postal receipts, and delaying the dispute timeline beyond published refund windows or local statute limits. Using registered mail to the corporate legal address reduces the chance of these mistakes affecting your outcome. The company's publicly listed address for legal notices and privacy requests is the address consumers should use for formal mailed notices:Character Types LLC Attn.: Legal 1875 Century Park E, Los Angeles CA 90067.
Customer rights under state laws and the site's terms
Your state consumer protection laws provide basic safeguards against unfair and deceptive billing practices. , the site's published terms and privacy policy include clauses about notice and refund procedures. Combining statutory protections with registered-mail evidence gives a strong factual foundation for asserting rights. If the site's terms include short deadlines or specific notice-language, respond in a way that clearly meets those criteria and retain the delivery documentation. Taking action within stated time frames generally improves the chance of a refund or cancellation being honored.
How other users have successfully resolved billing problems
Review synthesis shows several effective approaches used by consumers who obtained refunds: prompt action within the refund window, preserving transaction proofs, and using a documented written notice delivered well before the next billing date. Where users reported success, they often combined formal written notice with a dispute raised at their bank and showed the registered-mail proof. Where users reported failure, the common elements were delayed action, incomplete records, or reliance on undocumented contacts. Learning from those patterns supports the registered-mail approach described here.
What to do after cancelling My Personality
After you have sent registered notice and retained the postal evidence, monitor your payment statements for any further charges, keep all receipts, and follow up with your payment provider if an unexpected charge appears. If you receive any communication from the company acknowledging the notice, keep a copy. If a charge posts despite your documented cancellation, open a bank dispute promptly and present the registered-mail record. Keep a clear timeline of dates and documents, and be prepared to present that package to the payment processor or a small claims court if necessary.