Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Hallmark Plus
P.O. Box 419034
64141 Kansas City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Hallmark Plus service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel Hallmark Plus: Easy Method
What is Hallmark Plus
Hallmark Plusis Hallmark’s streaming and membership offering that bundles on-demand movies and series with shopping perks and loyalty rewards. The service provides an evolving library of Hallmark originals, holiday films, and selected library titles, while also adding Crown Rewards benefits, a monthly coupon, and other shopping-related advantages for members. Pricing is offered in monthly and annual options, and Hallmark markets Hallmark Plus as a combined entertainment and rewards membership for viewers who also shop Hallmark brand products.
subscription plans and pricing
The primary subscription levels listed on Hallmark’s official pages are a monthly plan and an annual plan. The monthly plan is priced at $7.99 per month after any trial period, and the annual plan is priced at $79.99 per year after any trial period. Annual billing is promoted as the most economical choice for long-term users and often includes extra anniversary or welcome perks for eligible members. These figures and feature lists come from Hallmark’s published Hallmark Plus information.
| Plan | Price | Main perks |
|---|---|---|
| Monthly | $7.99 / month | Streaming library, $5 monthly coupon, free custom card monthly, extra Crown Rewards points |
| Annual | $79.99 / year | All monthly perks plus welcome and anniversary gifts, higher savings |
what Hallmark Plus includes
Hallmark Plus combines streaming access to Hallmark originals and selected titles with tangible retail benefits through the Crown Rewards program. Members receive streaming content updates, monthly coupons, eCard access, and targeted promotional offers tied to Hallmark retail channels. The membership is positioned as both an entertainment subscription and a retail loyalty enhancement.
Why people cancel Hallmark Plus
Cancellations are common across subscription services, and Hallmark Plus is no exception. Typical reasons users give for canceling include cost control, overlapping content available on other services, technical or app performance problems, and dissatisfaction with customer service or refunds. Some subscribers sign up for seasonal programming and then choose not to keep a continuous membership. Others explore platform bundling options and shift to a different provider for convenience. User feedback collected across public forums and review sites shows these themes repeatedly.
common user complaints and triggers
- Technical disruptions while streaming, such as buffering or app crashes, which lead to frustration and cancellation intent. Evidence from community forums indicates that app updates or device compatibility problems have triggered a number of cancellation decisions.
- Concerns about billing, automatic renewals, or dissatisfaction with refunds and pro rata credits, as reported in consumer complaint channels. Several complaints allege difficulty obtaining refunds or resolving membership balance issues.
- Seasonal use: subscribers drawn by holiday content who plan to cancel at the end of a season or trial period. Community posts show many users intended short-term subscriptions and then revisited whether to continue long-term.
Customer experiences with cancellation
Consumer reports and forum posts reveal a mix of straightforward cancellations and friction points. Many users report canceling without major problems, while others describe delays in confirmation, confusion about billing cycles, and disputes over refunds for pro rata periods. Public threads show an active debate about where to buy or subscribe for convenience and device compatibility, and some subscribers report switching platforms rather than continuing with multiple apps. These real-user perspectives suggest that the cancellation experience varies, but that record keeping and clarity about billing periods are key to avoiding disputes.
What works for many users is keeping careful documentation of the billing cycle and the date they elect to end the subscription, then verifying when access actually ends. Several users noted that offers or discounts sometimes appear around the time they attempt to cancel; some accepted retention offers, while others persisted in ending the membership. Reports found on public forums demonstrate that reactions to retention tactics differ and that responses from Hallmark and affiliated platforms vary by channel.
tips from real customers
- Track the subscription period and the billed term closely to confirm when the paid period actually ends. Users who checked invoices and bank statements were better prepared to dispute unwanted charges.
- Preserve written evidence of cancellation requests and any confirmations received. Posters frequently recommended keeping records to support a refund or dispute claim.
- Watch for promotional offers that may arrive when you signal you want to leave. Some users took discounts and stayed, while others used the time to plan a full exit.
Problem: common legal and practical pitfalls when cancelling
Contracts and terms often allow cancellation but tie it to notice and to the current billing period. Ignoring notice windows or failing to create demonstrable proof of cancellation can leave consumers still liable for charges. Complaints commonly stem from lack of timely proof that cancellation occurred before renewal or that refund calculations were incomplete. Consumers who cannot show a clear record face an uphill task seeking refunds through customer support or dispute channels.
Solution: why registered mail is the primary tool
The single most reliable method to secure a legally robust record of cancellation is to use registered postal mail with proof of delivery. Registered mail provides a chain of custody, a signed receipt, and an official tracking record from the postal service that can be relied on in disputes. This is especially important when a membership auto-renews near the end of a paid term, or when a consumer anticipates needing enforceable proof that the cancellation notice was sent and received on a certain date. The use of registered mail supports consumer rights claims and simplifies escalation to payment providers or small-claims courts when needed.
There are important legal advantages to registered delivery. The postal service’s documentation establishes date and receipt details that a merchant cannot credibly deny. Where a merchant’s own systems show no cancellation, a consumer can present registered mail evidence to support a refund or to stop future billing. For those protecting credit card or bank records, postal proof of dispatch and delivery is a durable record.
what registered mail proves
- Dispatch date recorded by the postal service.
- Receipt of delivery with a signature or equivalent official confirmation.
- A unique tracking identifier linking the notice to a date and outcome.
These objective elements help in disputes and provide stronger evidence than anecdotal notes or informal acknowledgments. Consumers who take this route are better equipped to press for pro rata refunds or to stop erroneous renewals.
How to prepare a registered mail cancellation notice (principles only)
When preparing a cancellation notice intended for registered delivery, focus on clarity and on the key contract identifiers. Include information that links the notice to the subscription without creating ambiguity. Key items to include are the subscriber’s full name, the billing identifier used for the account, the date of the notice, and a plain statement of the request to end the subscription. Ask for written confirmation of receipt and the effective termination date. Keep the language direct and avoid conditional phrasing that might be misinterpreted. Retain copies of billing records to show the dates of payments and the renewal window.
Avoid putting extraneous personal data in the notice. Supply enough information to identify the subscription clearly while minimizing unnecessary personal identifiers. Emphasize the requested outcome—stop future billings and confirm the end date. Once the registered item is sent, preserve the postal receipt and tracking record as primary evidence.
timing, notice periods, and billing considerations
Understanding the billing cycle is essential. If a subscription renews on a fixed date, ensure the cancellation notice arrives with time to meet any stated deadline for avoiding the next charge. If the subscription uses an annual term, a refund for unused time may or may not be available under the provider’s policies; the merchant’s terms will determine whether pro rata refunds are permitted. Keep copies of invoices and bank statements to document the dates and amounts of charges. That documentation, together with registered mail proof, creates the strongest record for any downstream dispute.
It is important to be aware that policies about refunds and the right to pro rata refunds vary. Some subscriptions explicitly offer refunds for unused time, others limit refunds to exceptional cases, and some provide only account credit. When you send a registered notice, request a clear statement about refund eligibility and timing, and preserve any response as part of your record.
what to do if billing continues after sending registered mail
If unauthorized charges continue after a registered cancellation notice and after the paid term should have ended, assemble the documentary record before escalating. That record should include the subscription invoices, bank or card statements showing the charged amounts and dates, and the postal proof of delivery. Present the documentation to your payment provider as part of a billing dispute, and file a dispute promptly your bank or card issuer’s timelines. If the merchant refuses a refund and your evidence is complete, you can consider filing a complaint with a consumer protection agency or a small-claims matter. Keep a careful timeline of actions and dates to support any legal claim.
practical tips for minimizing disputes (without procedural steps)
Keep contemporaneous records: maintain screenshots of subscription pages, print or save invoices, and note the dates you check the service. When you send registered mail, keep the postal receipt in a safe place and record the tracking identifier. Document all later interactions with the company, including dates of any acknowledgments. If you accept any retention offer, keep a record of the terms and confirm the precise billing outcome in writing. These habits reduce the chance of an unresolved dispute.
When relying on registered delivery, understand that the postal record is persuasive evidence but not an automatic remedy. Use it to support your consumer claim and to build a clear chronology of events that shows the merchant had constructive notice and the opportunity to act. The clearer your record, the more likely a payment provider or adjudicator will rule in your favor.
Practical solutions to simplify sending registered mail
To make the process easier, consider using services that handle registered or certified postal sending on your behalf when available. Postclic is one such option to consider. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Using a trusted third-party sending service can remove logistical friction when you cannot visit a post office or lack printing capability. The goal is to preserve the legal value of registered delivery while simplifying the operational burden. Keep records from those services as you would a regular postal receipt.
legal aspects and consumer protection
Consumer protections for subscription cancellations depend on contract terms, state law, and federal rules that govern billing and unfair practices. Key legal concepts include the enforceability of contractual notice clauses, the merchant’s duty to stop recurring billing when valid notice is given, and remedies for unauthorized charges. When a merchant’s behavior is misleading or persistent unauthorized billing occurs, regulatory bodies and payment card networks provide dispute paths. Public complaints and review platforms show that billing and refund disputes are a recurring issue for some subscribers, and that regulators or dispute processes have been used to resolve those complaints.
If a merchant refuses to recognize properly documented cancellation or to issue refunds when contract terms require them, consumers may escalate to their payment provider, file a complaint with a relevant consumer protection office, or pursue a claim in small claims court. Preserving the postal record and all billing receipts strengthens the legal position and speeds resolution.
what to expect from dispute channels
- Payment provider disputes: these typically require submitting documentary evidence and observing issuer deadlines.
- Consumer protection complaints: agencies often mediate and may press merchants to issue refunds when evidence favors the consumer.
- Small claims court: this option is useful when the disputed amount falls within jurisdictional limits and the documentary record is strong.
service comparison and alternatives
Some subscribers migrate to alternative platforms because of device compatibility, bundled offerings, or broader content libraries. Bundled deals sometimes make alternatives more attractive. When considering a switch, compare price, device support, content selection, and any associated loyalty perks. Below is a high-level comparison to illustrate differences; verify current offers before acting because promotions change frequently.
| Service | Typical price | notes |
|---|---|---|
| Hallmark Plus | $7.99 / month or $79.99 / year | Streaming plus retail perks and Crown Rewards integration. Official source lists monthly and annual plans. |
| Frndly TV | Varies (lower-cost live channel bundles) | Often used by viewers who prefer live TV and consolidated channel access; may carry Hallmark content via bundles on partner platforms. Verify current device support and channel lineup. |
| Peacock / bundles | Varies with bundles | Occasional bundle arrangements with Hallmark content have appeared in marketplace promotions; check current bundles for availability. |
records and documentation checklist (what to keep)
Keep originals or digital copies of invoices, bank or card statements showing payments, the postal registered mail receipt, and any written confirmations received from the merchant. Assemble these items chronologically so each element shows how the timeline unfolded: purchase date, renewal date, date of registered dispatch, postal delivery confirmation, and any merchant correspondence. That chronology is the central tool if a dispute must be escalated to a payment provider, a consumer agency, or a court.
what to do after cancelling Hallmark Plus
After you have sent a registered cancellation notice and preserved the postal proof, monitor your card and bank statements to verify that no further charges occur. If a charge appears after the expected termination date, gather your documentation and file a dispute with your payment provider promptly. If you receive a written confirmation of cancellation from the provider, retain it. If the provider offers a pro rata refund or account credit and you accept it, keep records of that agreement and the amounts applied. When you experience continuing issues, consider escalating with consumer complaint organizations using the postal record as your primary evidence.
If you plan to resubscribe through another platform or provider, check how that platform handles overlapping entitlements and whether it can consolidate viewing for convenience. When testing alternative services, keep a clear start and end plan for any short-term trials and maintain the documentation that supports a smooth exit if you decide not to continue.
Hallmark consumer care mailing address: Hallmark Consumer Care P.O. Box 419034 Kansas City, MO 64141