Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the PokerGO service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel PokerGO: Complete Guide
What is PokerGO
PokerGOis a subscription video service focused on poker entertainment and live tournament coverage. It provides access to live streams and an on-demand library featuring major events such as the World Series of Poker, Poker Masters, Super High Roller Bowl and original poker programming. The platform offers multiple subscription tiers to fit different viewing habits, from monthly access to discounted annual plans and a top-tier VIP option that bundles additional training content. PokerGO supports streaming on a range of devices and positions itself as the central hub for serious poker fans.
Official information on subscription options and pricing is published by PokerGO and updated periodically. The site lists a monthly plan, a quarterly plan, an annual plan, and a VIP annual tier with added benefits; the headline retail prices and billing cycles are available on the service pages.
| Plan | Price (US) | Billing |
|---|---|---|
| Monthly | $19.99 | Billed monthly |
| Quarterly | $39.99 | Billed every three months |
| Annual | $99.99 | Billed annually |
| VIP annual | $299.99 | Billed annually (includes PokerU) |
What subscription plans include
All standard plans grant on-demand access to PokerGO's library and live event streams during the subscriber's active period. The VIP tier includes access to PokerU strategy content and additional promotional perks. Promotional discounts are commonly offered around major events, which can lower the effective annual price for new signups.
Customer feedback and cancellation experiences
Customers share a range of experiences when discussing the service and the cancellation process. Praise centers on the depth of live tournament coverage during busy months, and on the convenience of watching on multiple devices. Criticism frequently mentions stream quality inconsistencies and frustration over auto-renewing charges if a subscription is not stopped before renewal. Some users report confusion or delays when attempting to stop a subscription after a major event has ended.
Forums show a variety of practical reports from real users. A number of subscribers posted reminders to cancel after short event-focused subscriptions, with comments like “don’t forget to cancel” and reports that cancelling was not always obvious under heavy traffic. Other posts relay quick cancellations and immediate access continuation until the billing cycle ended. The mix of reports suggests the user experience can vary by how and when the subscription was purchased.
Review sites include candid opinions describing dissatisfaction with billing or streaming stability. These reviews emphasize that consumers should track renewal dates and billing cycles closely to avoid unexpected charges. Several reviewers also highlighted the lack of refunds for certain billing cycles, a policy reflected in the service’s terms.
Problem: why people cancel pokergo subscription
Subscribers cancel for predictable reasons: they signed up for a single event, they are unsatisfied with stream quality, they no longer want recurring charges, or they found alternative sources for similar content. Many cancellations happen immediately after major events, when the episodic value that justified the purchase ends. Concerns about unclear renewal timing and nonrefundable billing also drive cancellations. Given these patterns, having a clear, legally defensible approach to stopping a subscription is critical for protecting consumer rights.
Solution: postal mail as the reliable method
As a consumer rights specialist, I recommend using registered postal mail as the exclusive and legally robust method tocancel pokergo subscription. Registered postal mail gives a dated, trackable record that can be used as evidence if there is any dispute about the date the company received your cancellation notice. Registered delivery is recognized in many legal settings as reliable proof of receipt and provides a formal record that you initiated the cancellation on a specific date.
Key legal and practical advantages of registered postal cancellation include the following. It creates a paper trail that shows when notice was sent and received. It supports arguments about timely cancellation if an automatic renewal is charged near the date you sought to end the agreement. It reduces uncertainty about whether your communication reached the company, and it is widely accepted by courts and regulators as admissible evidence of attempted termination. For these reasons, postal cancellation should be the primary tool a subscriber uses to protect themselves when ending a subscription.
What to reference when sending postal cancellation
When preparing to use registered postal mail for cancellation, remember to reference: the account holder name, the account or subscription identifier that appears in your billing statements, the date you purchased the subscription and the plan type, and the billing cycle or next renewal date. Stick to clear, factual language that identifies the contract you intend to terminate. Keep copies of any supporting documents that corroborate your claim about dates or payment. These items are useful if you later need to escalate a dispute.
| Plan | Renewal cadence | Refund policy (headline) |
|---|---|---|
| Monthly | Every month | Charges are generally nonrefundable; access continues through the current billing period. |
| Quarterly | Every 13 weeks | No refund for the current quarter; cancellation prevents future billing. |
| Annual | Every 12 months | No refund for the current year; cancellation prevents renewal for next year. |
These general refund positions align with what the service communicates in its customer-facing terms: auto-renewal is standard and some charges are described as nonrefundable, although access typically continues until the end of the paid period. Keep this framework in mind when planning the timing of your registered postal notice.
Timing and notice periods
Timing is crucial. Sending registered postal mail close to the renewal date can create ambiguity about whether the cancellation arrived in time to stop an imminent charge. So, give yourself a buffer and send notice well before any listed renewal date to reduce the risk of overlap. Keep the receipt and tracking record from the postal service as proof of when notice was sent and delivered.
Because different plans renew on different cycles—monthly, quarterly, or annually—verify which billing window applies to your account by checking recent statements. Aim to send registered notice early enough that delivery is clearly before the renewal date even if postal processing takes several days. If you need to cite the company’s policies about access and refunds later, the official terms provide guidance on renewal and nonrefundable charges.
Legal considerations and consumer protections
In the United States, consumer protections vary by state, but several federal and state rules can intersect with subscription cancellations and auto-renewal practices. Regulators scrutinize negative option marketing and automatic renewal disclosures; firms are generally required to make renewal terms clear at the point of sale and to honor cancellation requests made their stated terms. If there is a dispute about whether a cancellation was timely, a registered mail receipt and delivery confirmation are strong forms of evidence that you attempted to end the service on a particular date.
If a company refuses to honor a valid notice, you have avenues to escalate: retain your postal evidence, escalate to internal dispute resolution channels, file a complaint with state consumer protection agencies, and consider a dispute through your payment provider if the charge is improper. When arguing a case timing, the registered mail record can be decisive.
Common customer problems reported
Customer feedback reveals recurring themes that inform a practical approach. A common complaint is unexpected renewal after event-based subscriptions. Another issue is perceived difficulty finding the exact timing for renewal in account materials. Some users report variation in their experience depending on whether they subscribed via different marketplaces or during heavy traffic periods. These accounts reinforce the need for a dated, independent record of cancellation attempts; registered postal mail meets that need by providing an objective delivery timestamp.
What to expect after sending registered postal cancellation
After the company receives a registered postal cancellation notice, standard outcomes include the cessation of future auto-renewal, continuation of access for the remainder of the paid period, and no refund for the current cycle if the terms state charges are nonrefundable. Expect the company to process the cancellation its billing cycle. Keep your registered mail receipt and any confirmation receipts the company may provide. If the company disputes receipt, the registered delivery acknowledgment from the postal service is the most reliable independent proof of receipt.
Address for sending postal cancellation
Use the company’s official corporate address when sending registered mail. The address for PokerGO is:3993 Howard Hughes Parkway, Suite 450, Las Vegas, NV 89169. Sending to a corporate office address provides clarity about the intended recipient and supports the legal presumption that corporate mail received at a business address is routed for handling. Include any account references in your communication so it can be matched with the correct subscription record at the company.
Practical solutions to simplify mailing
To make the process easier, consider services that handle printing, stamping and sending registered mail on your behalf when you cannot print or visit a postal facility. One such service is Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions. Secure sending with return receipt and legal value equivalent to physical sending. Postclic can reduce friction while preserving the legal value of registered postal delivery.
How to document your interaction
Keep a folder—physical or digital—that collects your subscription receipts, bank statements showing charges, the registered mail receipt and tracking number, and any delivery confirmation you obtain. If the provider issues a written acknowledgment or confirmation after receiving your notice, retain that as well. These materials become important if you need to escalate the issue to a regulator, seek a charge dispute, or pursue other remedies.
Dealing with billing disputes
If an unwanted renewal occurs despite your timely registered mail cancellation, you may dispute the charge with your payment provider. Provide the registered mail evidence and a clear chronology of actions taken. Financial institutions and card networks have established procedures for disputed charges and sometimes reverse charges where the merchant does not meet its obligations. State consumer protection agencies and the Federal Trade Commission also handle complaints related to unfair practices around automatic renewals; documented evidence strengthens your case when filing a complaint.
Customer experience synthesis and direct quotes
Real-user commentary offers valuable perspective. One forum post urged others: “don’t forget to cancel your PokerGO subscriptions,” reflecting the common pattern of event-driven signups followed by immediate cancellation. Another reviewer called the service “a waste of money” when stream quality disappointed, which underscores why some consumers cancel quickly. Multiple posts mention confusion around renewal timing and access continuation after cancellation, again highlighting the value of an independent cancellation record.
When postal mail could be challenged
Postal delivery can sometimes be delayed or misrouted. Registered mail reduces but does not eliminate such risks. If you suspect the company did not receive your registered notice, use the postal service’s tracking and return-receipt documentation to verify delivery. If the company claims nonreceipt despite proof of delivery, escalate with consumer protection channels and keep all documentary evidence of both your registered mail and any subsequent communications or actions taken.
Additional legal tips
Document dates and avoid ambiguous language. State clearly that you are terminating the subscription effective immediately or on a stated date, reference the account identifier, and note the next billed period. Avoid emotional language; the clearer and more factual your notice, the easier it is to enforce. If you receive a charge after sending timely registered notice, prepare a concise timeline for your dispute that includes the registered mail posting and delivery records.
What not to do
Avoid relying on unverifiable methods that do not create a dated independent record in your name. Rely on documented, trackable processes that create admissible evidence if needed. Also avoid late-notice attempts close to renewal dates without a delivery buffer. Late notice increases the risk of an overlapping charge and complicates dispute resolution.
What to do after cancelling PokerGO
After you have sent your registered postal cancellation to3993 Howard Hughes Parkway, Suite 450, Las Vegas, NV 89169and have delivery confirmation, monitor your payment statements for any unexpected renewal charges. Keep all postal receipts and delivery confirmations in a safe place. If a renewal charge appears, prepare to escalate with the documented timeline and the registered mail evidence. You may file a complaint with your state consumer protection office or the appropriate federal authority if a dispute is not resolved. Keep records of every step and, if necessary, consider involving your payment provider to dispute the charge.
As a practical follow-up, check whether you are enrolled in any promotional or marketplace-linked subscriptions that may renew outside of the primary account; keep track of multiple billing sources. Persist with the documented process and insist on written confirmation if the company provides any follow-up acknowledgments. That documentation is central to preserving your rights and enforcing the cancellation you sought.
Above all, use registered postal mail as your primary cancellation tool for strong, verifiable evidence that you acted to end your subscription. That approach protects your rights and simplifies any challenge to unwanted renewals.