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Cancel IQ OPTION
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I hereby notify you of my decision to terminate the contract relating to the Iq Option service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iq Option: Easy Method
What is Iq Option
Overview
IQ Option is an online trading platform that offers trading in forex, stocks, cryptocurrencies and other instruments through a customizable web and mobile interface.
The platform provides demo accounts and retail trading features rather than a standard subscription product; users open accounts and fund them to trade.
Service model
IQ Option operates account-based trading with deposits, withdrawals and trading fees rather than monthly subscription plans in South Africa.
Because regulation and consumer protections vary by country, how the service is treated can differ from regulated South African brokers.
How to cancel Iq Option
General steps to close or deactivate an account
- Log in to your IQ Option account and look for account settings, profile or security options to request account closure.
- If no close button is visible, open a support ticket or use the platform’s in-app chat requesting account deactivation and confirm the required steps.
- Withdraw any remaining balance before submitting a closure request, following the platform’s withdrawal process.
Other cancellation actions to take
- Remove saved payment methods from your account and revoke any linked cards or e-wallet permissions with your bank or provider.
- If you subscribed through a third party (App Store / Google Play), check those accounts for recurring payments and cancel through the store if applicable.
- Keep copies of messages and confirmation IDs from support as proof of your cancellation request and any interactions.
What happens when you cancel
Access and trading
After an account closure request, access to trading and platform features is typically removed or restricted while withdrawals and verification continue.
Open positions may need to be closed before closure; verify with support whether manual closure is required.
Data and communications
The platform may retain account and transaction records for regulatory or internal reasons even after closure.
Request confirmation of data handling and deletion timelines from IQ Option support if you need records removed or exported.
Will I get a refund?
Official policy status
No confirmed, publicly located policy for a 14‑day refund right or a blanket “no refunds” rule specific to IQ Option web/app subscriptions in South Africa was found.
Because a standard subscription plan is not listed, refund entitlements are not documented in an accessible official page for South Africa.
Practical options and exceptions
- Refunds for deposited funds are typically processed via the original payment method but may be subject to verification and fees.
- If you believe a charge is incorrect or fraudulent, contact your payment provider or bank promptly to request a chargeback or investigation.
- Document all communications with IQ Option and your bank; this improves chances of recovery if disputes arise.
Iq Option plans and pricing
Pricing summary
IQ Option does not publish distinct monthly or annual subscription plans for South Africa. The platform uses account-based fees and transaction charges instead.
The table below lists commonly reported ZAR-denominated items and fees that have been noted for the region.
| Item | 期間 | Amount (ZAR) | Notes |
|---|---|---|---|
| Minimum deposit | N/A | R150 (commonly reported; some sources cite R170) | Initial funding amount to start trading |
| Inactivity fee | Monthly | ≈ €10 (equivalent in ZAR) | Applied after 90 days of no activity |
| Withdrawal fee | Per withdrawal | 2% up to a maximum of R450 | Varies by payment method |
| Subscription plans | N/A | Contact for pricing | No distinct monthly/annual plans publicly listed in ZAR |
Your consumer rights in South Africa
Regulatory context
IQ Option is not regulated by South Africa’s Financial Sector Conduct Authority (FSCA), and binary options trading is subject to local regulation.
The absence of FSCA oversight may reduce the protections available to South African users compared with locally licensed providers.
Practical consumer remedies
- File complaints with your payment provider or bank if you suspect unauthorized charges or processing errors.
- Consider reporting concerns to South African authorities and consumer bodies; retain evidence of all transactions and communications.
- Note the FSCA has publicly warned caution regarding IQ Option LLC activity; see the linked public post below for context.
Customer experiences
Positive feedback
Some users praise IQ Option’s user-friendly interface, demo accounts and smooth mobile app experience.
Those positives are commonly cited in independent review posts and user reviews.
Negative feedback
- Recurring complaints include slow or blocked withdrawals and unresponsive customer support.
- Users report account restrictions or perceived bans after raising disputes and unexplained cancellation of withdrawal requests.
See user review collections for examples and community feedback.
Selected user reviews on Trustpilot
Documentation checklist
Before you cancel
- Proof of identity (ID or passport) used for KYC verification.
- Proof of address (utility bill or bank statement) dated within the required timeframe.
- Screenshots or copies of withdrawal requests, transaction IDs and any support correspondence.
If you need to dispute transactions
- Bank statements showing disputed transactions and timestamps.
- Records of deposit methods and card/e‑wallet details (mask sensitive numbers when sharing).
- Any email or chat transcripts confirming account closure or refund promises.
Common mistakes
Assuming a subscription exists
Many users look for a subscription cancel button; IQ Option does not offer standard monthly/annual subscriptions in South Africa.
Expect to manage an account rather than cancel a recurring subscription product.
Not withdrawing funds before closure
Failing to withdraw balances before requesting account closure can complicate access to funds if the account is locked.
Always complete withdrawals and save confirmation IDs prior to finalizing an account closure request.
Comparative recap
At-a-glance comparison
The table below compares key practical points between IQ Option and a typical regulated South African broker.
| Feature | 期間 | IQ Option | Typical regulated SA broker |
|---|---|---|---|
| Regulation | N/A | Not regulated by the FSCA (reported) | Licensed and supervised by the FSCA |
| Subscription plans | N/A | No distinct monthly/annual plans publicly listed | Usually account-based fees; may offer premium services |
| Client protections | N/A | Limited FSCA protection for South African users | Investor protections and complaint processes under local law |
After cancelling
Follow-up actions
Keep copies of all confirmation messages and withdrawal receipts after cancellation for at least 6 - 12 months.
If you experience unresolved issues, escalate to your payment provider and consider formal complaints with consumer agencies.
Where to read user reports and warnings
For user reviews and examples of complaints, consult independent review pages.
For regulatory cautionary posts regarding IQ Option activity in South Africa, see the FSCA-related public warning post.
Public warning post on LinkedIn
Address
Registered location
First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, Saint Vincent and the Grenadines
Contact reminders
Use the platform’s official in‑app support or the email addresses provided in your account area for closure requests.
Keep copies of all messages and any confirmation numbers when you contact support.