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Cancel CURRENT
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Current service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Current: Easy Method
What is Current
Overview
Current is a subscription-based banking and financial services product that offers features such as early direct deposit, debit accounts, and optional subscription tiers (for example, Current Max).
The service is managed primarily through the mobile app and website, with some subscriptions tied to app-store billing on iOS and Android.
Key features
Features commonly cited by users include early direct deposit access, credit-building tools, and overdraft protections when available on certain plans.
Subscription tiers add extra benefits but are governed by specific subscription agreements and app-store terms.
How to cancel Current
Canceling an in-app subscription (Current Max)
- Open the Current app and go to the Current Max section.
- Open the menu and select "Cancel Your Subscription" to begin cancellation.
- You will keep benefits until the end of the current billing cycle; there are no pro‑rata refunds after cancellation.
App-store and other subscriptions
- If your subscription was purchased through the App Store (iOS) or Google Play, cancel it through that store’s subscription management - not in the Current app.
- Uninstalling the app does NOT cancel any active subscriptions; you must follow the in-app or store-specific cancellation steps above.
What happens when you cancel
Access and benefits
After you cancel a paid subscription like Current Max, you retain the paid benefits until the end of the billing period you already paid for.
No immediate access removal typically occurs; changes take effect when the current billing cycle ends.
Account data and renewal
Your account and associated data remain with Current unless you request account closure through the app or support channels.
Automatic renewal stops after cancellation, so you will not be billed again at the next cycle for that subscription.
Will I get a refund?
General refund policy
Subscription payments already processed are non‑refundable and non‑transferable, even after cancellation.
There is no pro‑rata refund for unused portion of a billing period once payment has been processed.
Exceptions and special cases
- If your banking account was closed due to suspected fraud, Current may return funds by check and this process can take up to about 21 days.
- For unauthorized charges, contact Current support immediately through the app or official channels to start an investigation.
Current plans and pricing
Pricing overview
No definitive public pricing table was available in the verified sources for South Africa-specific pricing at the time of this guide.
Please contact Current directly via the app or official site for up-to-date regional pricing and plan details.
How to get pricing
Check the Current app for plan options and local pricing, or review the subscription agreement for terms that apply to your plan.
For subscription terms see Current’s official subscription agreement linked below.
| Plan | Price | Notes |
|---|---|---|
| Current Max (example) | Contact for pricing | Cancel in-app; no pro‑rata refunds |
| Other subscription tiers | Contact for pricing | Store-billed plans must be cancelled in the store |
Your consumer rights in South Africa
Cooling-off and refunds
There is no statutory 14‑day cooling‑off right for subscription features such as Current Max in the context noted; processed subscription fees are non‑refundable.
This differs from some consumer purchases that may be covered under South African consumer protection regimes.
Unauthorized charges and escalation
- If you suspect unauthorized charges, contact Current support immediately via the app and document the transactions.
- If funds are held due to an account freeze or closure, escalate in‑app and keep records; consider legal avenues if delays are excessive.
Customer experiences
Positive feedback
Users often praise early direct deposit, credit-building tools, overdraft protection where available, and overall ease of use.
These benefits are commonly highlighted in user reviews and testimonials.
Negative feedback
Some users report that paycheck advance amounts can vary unpredictably or be lower than expected each month.
There are reports of account closures for suspected fraud and difficulty cancelling or reaching support in some cases.
Documentation checklist
What to have before cancelling
- Active access to the Current app and the account used to purchase the subscription.
- Details of the subscription (plan name, billing date) and proof of payment if available.
If you need to escalate
- Screenshots of billing statements or subscription screens showing the plan and billing cycle.
- Copies of in‑app correspondence with support and dates/times of any calls or messages.
Common mistakes
Uninstalling the app
Do not assume uninstalling the app cancels the subscription; subscriptions remain active until cancelled through the app or app store.
Uninstalling can make it harder to access the in‑app cancellation option or support chat history.
Canceling in the wrong place
Attempting to cancel an App Store or Google Play billed subscription inside the Current app won’t stop store billing; always cancel in the store for those purchases.
Not checking the billing cycle can lead to unexpected charges if you cancel after the renewal date.
Comparative recap
Quick comparison
The table below summarizes how Current handles cancellation, refunds, and where to cancel depending on purchase method.
Use it as a quick reference when deciding how and where to cancel.
| Subscription aspect | In‑app purchase | App Store / Google Play |
|---|---|---|
| Where to cancel | Current app (Current Max → menu → "Cancel Your Subscription") | Cancel via App Store / Google Play subscription settings |
| Refunds | No refunds; no pro‑rata refunds after processed payment | Subject to store policies; Current-stated policy: processed payments are non‑refundable |
| Retention of benefits | Benefits remain until end of paid billing cycle | Benefits may vary by store policy; check store and app details |
After cancelling
What to expect next
After cancellation you will retain paid benefits until the end of the billing period and will not be billed again for that subscription.
Monitor your bank or card statement to confirm that no further charges occur.
Where to get help
- Review Current’s official subscription agreement: Current Max subscription agreement.
- For community feedback and reviews, see user reviews: Current on Trustpilot.
Address
Physical address availability
No public physical cancellation address was identified for the Current subscription service in the verified sources used for this guide.
Subscriptions and account support are managed primarily in‑app or via official online channels.
How to contact support
- Use in‑app support to manage cancellations, request account actions, or report unauthorized charges.
- Keep screenshots and records of all communications in case you need to escalate or seek external remedies.