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Linode

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Linode Cancel Subscription | Postclic
Linode
249 Arch Street
19106 Philadelphia United States
support@linode.com
Cancellation of Linode contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Linode service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Linode
249 Arch Street
19106 Philadelphia , United States
support@linode.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Linode: Easy Method

What is Linode

Overview

Linode is a cloud hosting provider that offers scalable virtual private servers (VPS) for developers and businesses.

It provides tools for deployment, management and monitoring of applications through a web-based Cloud Manager.

Typical use cases

Customers use Linode for web hosting, application environments, testing, and small-to-medium production workloads.

Linode is sold and billed in US dollars and is managed primarily via its Cloud Manager web interface.

How to cancel Linode

Cancel via Cloud Manager (recommended)

  • Log into the Linode Cloud Manager.
  • Open the Account or Settings page and click "Close Account" or "Cancel this Account".
  • Confirm the closure by entering your username and any requested comments.

App store / mobile note

  • There is no documented cancellation flow through the App Store or Google Play for Linode subscriptions.
  • Manage and cancel Linode services through the web only; mobile store subscription controls do not apply.

For the Cloud Manager cancellation steps see the official community instructions: Linode community: How do I cancel and close our account?

What happens when you cancel

Account and service status

When you confirm account closure, your account and associated services are deactivated and scheduled for termination.

Active Linodes, backups and other resources will no longer be accessible after deactivation.

Billing and final charges

Any uninvoiced balance at cancellation may be charged to the original payment method.

Any positive account credit is typically applied pro rata against usage before closure.

Will I get a refund?

Refund within 7 days

If you cancel within 7 days of sign-up you are generally eligible for a full refund of your initial deposit with no processing fee.

This policy applies to initial sign-ups and is described in available consumer guidance sources.

Refund after 7 days and exceptions

  • Refunds after the first 7 days are discretionary and handled case-by-case by support.
  • Discretionary refunds may involve a processing fee (commonly referenced as $5) and pro rata calculations.
  • Refunds are returned only to the original payment method even if that card has since expired or been replaced.

For a summary of refund scenarios see a consumer write-up: PostClic: Cancel Linode

Linode plans and pricing

Pricing availability

Linode publishes pricing in US dollars on its official site; no authoritative current pricing in South African rand (ZAR) could be located.

If you need ZAR figures, convert the USD charge using the exchange rate at billing time or contact sales for guidance.

Contact for exact pricing

Because official ZAR prices are not published, contact Linode sales or check the Cloud Manager for billed amounts in USD.

Below is a contact-oriented pricing table.

Plan 期間 (period) Price
Linode VPS (example) Monthly Contact for pricing
Managed services / Add-ons Monthly Contact for pricing

Your consumer rights in South Africa

Statutory context

There is no indication Linode provides a 14-day automatic cooling-off period under South African law in its public policies.

Refunds and cancellation handling appear governed by Linode’s own policies rather than an explicit statutory right posted by Linode.

Practical implications

  • Do not assume an automatic 14-day refund entitlement from Linode when cancelling from South Africa.
  • Submit cancellation and refund requests promptly and keep records of communications for any dispute.

Customer experiences

Positive feedback

  • Users praise Linode for low pricing, reliability and ease of use in South African review sites.
  • Reviews note good performance, intuitive dashboards and helpful introductory credits for new users.

See community review summaries: GetApp South Africa: Linode and Capterra South Africa: Linode.

Negative feedback

  • Some users report account access problems, claimed fraudulent signups and slow or no support response.
  • Complaints include billing issues and concerns about downtime or continued charges after service changes.

Documentation checklist

Before you cancel

  • Record open tickets, invoices and the list of active Linodes and backups.
  • Export or backup any data you need; cancellation removes access to resources.

What to submit with a refund request

  • Account username and email, date of account creation, and reason for cancellation.
  • Copies of invoices, payment method used and any support ticket references.

Common mistakes

Assuming mobile-store cancellation applies

People sometimes expect App Store or Google Play subscription controls to cancel Linode services.

Linode subscriptions are managed via the web Cloud Manager; mobile store cancellations do not apply.

Waiting to back up data

Another common mistake is delaying data backup until after requesting closure, which risks permanent loss.

Always export important data before confirming account closure or deletion.

Comparative recap

Quick comparison

The table below provides a simple, practical comparison to help recap Linode’s cancellation and pricing visibility.

Use it as a quick reference when deciding how to proceed with cancellation.

Provider 期間 (period) Cancellation method Refund availability
Linode Monthly Cloud Manager (web) Full refund within 7 days; discretionary after
Typical cloud VPS (generic) Monthly Varies (web or support) Varies by provider and region

After cancelling

Confirmations and records

Keep confirmation emails and screenshots of the cancellation screen and any support replies.

Check your billing statements to confirm no unexpected charges post-cancellation.

Helpful links

Address

Corporate address

Linode LLC, 249 Arch Street, Philadelphia, Pennsylvania 19106, United States.

Use the Cloud Manager and support channels for account actions; there is no local South Africa support address listed.

Similar cancellation services

FAQ

To cancel your Linode subscription, log into the Linode Cloud Manager, navigate to the Account or Settings page, click 'Close Account' or 'Cancel this Account', and confirm the closure by entering your username and any requested comments. You can also send a written cancellation request via email or registered postal mail.

If you cancel within 7 days of signing up, you are generally eligible for a full refund of your initial deposit with no processing fee. For cancellations after 7 days, refunds are discretionary and may involve a processing fee.

Upon cancellation, your account and associated services will be deactivated and scheduled for termination. Active Linodes, backups, and other resources will no longer be accessible after deactivation.

Yes, any uninvoiced balance at the time of cancellation may be charged to your original payment method. Additionally, any positive account credit will typically be applied pro rata against usage before closure.

No, there is no documented cancellation flow through the App Store or Google Play for Linode subscriptions. You must manage and cancel your Linode services through the web interface only.