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Cancel AFROINTRODUCTIONS
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I hereby notify you of my decision to terminate the contract relating to the Afrointroductions service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Afrointroductions: Easy Method
What is AfroIntroductions
Overview
AfroIntroductions is an online dating service operated by Cupid Media that connects African singles worldwide. It offers profile creation, messaging and paid subscription features to access premium tools.
Who uses it
The platform is used by people seeking relationships across Africa and internationally, with both free and paid membership tiers. Paid members access additional visibility and messaging features.
How to cancel AfroIntroductions
Cancel via the website (recommended)
- Log in to your AfroIntroductions account on the website.
- Go to Settings → Billing → select the active subscription.
- Choose Cancel to stop future billing for that subscription.
App Store / Google Play subscriptions
- No separate cancellation process is documented for the app stores in the provider's notes.
- Users are advised to cancel through the AfroIntroductions website billing settings rather than expecting an in-app or store-side process.
What happens when you cancel
Access and renewal
Cancelling stops future billing for the subscription; it is intended to prevent the next renewal charge. Keep an eye on confirmation notices after cancellation.
In many cases, you will retain premium access until the current paid period ends; check your account for exact expiry dates.
Account data and profile
Cancellation typically does not delete your profile or personal information automatically unless you choose to remove it through account settings.
If you want data removed, follow the account deletion options in your profile or contact customer care and keep records of that request.
Will I get a refund?
General refund policy
- General rule: no pro‑rata or partial refunds if you have used any part of the paid billing period.
- No partial refund is presented for unused time if the service was used during the billing cycle (unless local law requires otherwise).
Exceptions and special rights
- EU residents: may have a 14‑day right to withdraw if the service has not been used; a refund may apply in that case.
- Certain US state residents (AZ, CA, CT, IL, IA, MN, NY, NC, OH, WI): may cancel without penalty within 3 business days of entering into the subscription.
- UK consumers: rights under Consumer Contracts Regulations may allow cancellation within 14 days if the service has not started.
Example: a user in Northern Cape (South Africa) reported being wrongly charged despite cancelling and later received a full refund after contacting customer care.
AfroIntroductions plans and pricing
Pricing snapshot (South Africa App Store)
Prices below reflect South African App Store listings as retrieved in early 2026. Exact prices and offers may change; check your purchase screen before buying.
Plan list
| Plan | Price (ZAR) | Period | Notes |
|---|---|---|---|
| Gold Membership (1 week) | R399.99 | Weekly | App Store listed Gold Membership |
| Platinum Membership (1 week) | R399.99 | Weekly | App Store listed Platinum Membership |
| Gold Membership (1 month) | R299.99 | Monthly | App Store listed Gold Membership |
| Platinum Membership (1 month) | R399.99 | Monthly | App Store listed Platinum Membership |
| Gold Membership (3 months) | R599.99 | 3 Months | App Store listed Gold Membership |
| Platinum Membership (3 months) | R799.99 | 3 Months | App Store listed Platinum Membership |
| Gold Membership (12 months) | R2,999.99 | 12 Months | App Store listed Gold Membership |
| Platinum Membership (12 months) | R3,499.99 | 12 Months | App Store listed Platinum Membership |
Your consumer rights in South Africa
Provider policy vs local law
AfroIntroductions does not specify South African statutory cooling‑off or refund rights in its policy copy provided to users.
The provider notes its policy applies unless local law provides otherwise; South African law may override contract terms in some cases.
What you should do
- Consult South African consumer protection law (for example, the Consumer Protection Act) for statutory rights and remedies.
- Retain records of payments, cancellation attempts and any communications if you need to pursue dispute resolution or a chargeback.
Customer experiences
Positive feedback
- Some users report high response rates and good connections when using the website version.
- Examples include reports of strong response and technical reliability over months of use.
Negative feedback
- Many users report fake profiles, scammers and safety concerns; exercise caution when interacting on the platform.
- Frequent complaints include difficulty cancelling, repeated billing and slow or unresponsive customer service, though some users did receive refunds after escalation.
Documentation checklist
What to keep
- Account username, email and subscription plan details (plan name and purchase date).
- Payment records: transaction IDs, card or bank statement entries showing the charge.
- Screenshots of billing settings, cancellation confirmation pages and any error messages.
Communications
- Copies of emails, support tickets and chat transcripts with timestamps.
- Notes of any phone calls including date, time and name of the agent (if provided).
Common mistakes
Assuming App Store or Google Play handled cancellation
Some users assume subscribing via an app means the app store will handle cancellations; AfroIntroductions notes there is no separate documented app‑store cancellation process.
Always verify cancellation in the AfroIntroductions website billing settings, not only in the app store interface.
Not keeping proof
Failing to keep confirmation emails, screenshots or payment evidence makes disputes harder to resolve.
Keep clear records and check statements after cancelling to confirm no further charges occur.
Comparative recap
At a glance
The table below summarizes key points about cancellation, refunds and pricing for quick reference.
Quick actions
| Feature | AfroIntroductions | What you should do |
|---|---|---|
| Cancel method | Website: Settings → Billing → Cancel | Cancel via the website billing settings and save confirmation |
| App Store / Google Play | No separate documented app‑store cancellation process | Verify cancellation on AfroIntroductions website after unsubscribing |
| Refund policy | No pro‑rata refunds if service used; exceptions for some jurisdictions | Check local rights and keep documentation if you seek a refund |
| Pricing example | Gold/Platinum weekly from R399.99; monthly from R299.99 - R399.99 | Confirm current App Store prices before purchase |
After cancelling
Immediate checks
- Look for a cancellation confirmation message or email and save it.
- Monitor your bank or card statements for any unexpected charges after the cancellation date.
If you are charged after cancelling
- Contact AfroIntroductions customer care via your account support options and attach proof of cancellation.
- If unresolved, contact your bank or card issuer to request a chargeback and keep all supporting documents.
Address
Corporate office
Cupid Media Pty Ltd
Level 5, 2502/5 Lawson Street, Southport QLD 4215, Australia
Notes about correspondence
This corporate address is used for provider correspondence; for billing or dispute notices, follow the support/contact options in your account and retain copies of all communications.