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Cancel BADOO
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I hereby notify you of my decision to terminate the contract relating to the Badoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Badoo: Easy Method
What is Badoo
Overview
Badoo is a social and dating service that lets users create profiles, view photos, chat and meet people nearby or globally.
It offers free features and paid premium options that add visibility, messaging priority and other perks.
How people use it
Users typically browse profiles, use likes or boosts, and message potential matches through the app or website.
Subscriptions and credits are available on iOS, Android and via the web for added functionality.
How to cancel Badoo
Cancel on App Store (iOS)
- Open Settings → tap your name → Subscriptions → select Badoo → Cancel Subscription.
- Important: Deleting the app does not cancel the subscription. You must cancel through Apple subscriptions.
Cancel on Google Play (Android) and Web
- Open Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → select Badoo → Cancel Subscription. Uninstalling the app doesn’t cancel billing.
- For web payments (card or PayPal): Log in at badoo.com → click your profile picture → Settings → Payment Settings → Cancel Subscription. If the option isn’t visible, contact Badoo support via the app or website.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals. Your current paid period typically stays active until it expires.
You will retain any premium access for the remainder of the paid term unless otherwise stated by the platform.
Account and data
Cancelling a subscription does not delete your Badoo account or profile data automatically.
If you want your account removed, use Badoo’s account deletion option in settings or contact support separately.
Will I get a refund?
Refunds via platforms
Apple (iOS): Refunds must be requested through Apple at reportaproblem.apple.com. Apple manages payment and refund decisions.
Google Play (Android): Refund requests go through Google Play via the in-app subscription details; Google manages refund decisions.
Refunds via Badoo (web payments)
- For card or PayPal payments made directly to Badoo, contact Badoo support (help/feedback) to request a refund.
- Badoo may consider refunds for unused service typically within about 14 days, but refunds are not guaranteed and are discretionary.
Badoo plans and pricing
Pricing summary
The table below shows available premium plans and common credit packs in South African rand (ZAR).
Prices may vary by platform and over time; treat this as a snapshot based on available information.
Notes on prices
App Store prices are set by Apple and billed through your Apple ID. Google Play prices are billed through Google Play.
Web payments appear as charges from Badoo or processing partners; check your payment receipt for exact amounts.
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Badoo Premium (1 day) | R39.99 | Daily | Full Premium access |
| Badoo Premium (7 days) | R59.99 | Weekly | Full Premium access |
| Badoo Premium (~1 month) | R199.99 | Monthly | Full Premium access |
| Badoo Premium (1 week - review) | R65.00 | Weekly | Premium Membership (review source) |
| Badoo Premium (1 month - review) | R200.00 | Monthly | Premium Membership (review source) |
| Badoo Premium (3 months - review) | R500.00 | Quarterly | Premium Membership (review source) |
| Badoo Premium (Forever - review) | R900.00 | Lifetime | Lifetime Premium Membership (review source) |
| 100 Badoo Credits | R35.00 | One-off | Credits to boost profile, messaging priority (review) |
| 550 Badoo Credits | R150.00 | One-off | Credits to boost profile, messaging priority (review) |
| 1 250 Badoo Credits | R300.00 | One-off | Credits to boost profile, messaging priority (review) |
| 2 750 Badoo Credits | R550.00 | One-off | Credits to boost profile, messaging priority (review) |
Your consumer rights in South Africa
Cooling-off and refunds
Under the South African Consumer Protection Act (CPA), consumers may have rights related to cooling-off for advance payments in some circumstances.
Digital services and in-app subscriptions may not automatically qualify for the 7-day cooling-off period unless specifically covered by the CPA or the seller’s terms.
Practical steps and evidence
- Keep receipts, payment records and timestamps for any disputed charges.
- If platform rules (Apple/Google) govern the sale, you must use their refund channels before escalating under the CPA.
Escalation
If you believe your statutory rights under the CPA were breached, gather evidence and consider contacting the National Consumer Commission or seeking local consumer advice.
Reference CPA sections on advance bookings and digital content when disputing charges.
Customer experiences
Positive feedback
Some users report successful matches, positive connections and that basic features can be effective for meeting people without payment.
Other users mention improved app experiences in certain regions and value from limited premium use.
Negative feedback
Common complaints include fake profiles, spam messages, bots and inappropriate content appearing on the service.
Users also report difficulty sending messages without paying, perceived pressure to buy premium features, billing disputes and mixed customer support outcomes.
Documentation checklist
What to collect before contacting support
- Purchase receipt or bank/Play/App Store statement showing the charge.
- Screenshot of the subscription in your account settings or app.
- Username or email tied to the Badoo account and date of purchase/renewal.
Additional helpful items
- Any support reference numbers from previous contacts.
- Clear description of the desired outcome (cancel only, refund, account deletion).
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the Badoo app cancels the subscription. It does not; billing continues until you cancel through the store or Badoo payment settings.
Always cancel via Apple subscriptions, Google Play subscriptions, or Badoo’s web Payment Settings depending on how you were billed.
Expecting automatic refunds or immediate reversals
Assuming a refund will be automatic after cancellation is risky. Refunds depend on Apple/Google policies or Badoo’s discretionary refund window for direct payments.
Start refund requests promptly and keep evidence; delays reduce the chance of a successful claim.
Comparative recap
Quick actions by platform
The table below summarizes where to manage subscriptions and refunds for each platform.
Use the appropriate platform channel for fastest resolution.
| Action | iOS (App Store) | Android (Google Play) | Web (card or PayPal) | 期間 |
|---|---|---|---|---|
| Cancel subscription | Apple Subscriptions in Settings | Google Play Subscriptions in Play Store | Login at badoo.com → Settings → Payment Settings | Immediate / varies |
| Request refund | Report via Apple refund process | Request via Google Play refund process | Contact Badoo support (help/feedback); discretionary ~14 days | Varies |
| Account deletion | Use Badoo account settings or contact support | Use Badoo account settings or contact support | Use Badoo account settings or contact support | Varies |
After cancelling
Check your subscription status
Verify that the subscription shows as cancelled in Apple, Google Play, or Badoo Payment Settings.
Keep a screenshot or confirmation message for your records.
Follow-up steps
- Monitor your bank or card statement for final billing entries.
- If you need a refund or further help, contact the platform (Apple/Google) or Badoo support with the documentation checklist ready.
Address
Corporate contact address
Badoo Trading Limited, The Broadgate Tower, Third Floor, 20 Primrose Street, London, EC2A 2RS, United Kingdom.
Support note
For subscription management and payment support use the platform (Apple/Google) where you were billed or the Badoo account settings and support channels in the app or on the website.