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Cancel BE2
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Be2 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Be2: Easy Method
What is Be2
Overview
Be2 is an online dating service that focuses on long-term relationships and compatibility matching based on a personality questionnaire.
The platform operates on a subscription model and matches users using compatibility algorithms and profile data.
How it works
Users complete a detailed personality test, create a profile, and receive matches suggested by the service.
Paid subscriptions unlock messaging and other premium features; free accounts have limited functionality.
How to cancel Be2
Cancelling via website or contact form
- Log in to your Be2 account and look for account or subscription settings to find cancellation options.
- If no immediate “cancel” button is visible, use the site contact form or the support email to request cancellation and keep a copy.
- Save the confirmation message or take a screenshot of any cancellation acknowledgement you receive.
Cancelling via app stores and payment providers
- If you paid via Google Play or the Apple App Store, manage or cancel the subscription through your Google or Apple account.
- Be aware that be2 has indicated that refunds for Play Store payments are handled by Google; follow Google/Apple procedures for refunds.
What happens when you cancel
Access to the service
Cancellation typically stops future renewals but may not immediately delete your account or profile data.
Access to premium features may remain until the end of the paid period depending on how the subscription was set up.
Renewals and charges
Users report cases where charges continued after cancellation, so monitor your card or payment method for unexpected renewals.
If payments continue, gather evidence (screenshots, bank statements, cancellation confirmations) before contacting support or your bank.
Will I get a refund?
Refund policy and typical outcomes
Publicly available information on a standard refund policy is limited; many users report refunds are subject to contract terms and often denied.
There is no clear, publicly referenced 14-day cooling-off mention on be2 materials according to participant reports.
Exceptions and how to improve your chances
- Some users received refunds after contacting support directly and providing clear proof of immediate cancellation or erroneous charges.
- Prepare documentation (dates, screenshots, transaction IDs) and request escalation if an initial refund request is denied.
Be2 plans and pricing
Pricing availability
There is no definitive, consistent publicly listed pricing found in the verified sources used for this guide.
For current rates, contact be2 support or check the account subscription area in your profile.
Contact for up-to-date pricing
The table below reflects that pricing must be confirmed directly with be2 or via the app stores where applicable.
| Plan | 期間 | Price (ZAR) |
|---|---|---|
| Standard | 月額 / 年間 | Contact for pricing |
| Premium | 月額 / 年間 | Contact for pricing |
| Trial / Intro | 月額 | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and distance selling
South African consumer law commonly provides a cooling-off concept for distance agreements; however, implementation and interpretation can vary by contract and provider.
Verified reports indicate be2 does not clearly reference a standard 14-day cooling-off period in its public materials.
Enforcement and next steps
- If you believe terms were misleading or refunds refused improperly, collect evidence and contact be2 support first.
- If unresolved, you can escalate to your bank (chargeback) or seek advice from a consumer protection body in South Africa.
Customer experiences
Positive reports
Some users report smooth, satisfactory experiences and effective matching on their first use of be2.
These accounts show the service can work well for individuals seeking a traditional compatibility approach.
Negative reports and common themes
Many reviews describe cancellation as difficult, unclear or requiring email/contact form requests rather than an immediate button.
There are multiple reports of payments continuing after cancellation and mixed outcomes on refund requests; see user reports on Trustpilot for examples: be2 reviews on Trustpilot.
Documentation checklist
Essential items to collect
- Account username/email and subscription start date.
- Screenshots of subscription pages, cancellation requests, and any confirmation messages.
- Bank or card statements showing payments and transaction IDs.
Optional but useful items
- Copies of communications with be2 support, including dates and names if provided.
- Records of app-store receipts if you subscribed through Google Play or the Apple App Store.
Common mistakes
Assuming a single-step cancellation
Many users expect a visible “cancel” button and do not check support channels if none is present; this can delay cancellation and lead to extra charges.
Always follow up with a direct support message and save confirmation to avoid disputes.
Not checking the payment source
Canceling the account on the website does not always cancel a subscription billed through Google Play or Apple; check the platform where you were billed.
If you paid through a card, notify your bank if unwanted charges continue after cancellation and dispute transactions if necessary.
Comparative recap
Quick comparison points
This table summarizes cancellation clarity, refund likelihood, and where to check billing for be2 versus typical dating services.
Use it to decide whether to escalate issues to payment providers or consumer bodies.
| Service | 期間 | Cancellation clarity | Refund likelihood |
|---|---|---|---|
| be2 | 月額 / 年間 | Often reported as difficult or unclear | Variable; often denied without documentation |
| Typical app-store billed service | 月額 / 年間 | Usually clear via Google/Apple subscription settings | Refunds handled by Google/Apple for store payments |
| Other web-based dating sites | 月額 / 年間 | Varies; some provide clear in-account cancellation | Varies by company policy and evidence provided |
After cancelling
Monitor payments and follow up
- Check your bank/card for any unexpected renewals for at least two billing cycles after cancellation.
- If charged after cancellation, contact be2 support with documentation and request a written response.
Escalation options
- If app-store billing was used, raise the refund or dispute through Google Play or Apple App Store.
- Consider a chargeback through your bank if payments continue and the provider does not resolve the issue.
- Read user reports for context: be2 reviews on Trustpilot.
Address
Registered corporate address
be2 S.à.r.l.
291, route d'Arlon, L‑1150 Luxembourg, Luxembourg
Use for written notices
If you need to send a formal termination or dispute letter, use the registered address above and keep proof of delivery.
Also keep copies of any email or in-site contact form submissions as part of your documentation package.