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Cancel BENAUGHTY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Benaughty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Benaughty: Easy Method
What is Benaughty
Quick description
Benaughty is an online dating platform focused on casual encounters and hookups. It offers free accounts with paid subscription features for messaging and visibility.
How the service works
Users create profiles, browse members and use chat tools; premium features require a paid subscription. Billing is recurring unless the subscription is deactivated.
How to cancel Benaughty
Cancel via the website (recommended)
- Log in on the Benaughty website.
- Click your avatar → My Settings → Billing History → Deactivate subscription to cancel repeat billing.
- Confirm deactivation and keep a screenshot or confirmation for your records.
- Reference: Benaughty Help.
Cancel on iOS and Android
- iOS (App Store): Cancel via iTunes/App Store. Go to iOS Settings → Store settings → Manage App Subscriptions → turn recurring billing off. Benaughty support directs iOS users to Apple. See the help page for guidance: Benaughty Help.
- Android (Google Play): The site states Android users should cancel via the website; there are no special Android-only rules listed. Use the Web cancellation flow above.
What happens when you cancel
Access and remaining time
Cancelling recurring billing usually stops future charges but does not always remove access immediately.
You generally retain paid access until the end of the current billing period unless the provider states otherwise.
Account and data
Canceling a subscription does not always delete your account or personal data. Check account settings if you want to remove your profile or data.
Keep copies of billing records and confirmation messages in case of future disputes.
Will I get a refund?
Official refund policy
Benaughty states a no-refund policy for site subscriptions in their Terms of Use and refund policy. This is the default position for most direct subscriptions.
Reference: Benaughty Help.
Exceptions and reported outcomes
- iOS subscriptions: Apple/iTunes handles refunds; Apple policy generally does not offer refunds for subscriptions.
- Some users report that Benaughty support issued refunds in specific cases (for example, trial auto-renewal charges) after contacting support. See user reports: Trustpilot examples.
- If you believe a charge is unauthorised or fraudulent, gather documentation and contact both the service and your payment provider promptly.
Benaughty plans and pricing
Pricing availability
Public detailed pricing was not available in the verified help pages for South Africa at the time of writing.
Contact Benaughty support or check the website while logged in for exact local pricing and promotional offers.
Contact for current rates
| Plan | Price | Notes |
|---|---|---|
| Premium subscription | Contact for pricing | Local pricing varies; check your account or contact support. |
| Trial / Promotions | Contact for pricing | Promotions may apply; always verify before purchase. |
Your consumer rights in South Africa
Key legal protections
Under South African consumer protection laws, digital services must match their descriptions and provide fair value and proper performance.
Consumers have protections against unfair, unreasonable or deceptive contractual terms.
Cooling-off and unauthorised billing
- There is typically a 7-day cooling-off period for online services in South Africa. A blanket "no refund" policy may be inconsistent with this right.
- Unauthorized or deceptive billing practices may breach consumer-protection provisions; you may be able to dispute charges with your bank or lodge a complaint with local authorities.
Customer experiences
Positive reports
A minority of users report the site is "fun and safe" and found costs and billing straightforward.
Some Trustpilot reviewers say support resolved issues quickly and issued refunds in specific cases: Trustpilot.
Negative reports
Many users report problems such as suspected fake profiles, scripted messages and unexpected charges.
Some reviews describe difficulty cancelling or receiving continued charges after cancellation; see detailed reviews: SteveJabba review.
Documentation checklist
Essential items to collect
- Account username/email and subscription confirmation emails.
- Screenshots of billing history, subscription status and any cancellation confirmations.
- Payment receipts, bank or card statements showing charge dates and amounts.
- Copies of any messages or support tickets exchanged with Benaughty.
Use these when disputing charges
- Prepare a clear timeline: sign-up date, trial period, renewal date, cancellation attempts, and dates of charges.
- Provide this pack to your payment provider or consumer protection body when filing a dispute.
Common mistakes
Failing to cancel the right way
Example: Users assume uninstalling the app cancels billing. Deleting the app does not stop recurring charges; you must cancel the subscription as described.
Missing documentation
Example: Users who lack screenshots or timestamps have weaker disputes. Always save confirmation pages, emails and bank statements to support any refund claim.
Comparative recap
At-a-glance comparison
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Website | Avatar → My Settings → Billing History → Deactivate subscription | Low (no-refund policy), possible in exceptional cases | Primary cancellation route; keep confirmation screenshot |
| iOS (App Store) | Cancel in iTunes/App Store subscriptions in iOS Settings | Very low (Apple policy limits refunds) | Apple controls refund requests for App Store subscriptions |
| Android (Google Play) | Cancel via Benaughty website per provider guidance | Low (site policy), possible after support review | Follow web cancellation flow and document everything |
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation or see "deactivated" in Billing History.
- Monitor your bank or card statements for at least one billing cycle to ensure no further charges occur.
Where to get help
- Benaughty help page: https://www.benaughty.co.uk/help.html
- User reports and experiences (for reference): Trustpilot, SteveJabba
Address
Registered operator
Together Network Limited
P.O. Box 146, Trident Chambers, Road Town, Tortola, British Virgin Islands
How to contact formally
If you need to escalate a dispute, include the documentation checklist items and a clear timeline when contacting support or your payment provider.
Consider contacting South African consumer-protection authorities or your bank if a charge is unauthorised or unremedied.