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Buddygays

Cancel BUDDYGAYS

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To cancel Buddygays,
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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Buddygays Cancel | Complete Guide | Postclic
Buddygays
Vincenti Buildings, 28/19, Suite 1485, Strait Street
VLT 1432 Valletta Malta
support@buddygays.com
Cancellation of Buddygays contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Buddygays service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Buddygays
Vincenti Buildings, 28/19, Suite 1485, Strait Street
VLT 1432 Valletta , Malta
support@buddygays.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
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Cancellation Buddygays: Easy Method

What is Buddygays

Service overview

BuddyGays is a dating platform aimed primarily at gay men for meeting friends and partners. It offers profiles, chat features and location-based matching.

Operator and scope

The site is operated by a company registered in Malta and is available internationally. Features and billing practices are described in third-party reviews such as DatingScout.

How to cancel Buddygays

Cancel via profile settings

  • Open the BuddyGays app or website and sign in to your account.
  • Go to your profile or account settings and look for "Subscription" or "Membership".
  • Follow the on-screen option to cancel the subscription and confirm cancellation.

Cancel via customer support

  • If you cannot cancel in settings, contact BuddyGays customer support and request cancellation.
  • Keep a record of the support interaction (time, agent name, confirmation ID) when cancelling by support.

Timing and auto-renewal

  • Subscriptions auto-renew unless you opt out at least 3 days (72 hours) before renewal, per DatingScout.
  • Plan your cancellation early to avoid unexpected charges near renewal time.

What happens when you cancel

Access to paid features

After cancelling, you may retain access to premium features until the end of the paid period. Access termination depends on the plan and provider rules.

Auto-renewal and future billing

Cancellation stops future auto-renewals if done correctly within the required notice window. Confirm that renewal is disabled in your account.

Data and account status

Cancelling a paid subscription does not necessarily delete your account or personal data. Check the app settings if you wish to remove your profile or request data deletion.

Will I get a refund?

Official policy summary

DatingScout notes that full refunds are not usually provided. Any refund is typically prorated based on the time or credits already used.

Reported exceptions and difficulties

  • User reports indicate some members were charged despite cancelling and had difficulty obtaining refunds.
  • Some users had to involve their bank or cancel their card to stop further charges.

Practical steps to request a refund

  • Cancel via official channel and save confirmation screenshots.
  • Contact customer support clearly requesting a refund and record the response.
  • If support does not resolve it, consider a bank chargeback and file a complaint with authorities if necessary.

Buddygays plans and pricing

Available pricing (examples)

No official South African (ZAR) pricing was found. Example USD prices reported are shown below.

Pricing table

Period Price (USD)
1 day $0.99
1 week ~$7.00
1 month $28.80
3 months $48.60

Note on local pricing

The App Store listing for a similarly named app shows ZAR prices, but those do not appear to correspond to BuddyGays. Contact support for official local pricing.

Your consumer rights in South Africa

Cooling-off and distance contracts

Under South African consumer law there is a limited cooling-off right for some direct marketing and distance-signed transactions, generally seven days, not an automatic 14-day right for all online services.

Refund entitlement and limitations

If BuddyGays' own terms do not promise full refunds, statutory protections may be limited. Users often face practical challenges securing refunds despite early cancellations.

Recommended actions under South African law

  • Check the service terms before subscribing and save all purchase evidence.
  • If you cannot resolve a refund, ask your bank for a chargeback and consider lodging a complaint with the National Consumer Commission.

Customer experiences

Positive feedback

Some reviews praise trial availability, 24/7 billing support and free features for completed profiles, as noted by DatingScout.

Older reviews also mention the trial helped test the site and find local matches.

Negative feedback

Trustpilot reviews are recurring patterns of negative, with many users reporting deceptive trial flows, difficulty cancelling, and unexpected charges.

Many users describe poor customer service and in some cases having to cancel cards or involve their bank to stop charges.

Where to read more

Documentation checklist

Essential items to save

  • Subscription confirmation emails and receipts showing dates and amounts.
  • Screenshots of account subscription settings and any cancellation confirmation.
  • Records of messages or emails with customer support, including agent names and timestamps.

Payment evidence

  • Bank/credit card statements showing charges from BuddyGays.
  • Transaction IDs and invoice numbers where available.

Common mistakes

Assuming deletion cancels subscription

Many users uninstall the app thinking the subscription is cancelled. Deleting the app does not stop auto-renewal; you must cancel the subscription in the account or via support.

Waiting until the last moment

Waiting too close to renewal increases the risk of being charged if processing or time-zone issues occur. Allow at least several days to confirm cancellation.

Comparative recap

Quick comparison

Feature Advertised / Expected Reported / Observed
Cancellation method Cancel in profile settings or via support Some users report complex flows and needing multiple steps to cancel
Refund likelihood Prorated refunds possible per terms Many report difficulty obtaining refunds and needing bank intervention
Customer support 24/7 billing support is advertised Users report slow or unhelpful responses on review sites

Takeaway

Cancel early, document everything, and be prepared to escalate to your bank or consumer authorities if necessary.

After cancelling

Immediate next steps

  • Confirm cancellation in your account and keep screenshots of confirmation.
  • Monitor your bank or card for any further charges for at least one billing cycle.

Where to get help and more information

  • Consult the DatingScout BuddyGays review for billing and cancellation notes: DatingScout.
  • Check recent user feedback on Trustpilot for community reports: Trustpilot.
  • Review older community impressions: perfect.is.

Address

Company name

The service is operated by Timespace Services Limited (registered operator listed for the platform).

Registered address

Vincenti Buildings, 28/19, Suite 1485, Strait Street, Valletta VLT 1432, Malta.

FAQ

To cancel your Buddygays subscription via the app, sign in, go to your profile settings, find the 'Subscription' section, and follow the prompts to confirm cancellation. It's advisable to keep proof of the cancellation.

To prevent auto-renewal of your Buddygays subscription, make sure to opt out at least 72 hours before the renewal date. Check your account settings to confirm that auto-renewal is disabled.

After cancelling your Buddygays subscription, you may retain access to premium features until the end of your current billing cycle. Verify your account settings for details.

If you face difficulties cancelling your Buddygays subscription, contact customer support for assistance. Keep a record of your interaction, including the time and agent's name.

Refunds for Buddygays are typically prorated based on usage. To request a refund, cancel your subscription through the official channel and contact customer support with your request, keeping proof of cancellation.