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I hereby notify you of my decision to terminate the contract relating to the Catholicmatch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Catholicmatch: Easy Method
What is CatholicMatch
Purpose
CatholicMatch is an online dating platform for single Catholics seeking relationships grounded in shared faith and values.
The service offers free basic accounts and paid premium subscriptions that add messaging and visibility features.
Who it's for
The site is aimed at Catholics who want to meet others with similar beliefs, practices and compatibility preferences.
Users can create profiles, complete compatibility questions and search or browse matches.
How to cancel CatholicMatch
Cancel subscription - web
- On the Web, sign in at CatholicMatch.com and go to Account » Services.
- Click "Cancel Premium" to stop auto-renewal; your account stays active until the current term ends.
- See the official cancellation help page: How can I cancel my subscription?
Delete account (permanent removal)
- To remove your profile and all personal data, go to "remove account" at the bottom of your account page and follow the prompts.
- This action deletes your profile, preferences and visible content from the site.
- Official instructions: How can I cancel my account?
Subscriptions purchased via App Stores
- If you subscribed through Apple App Store or Google Play, you must cancel and request refunds through the marketplace used to purchase the subscription.
- CatholicMatch cannot directly cancel or refund subscriptions bought via App Store; use the App Store purchase history or "Report a Problem" process to manage those.
What happens when you cancel
Access and features after cancellation
When you cancel a paid subscription, premium features remain available until the paid term expires.
After the term ends, your account reverts to Basic (free) access and premium features are removed.
Account data and visibility
Cancelling a subscription does not automatically delete your profile or data from the site.
To fully remove your profile and stored preferences, use the "remove account" option on your account page.
Will I get a refund?
General refund policy
CatholicMatch generally does not offer refunds after subscriber-only features have been used.
There may be rare exceptions handled case-by-case, and an informal 3-day exception is sometimes noted.
Refunds for App Store purchases
- Refunds for subscriptions purchased through Apple or Google must be requested via those marketplaces.
- CatholicMatch cannot issue refunds for in-app purchases made through the App Store or Google Play.
CatholicMatch plans and pricing
Current in-app prices (South Africa)
Below are in-app purchase prices observed in the South African App Store.
Prices may vary by device store and over time; check your App Store for the exact charge.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Premium 1 Month | R529.99 - R599.99 | Monthly | Full premium access via app (in-app purchase) |
| Premium 6 Months | R1,999.99 | 6 Months | Full premium access via app (in-app purchase) |
| Premium 12 Months | R2,099.99 | 12 Months | Full premium access via app (in-app purchase) |
| Speed Dating Tickets (single/pack) | R299.99 - R1,999.99 | One-time | Speed Dating Ticket(s) add-on via app |
Notes about pricing
Prices reflect in-app purchase amounts on the South African App Store as of late January 2026.
The one-month price shows a range because duplicate listings with different amounts were present in the App Store entry.
Your consumer rights in South Africa
Key rights under local law
South African consumers are entitled to fair and transparent contract terms under the Consumer Protection Act.
This includes clear disclosure of auto-renewal, cancellation and refund procedures for digital purchases.
Remedies and enforcement
- If terms are unclear or refunds are withheld improperly, you can raise disputes through consumer protection channels in South Africa.
- Escalation options include lodging complaints with consumer commissions or applying to the National Consumer Tribunal if warranted.
Customer experiences
Positive reports
Some users report successful matches and praise CatholicMatch for compatibility tools and faith-centered focus.
See examples of positive user accounts and testimonials on review aggregator pages.
Common complaints
- Reviews often mention inactive or fake profiles, limited site features and unclear automatic renewal practices.
- Complaints about refunds, customer service and account removal appear frequently in public reviews.
Examples of user feedback are available here: VidaSelect reviews and Trustpilot reviews.
Documentation checklist
- Account email address and username used on CatholicMatch.
- Purchase receipt or order ID for premium subscription (App Store/Google Play receipts if applicable).
- Bank or card statement showing the charge (redact unrelated items).
- Screenshots of your account > Services page, cancellation confirmation, or error messages.
- Device and marketplace purchase history (Apple/Google) if subscription was in-app.
Common mistakes
Automatic renewal misunderstandings
Many users assume cancelling an account deletes active subscription billing - but subscriptions often renew through the marketplace unless cancelled there too.
Always check the marketplace (App Store/Google Play) to ensure auto-renewal is turned off for in-app purchases.
Deleting vs cancelling
Cancelling a premium subscription stops renewal but keeps your profile active as a Basic account.
To fully remove personal data and the public profile, you must use the site's "remove account" option.
Comparative recap
Quick comparison
| Action | How to do it | Refunds common? | Typical timing |
|---|---|---|---|
| Cancel subscription (web) | Account » Services » Cancel Premium on the website | Unlikely after use; rare 3-day exceptions | Cancel takes effect at period end; access continues until then |
| Delete account | Use "remove account" at bottom of account page | No refund; deletes profile and data | Deletion is usually immediate for profile removal |
| App Store / Google Play | Manage subscription through the App Store / Google Play interface | Refunds via marketplace only | Marketplace processing times vary |
How to choose
If you want to stop billing but keep your profile, cancel the subscription on the web or via the marketplace.
If you want all data removed, use the remove account option after cancelling subscriptions.
After cancelling
Verify charges and access
Check your bank or App Store/Google Play statements to confirm future charges have stopped.
Verify your CatholicMatch account reverted to Basic access after the paid term expires.
Contact & next steps
- For subscription cancellation guidance: How can I cancel my subscription?
- To remove your account entirely: How can I cancel my account?
- Read user feedback before deciding: VidaSelect reviews and Trustpilot reviews.
Address
Mailing address
CatholicMatch, LLC
211 E Grandview Ave, Zelienople, PA 16063-1134, United States
Support note
If you need to send physical documentation or formal correspondence, use the mailing address above and include your account details and copies of receipts.
Always keep copies of any communications and confirmations for your records.