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Cancel CHRISTIAN CONNECTION
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Christian Connection service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Christian Connection: Easy Method
What is Christian Connection
Overview
Christian Connection is an online dating service aimed at Christians seeking friendships, relationships and community. It offers profiles, messaging and local events to help members connect.
Main features
The service provides free basic accounts and a paid "Fully Paid" subscription that enables unlimited messaging and full access to the site. Christian Connection is run from the UK but used internationally, including South Africa.
How to cancel Christian Connection
If you paid via ChristianConnection.com (web)
- Sign in at the website and go to Profile & Settings → Subscription.
- Click the "cancel recurring subscription" link to cancel your subscription yourself.
- Confirm cancellation and keep any confirmation or screenshot for your records.
Official instructions are available on the help page for cancelling a full membership.
If you paid via an app store (Apple or Android)
- If you paid via the Apple App Store (iPhone app), cancel through your Apple subscriptions in the App Store - Christian Connection cannot cancel App Store subscriptions for you.
- No explicit instructions are given for Google Play in available Christian Connection documentation; it is likely you must cancel through Google Play subscription settings, similar to the App Store case.
- If you are unsure which route applies, check your payment receipt or the confirmation email to identify the payment processor before cancelling.
What happens when you cancel
Access and renewals
Cancelling a recurring subscription stops future renewals. Your paid access typically continues until the end of the current paid period.
After the paid period ends you will revert to a free/basic account with limited features unless you re-subscribe.
Account status and data
Cancelling does not necessarily delete your account or profile data. Your account remains on the site unless you request deletion under the account or privacy options.
If your membership is ended for conduct or policy breaches, refund eligibility may be affected per the terms and help pages.
Will I get a refund?
General refund policy
- Membership fees are generally non-refundable under the Terms and Conditions except where statutory rights apply.
- Christian Connection may consider refund requests on a case-by-case basis if the subscription has not been used.
14-day right and app-store refunds
- You have 14 days from payment confirmation to cancel and request a refund in writing via the help desk, subject to conditions in the Terms and Conditions.
- If you sign in and use the service during the 14-day period you waive the right to cancel and claim a refund for that payment.
- If you paid via the iPhone app, you must request a refund through Apple Support because Christian Connection cannot access Apple's payment system.
See Christian Connection's refund help and the Terms and Conditions for full details and submission instructions.
Christian Connection plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Fully Paid - 1 month | R490 | Monthly | Unlimited messaging and full access to all site features |
| Fully Paid - 3 months | R980 total (≈R326/month) | Quarterly | Unlimited messaging and full access to all site features |
| Fully Paid - 6 months | R1 307 total (≈R204/month) | Semi-annual | Unlimited messaging and full access to all site features |
Notes on pricing
These rates are reported for the "Fully Paid" subscription level in South Africa (2025). In-app prices via Apple or Google may differ and are not separately listed in Christian Connection documentation.
Your consumer rights in South Africa
14-day statutory right
You have the right to cancel within 14 days of payment confirmation and request a refund in writing, subject to the conditions in the Terms and Conditions.
That right may be waived if you access or use the service during the 14-day period.
Other rights and practical tips
- Follow the correct cancellation route (web profile page, Apple App Store or Google Play) to avoid renewal charges.
- Keep proof of payment, cancellation confirmations and any written refund requests to support a claim under the 14-day right.
- Membership fees are otherwise non-refundable, and the site may withhold refunds in cases of misconduct per the terms.
Customer experiences
Positive experiences
Many users praise the site for being easy to use and for a respectful, Christian-focused community. Reports include successful matches and long-term relationships formed via the service.
Some members highlight helpful safety advice and clear values as benefits.
Common complaints
Negative feedback commonly mentions scams or fake profiles and frustrations with the size and activity level of the membership pool.
Users also report issues with app usability, perceived value for money, mandatory payments to message and surprise auto-renewals.
Documentation checklist
Essential items to prepare
- Payment confirmation or receipt showing date, amount and payment method.
- Account username and the email address linked to your Christian Connection account.
- Screenshot of your subscription page or the cancellation action (if available).
When requesting a refund or support
- If you are within 14 days, prepare a written request to the help desk explaining the cancellation and whether the service was used.
- If you paid through Apple, contact Apple Support for refunds and keep their response as proof.
- Retain bank or card statements showing the charge until the matter is resolved.
Common mistakes
Using the wrong cancellation route
A frequent error is attempting to cancel a subscription on the website when it was billed through the Apple App Store or Google Play. App-store subscriptions must be cancelled through the relevant store.
Missing the 14-day conditions
Another common mistake is assuming a cancellation automatically entitles a refund after 14 days. The 14-day refund right is conditional and can be forfeited if you log in and use the service during that period.
Also, people sometimes forget to keep cancellation confirmations or to check that auto-renewal has actually stopped.
Comparative recap
Quick comparison table
| Route | How to cancel | Refund possible | Notes |
|---|---|---|---|
| Web (ChristianConnection.com) | Profile & Settings → Subscription → "cancel recurring subscription" | Possible, considered case-by-case; 14-day rule applies | Official web cancellation link available on the help site |
| Apple App Store (iPhone) | Cancel via Apple subscription settings in the App Store | Request refunds via Apple Support; Christian Connection cannot process App Store refunds | Christian Connection directs App Store payers to Apple for cancellations and refunds |
| Google Play (Android) | Likely cancel via Google Play subscriptions (not explicitly confirmed) | Not specified by Christian Connection; likely handled by Google Play | Christian Connection documentation does not explicitly detail Google Play steps |
Key takeaway
Always identify the original payment route before cancelling and keep documentary proof of cancellation and any refund requests.
After cancelling
Practical next steps
- Save any confirmation message or screenshot proving you cancelled the subscription.
- Monitor bank/card statements to confirm that auto-renewal has stopped.
- If you seek a refund and are within 14 days, submit a written request to the help desk as required by the Terms and Conditions.
Helpful official links
- How to cancel my full membership (Christian Connection help)
- Can I get a refund? (Christian Connection help)
- Christian Connection Terms and Conditions
Address
Registered office
The service operates from The Pillbox Studios, 115 Coventry Road, London, E2 6GG, United Kingdom. This is the corporate address listed for service operations.
Contacting support
For account cancellations, refunds or help-desk inquiries use the Christian Connection help pages and support channels listed on their site. Include your account email and payment details when contacting support.
Helpful links: cancellation help, refund help.