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Cancel FACEDANCE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Facedance service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Facedance: Easy Method
What is Facedance
Overview
Facedance is a mobile app that animates photos and offers social/video features on a subscription model. It is marketed for creating short, entertaining videos and social interactions.
How it is delivered
Subscriptions and in-app purchases are handled through platform stores (Apple App Store or Google Play) for mobile purchases. Web or direct purchases are managed by the developer (Codeway) per their terms.
How to cancel Facedance
Cancel on iPhone / iPad (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions, then select Facedance (FaceDance) and Cancel.
- Note: Uninstalling the app does not cancel the subscription.
- Free trial: FaceDance offers a 3-day free trial; cancel at least 24 hours before the period ends to avoid charges.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap Menu > Subscriptions, find Facedance (FaceDance) and Cancel.
- Uninstalling the app does not cancel the subscription. Cancel at least 24 hours before renewal.
- Google Play listing: Facedance on Google Play.
Cancel via Web or Support
- Web subscriptions may be managed via your account on the developer portal or by contacting support.
- If you cannot find an account setting, contact support (see Address section) and request cancellation.
- Developer terms note that App Store and Google Play purchases are handled by those stores; web purchases are subject to Codeway’s terms.
What happens when you cancel
Access and renewal
When you cancel a subscription it will stop future auto-renewals but typically remain active until the end of the paid period.
Ensure you cancel at least 24 hours before the period end to prevent the next billing cycle.
Account data and content
Cancellation usually does not delete your account or any content stored in the app; check the app settings or contact support to request data removal.
Developer terms govern data retention - refer to the linked terms for details.
Will I get a refund?
App Store (iOS) purchases
Refunds for App Store purchases must be requested through Apple’s refund/reporting process (Report a Problem). FaceDance/Codeway cannot process App Store refunds directly.
See developer terms for the same limitation on store-managed purchases: FaceDance Terms.
Google Play and Web purchases
- Google Play purchases: request refunds via Google Play support; the developer cannot directly issue these refunds.
- Web purchases: no explicit refund guarantee appears in the public terms; contact support and provide evidence if you request a refund.
- Keep receipts and transaction IDs to speed any refund request.
Facedance plans and pricing
Summary of available plans
Prices vary by app version (FaceDance Pro vs Face Dance AI). Typical South African price points are shown below.
Details
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| FaceDance Pro - 1 Week | R44.99 - R89.99 (examples: R54.99, R59.99, R64.99, R79.99) | Weekly | Unlimited access to all features for one week (subscription) |
| FaceDance Pro - 1 Year | R239.99 - R439.99 (examples: R239.99, R369.99, R439.99) | Annual | Unlimited access to all features for one year |
| FaceDance Pro - Lifetime | R399.99 | Lifetime | One-time payment for unlimited access to all features |
| Face Dance AI - Weekly Subscription | R99.99 | Weekly | Premium membership with credits (10 credits per week) |
| Face Dance AI - Annual Subscription | R799.99 | Annual | Premium membership with credits (100 credits per year) |
| Face Dance AI - Credit Packs | R39.99 - R699.99 (5 - 100 credits) | One-time purchase | Buy extra credits outside subscriptions (5,10,20…100) |
Your consumer rights in South Africa
Cooling-off and cancellation rights
Under the Consumer Protection Act consumers have rights to fair, transparent terms and the ability to cancel recurring subscriptions.
There is a 7-day cooling-off period for certain remote purchases, allowing cancellation without penalty when applicable.
Quality and refunds
If the app fails to perform as advertised (poor quality or missing features), consumers may have grounds to request a refund or lodge a complaint.
You can escalate unresolved disputes to the National Consumer Commission or other South African consumer protection authorities.
Customer experiences
Positive feedback
Many users praise Facedance for being fun, easy to use and entertaining for creating humorous videos and memes.
Aggregated review summaries note good entertainment value and ease of use.
Negative feedback
Common complaints include poor output quality (blurry or distorted animations), excessive ads/paywalls, and limited song libraries.
Some users also report difficulties cancelling subscriptions and slow or unhelpful support responses.
Review sources: AppShunter, JustUseApp reviews.
Documentation checklist
Before contacting support
- Copy of the purchase receipt or bank statement line showing the charge.
- Subscription identifier (from App Store/Google Play receipt) and date/time of charge.
- Device type (iOS or Android), app version and screenshots of the subscription entry.
When filing a refund or complaint
- Record of communication attempts with developer support (dates and message copies).
- Any evidence of performance issues (video or screenshots showing poor output).
- Reference to the relevant store (Apple or Google) and developer terms if needed.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the app does not stop recurring billing. Always cancel via the App Store/Google Play subscription settings or developer account.
Waiting too long to cancel
Leaving cancellation until the last minute can risk auto-renewal. Cancel at least 24 hours before the renewal date to be safe.
Also be careful when using a free trial - you must cancel during the trial window to avoid charges.
Comparative recap
Quick comparison
| Option | Cancellation method | Refund source | Typical price range (ZAR) |
|---|---|---|---|
| iOS (App Store) | Settings > [Your Name] > Subscriptions > Facedance | Request refund via Apple (Report a Problem) | Weekly R44.99 - R89.99; Annual R239.99 - R439.99; Lifetime R399.99 |
| Android (Google Play) | Google Play Store > Menu > Subscriptions > Facedance | Request refund via Google Play support | Weekly R99.99; Annual R799.99; Credit packs R39.99 - R699.99 |
| Web / Developer | Account settings on developer portal or contact support | May be handled by Codeway per its terms (no explicit guarantee) | Varies; see developer terms |
Notes
Store-managed purchases require store refund processes. Web purchases depend on developer policy and may need direct negotiation.
After cancelling
Check your receipts
Confirm cancellation by checking the subscription status in your App Store or Google Play account and retain screenshots of the cancelled status.
Monitor your bank/card statement to ensure no further charges occur.
Where to get help
- Developer terms and legal information: FaceDance Terms.
- Google Play app listing (for subscription management on Android): Facedance on Google Play.
- Review and user-reported issues for context: AppShunter, JustUseApp.
Address
Support contact
For account-specific help contact the developer at facedance@codeway.co with your purchase details and request.
Legal and terms
Official terms and billing information are published by the developer: FaceDance Terms.