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Cancel FACEPLAY
in 30 seconds only!
Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Faceplay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Faceplay: Easy Method
What is Faceplay
Overview
Faceplay is a mobile and web app offering AI-powered face filters and face-swap features for videos and photos.
It operates on a freemium model with in-app purchases and subscription tiers for premium templates and additional coins.
Where it runs
Faceplay is available on iOS (App Store), Android (Google Play) and via its website at faceplay.cc.
Payments may be processed through Apple, Google Play, the website, or PayPal depending on how you subscribed.
How to cancel Faceplay
iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then tap Subscriptions.
- Select “FacePlay - AI Filter&Face Swap” and tap Cancel Subscription to stop auto-renewal.
- See a step-by-step write-up: Postclic: Cancel Faceplay.
Android (Google Play)
- Open the Google Play Store app and tap your Account.
- Choose Subscriptions and select “FacePlay - AI Filter&Face Swap”.
- Tap Cancel Subscription and follow prompts to confirm.
- See instructions referenced by Postclic: Postclic guide.
Web (faceplay.cc)
- Log in at https://www.faceplay.cc/ and open your profile or account page.
- Go to Billings or Subscriptions and click Cancel for the active plan.
- If you cannot find the option, contact support at support@faceplay.cc.
PayPal
- Log in to your PayPal account and open Settings > Payments.
- Click Manage automatic payments, find FacePlay or INNOVATIONAL TECHNOLOGIES LIMITED and cancel the agreement.
- Postclic documents PayPal cancellation as an option: Postclic.
What happens when you cancel
Access after cancellation
Canceling stops auto-renewal at the end of the current billing period, but you typically retain premium access until that period ends.
Immediate loss of features can occur only if the provider or store enforces immediate termination; check your confirmation message.
Billing and renewals
Canceling prevents future charges; it does not retroactively remove past charges.
If billed through Apple or Google, those stores control subscription termination and refunds.
Data and account retention
Cancelling a subscription usually does not delete your account or uploaded content automatically.
To remove data, check Faceplay account settings or contact support at support@faceplay.cc.
Will I get a refund?
Faceplay stated policy
FacePlay’s stated policy is that all purchases are non-refundable.
This is the app developer’s default position as reported in available guides.
Exceptions and store refunds
- Apple and Google Play have separate refund mechanisms; you can request refunds through their systems and they assess cases per store policy.
- PayPal payments may be disputed or reversed through PayPal's resolution process in some circumstances.
- These exceptions are possible but not guaranteed - decisions rest with Apple, Google or PayPal.
Faceplay plans and pricing
Pricing snapshot
The table below lists prices reported for South Africa (ZAR). Weekly and annual options are available.
Prices may vary slightly by store or promotional offers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Membership | R44.99 (or R49.99 alternate) | Weekly | Premium FacePlay features via weekly auto-renew subscription |
| Weekly Member-Coin | R79.99 | Weekly | Includes coins for in-app use |
| 20 Photos Pack | R19.99 | One-time | Credit for 20 face transformations/photos |
| Seasonal (Season-length) Subscription | R199.99 | Seasonal | Face Swap features for a defined season period |
| Yearly (Face Swap) | R549.99 (or R999.99 alternate) | Yearly | Annual Face Swap subscription |
| FP-Weekly Member-Coin Plus | R119.99 | Weekly | Weekly membership plus additional coin multiplier |
| 60 Coins | R19.99 | One-time | In-app coin purchase |
| 100 Coins | R29.99 | One-time | In-app coin purchase |
Your consumer rights in South Africa
ECTA cooling-off right
Under the Electronic Communications and Transactions Act (ECTA), consumers have a 7-day cooling-off right for online services in many cases.
This can allow cancellation without reason or penalty and a full refund within 30 days, subject to exclusions.
Summary reference: BusinessTech: Consumer rights.
Consumer Protection Act (CPA)
The CPA provides implied quality warranties and protections for defective goods and services.
Change-of-mind refunds for digital services depend on the provider’s stated terms; check Faceplay’s terms and the store’s policies.
Further explanation: Polity: Your rights when shopping online.
Customer experiences
Positive feedback
- Users praise realistic, high-quality face swaps and attractive templates.
- Some users report ease of use, a fun interface, and responsive customer service resolving subscription issues.
Negative feedback
- Complaints about subscription/payment problems - being charged but unable to use features, or recurring unauthorized charges.
- App instability: crashes, freezing, slow processing, “no internet” errors, and failed jobs.
- Limited template diversity and billing continuing after app deletion reported by users.
See user reviews on aggregated pages: JustUseApp reviews and Chrome-stats reviews.
Documentation checklist
Essential items for cancellations and disputes
- Payment receipts and transaction IDs from the App Store, Google Play, website or PayPal.
- Screenshots of active subscriptions in your device settings showing the Faceplay plan.
- Confirmation emails from Faceplay or the store showing dates and plan details.
If you request a refund or open a dispute
- Prepare a short timeline of events (purchase date, charge date, cancellation attempt date).
- Collect any error messages, failed-job screenshots, or correspondence with support.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the Faceplay app does not cancel subscriptions billed via Apple or Google Play.
You must cancel via the App Store or Google Play subscriptions screen to stop recurring charges.
Waiting too long to request refunds
FacePlay states purchases are non-refundable; relying solely on the developer’s goodwill can delay remedy.
Use Apple/Google/PayPal refund processes promptly and keep documentation ready.
Comparative recap
Quick comparison of cancellation routes
| Route | Ease of cancellation | Refund likelihood | Where billed |
|---|---|---|---|
| iOS (App Store) | High - cancel in Settings > Subscriptions | Possible via Apple refund request | Apple App Store |
| Android (Google Play) | High - cancel in Play Store > Subscriptions | Possible via Google Play refund request | Google Play Store |
| Web (faceplay.cc) | Medium - cancel in account billing or contact support | Unlikely per FacePlay policy; try Pay provider or bank | FacePlay website / payment processor |
| PayPal | High - cancel automatic payment in PayPal settings | Possible via PayPal dispute/reversal process | PayPal |
After cancelling
Check for confirmation
After you cancel, watch for a confirmation email or a subscription status change in your account settings.
If you do not receive confirmation, re-check the store subscription screen and your email spam folder.
Useful links and next steps
- Step-by-step cancellation guide: Postclic: Cancel Faceplay
- Consumer rights summary (South Africa): BusinessTech
- Online shopping rights overview: Polity
- User reviews and issues: JustUseApp | Chrome-stats
Address
Support contact
Email: support@faceplay.cc
Notes
No public physical address was located in verified sources; use the support email for account, billing or data requests.