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I hereby notify you of my decision to terminate the contract relating to the Feeld service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Feeld: Easy Method
What is Feeld
Overview
Feeld is a dating app for open-minded people and couples seeking non-traditional connections, including casual dating and multi-person matches.
The app offers a free tier plus paid “Majestic” membership and one-time in-app purchases for extra features and boosts.
Service model
Feeld is available on iOS, Android and via the web. Some purchases are routed through Apple or Google stores; others are sold directly through Feeld’s web flow.
Subscription management and refund routes depend on where you purchased the plan.
How to cancel Feeld
Cancel in the Apple App Store (iOS)
- You must cancel Majestic or any Feeld subscription directly in the Apple App Store; Feeld support cannot cancel App Store subscriptions for you.
- Open the App Store app > tap your profile > Subscriptions > find Feeld (Majestic Membership) > Cancel.
Cancel in Google Play (Android)
- You must cancel Majestic or any Feeld subscription directly in Google Play; Feeld support cannot cancel Google Play subscriptions for you.
- Open Google Play > Menu > Subscriptions > select Feeld > Cancel subscription.
Cancel on the Web / Direct purchases
- If you purchased via Feeld’s website or web flow, cancel in the app: Settings → App Settings → Manage Subscription.
- Alternatively, email Feeld support with your order or transaction ID to request cancellation for direct web purchases. See Feeld’s Terms for details: Feeld Terms of Use.
Important notes
- Deleting your Feeld account does NOT cancel a subscription purchased through the App Store or Google Play.
- Always confirm cancellation in the store or via the web flow and keep a record (screenshot or confirmation email).
What happens when you cancel
Access after cancellation
When you cancel a subscription it remains active until the end of the current billing period.
You retain paid features until that billing date; access does not end immediately on cancellation.
Renewal and billing
Auto-renewal stops after cancellation for web/direct subscriptions or store-managed subscriptions once the store confirms cancellation.
For App Store and Google Play purchases the store handles renewal and billing; Feeld cannot stop store renewals on your behalf.
Will I get a refund?
Web / Direct purchases (Feeld)
Feeld provides a 14-day cooling-off right for direct web purchases. You can cancel within 14 days of order confirmation and request a refund for the unused portion.
This aligns with Feeld’s Terms of Use: Feeld Terms of Use.
App Store and Google Play purchases
- Refunds for purchases made through Apple or Google must be requested from Apple or Google; Feeld cannot grant refunds for those purchases.
- Contact Apple Support or Google Play Help to request a refund and follow their refund process.
Refund limitations
- Refunds are generally not offered for partial, unused or accidental purchases, dissatisfaction, or if your account is banned for valid reasons.
- Keep receipts, order IDs and timestamps to support any refund request made to Feeld or the store.
Feeld plans and pricing
Summary of principal plans
The table below lists Feeld’s commonly offered Majestic plans and in-app purchases in South African Rand (ZAR).
All in-app purchases are offered via the App Store or the Google Play store when purchased inside the apps.
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Majestic Membership - 30 days | R169.00 | Monthly | See who liked you, add private photos, one free Ping per day |
| Majestic Membership - 90 days | R339.00 | Quarterly | Same premium features as monthly, longer duration |
| Majestic Membership - 1 year | R849.00 | Annual | Same premium features for one year |
| Uplift | R69.99 | One-time | In-app Uplift purchase |
| Single Ping | R13.99 | One-time | One Ping to send profile-interest |
| Pack of 5 Pings | R54.99 | One-time | Bundle of 5 Pings |
| Pack of 10 Pings | R84.99 | One-time | Bundle of 10 Pings |
Your consumer rights in South Africa
General protections
South African consumers are protected by the Consumer Protection Act (CPA) which requires fair, honest business practices and reasonable quality of services and goods.
Issues such as defective service, misleading information, or unfair billing may give rise to remedies under the CPA.
Practical steps and bodies to contact
If you believe your rights under South African law were breached, you can raise a dispute with the National Consumer Commission or seek alternative dispute resolution.
For Feeld-specific web purchases, Feeld’s 14-day cooling-off right may apply; review Feeld’s Terms for details: Feeld Terms of Use.
Customer experiences
Positive reports
Some users report successful matches and positive experiences, particularly within niche or non-traditional communities.
These accounts indicate the app can be valuable for specific user groups and interests.
Negative feedback
- Many reviews cite glitches, crashes and poor UX, which can reduce reliability.
- Customers have reported problems with customer service responsiveness, account access or bans, and concerns about fake profiles and scams.
For user reviews and general reputation, see aggregated feedback: Feeld on Trustpilot.
Documentation checklist
What to prepare before contacting support
- Order or transaction ID for direct web purchases.
- Store receipt or subscription screenshot for App Store / Google Play purchases.
- Dates and times of charge(s) and the email used to register the account.
Supporting evidence
- Screenshots of subscription status, billing entries, app store receipts, and any confirmation emails.
- Notes of conversations with support or reference numbers for previous requests.
Common mistakes
Deleting account without cancelling subscription
Many users mistakenly delete their Feeld account believing this cancels an App Store or Google Play subscription.
Deleting the account does not stop store-managed renewals; you must cancel in the relevant store.
Assuming Feeld can refund store purchases
Users sometimes expect Feeld to refund App Store or Google Play charges; refunds for those purchases must be handled by Apple or Google.
Always check which platform processed the payment before contacting Feeld about refunds.
Comparative recap
Quick comparison
The table below summarises who to contact, where to cancel, and where to request refunds for each purchase route.
| Platform | How to cancel | Who can cancel | Refunds | 期間 |
|---|---|---|---|---|
| App Store (iOS) | Cancel in Apple App Store > Subscriptions | Apple (you via App Store) | Request refund from Apple Support | Subscription continues until end of billing cycle |
| Google Play (Android) | Cancel in Google Play > Subscriptions | Google (you via Play Store) | Request refund from Google Play Help | Subscription continues until end of billing cycle |
| Web / Direct (Feeld) | Cancel in app Settings → App Settings or email Feeld with order/transaction ID | Feeld can process cancellations for direct purchases | Feeld offers a 14-day cooling-off refund for unused portion (see Terms) | Subscription continues until end of billing cycle |
After cancelling
Confirm cancellation
Always save confirmation: screenshot, email or store cancellation confirmation to prove cancellation if needed.
If you cancelled via the web, consider emailing Feeld support with your order ID for written confirmation.
Useful links
- How to cancel Majestic membership (Feeld support): Cancel your Majestic Membership
- Feeld Terms of Use (web/direct purchase & refund rules): Feeld Terms of Use
Address
Company address
Feeld Limited, 86‑90 Paul Street, London, EC2A 4NE, United Kingdom.
Contact note
For cancellation of web purchases or disputes, include order/transaction ID when contacting Feeld support via the support article link above.