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Cancel FLIRTU
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Flirtu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Flirtu: Easy Method
What is Flirtu
Quick description
Flirtu is a dating platform that connects users through profile browsing and chat, offering paid Premium features and in-app purchases.
The service is operated via web and mobile apps and uses subscription billing through app stores and direct account payments.
Where it is used
Flirtu is available on iOS, Android and via a web account. Subscription controls depend on where you purchased the subscription.
For payments and policy details see the official payments page: Flirtu - Payments.
How to cancel Flirtu
Cancel on iOS (App Store)
- Open Settings on your iOS device.
- Tap your name → Subscriptions → FlirtU → Cancel Subscription.
- Cancellation stops automatic renewal; you keep service until the end of the billing cycle.
Cancel on Android (Google Play)
- Open Google Play Store on your Android device.
- Tap Menu → Subscriptions → FlirtU → Cancel Subscription.
- Your subscription will not renew; access remains until the current period ends.
Cancel via Web or in-app (Flirtu account)
- Log into your Flirtu account on the website or app.
- Tap your profile icon → Premium → Manage → Cancel Subscription.
- Cancellation takes effect at the end of the current billing period.
Chargeback warning
- Do not use chargebacks as the first step - initiating a chargeback may lead to immediate account termination.
- If a chargeback is overturned, contact support within 30 days to request reinstatement.
What happens when you cancel
Access and renewal
When you cancel, automatic renewal is stopped for the next period.
You retain Premium access and any paid features until the end of the current billing cycle.
Account status and data
Cancelling does not necessarily delete your account or data; it only stops subscription renewal unless you take a separate deletion action.
If you need account deletion or have specific data requests, contact Flirtu support via the app or payments/help pages.
Will I get a refund?
General refund policy
Flirtu’s stated position is that purchases, including Premium subscriptions, are generally non-refundable.
That general rule is subject to exceptions described below.
Exceptions and special cases
- Fraud - full or partial refunds may be granted if fraud is proven.
- Accidental purchases - full refund possible if coins were unspent; partial if partially used.
- Account termination by provider - pro‑rata refund may be provided for the unused portion of the billing period.
EU & UK and other jurisdictions
EU and UK customers have a 14-day cooling-off window from initial subscription; refunds will be adjusted pro rata for usage.
For South African residents, Flirtu does not publish a specific 14-day refund right on its pages.
Flirtu plans and pricing
Pricing information status
No verified South African pricing (ZAR) for Flirtu was found for 2024/2025 in the available sources.
If you need exact current prices, contact Flirtu directly through their payments page or check your app store listing.
How to obtain pricing
Visit the official payments page or check the App Store / Google Play listing tied to your account.
Official payment information: Flirtu - Payments.
| Plan | 期間 | Price (ZAR) |
|---|---|---|
| Standard Premium | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
ECTA cooling-off right
Under the Electronic Communications and Transactions Act (ECTA) section 44, you may cancel a service contract within 7 days of concluding the agreement.
If cancelled within 7 days, you must receive a full refund within 30 days under ECTA rules.
Consumer Protection Act (CPA)
The CPA restricts refunds for digital products unless they are defective or misrepresented.
Flirtu’s blanket no-refund policy conflicts with South African cooling-off rights for online-purchased services.
Customer experiences
Positive feedback
- Users report an easy-to-use interface and enjoyable experience for many free users.
- Examples of positive comments include “very easy and simple to use” and “app is great so far.”
Negative feedback
- Frequent complaints mention scam or fake profiles, requests for money, and bot-like accounts.
- Users also report poor customer support and unexpected or wrongful bans.
- For community reviews see: Flirtu on Trustpilot.
Documentation checklist
Before you request cancellation or refund
- Collect receipts: app store receipts or payment confirmation emails.
- Take screenshots of subscription status, billing dates, and any relevant in-app purchases.
When you contact support or dispute a charge
- Note the transaction ID, date, payment method and the email used for the Flirtu account.
- If claiming fraud, provide evidence (unauthorised card use, unknown transactions) and copies of correspondence.
Common mistakes
Assuming cancellation in the app removes the store subscription
Example: Cancelling inside the app but not in the App Store / Google Play. Your store subscription may still auto-renew.
Always cancel through the same vendor where you purchased the subscription (Apple, Google or Flirtu web).
Using chargebacks too early
Example: Filing a bank chargeback before contacting support. This can lead to immediate account termination.
Contact Flirtu support first; use chargebacks only if legitimate attempts to resolve fail and you have evidence.
Comparative recap
At-a-glance comparison
The table below summarises cancellation routes, typical steps, and billing effects for quick reference.
How to choose
Choose the cancellation method matching where you originally purchased the subscription to ensure successful termination.
| Method | Typical steps | Effect on billing |
|---|---|---|
| iOS (App Store) | Settings → your name → Subscriptions → FlirtU → Cancel | Stops renewal; access until billing period end |
| Android (Google Play) | Play Store → Menu → Subscriptions → FlirtU → Cancel | Stops renewal; access until billing period end |
| Web / In-app (Flirtu account) | Log in → Profile → Premium → Manage → Cancel | Stops renewal; access until billing period end |
After cancelling
Follow-up steps
- Keep receipts and confirmation of cancellation for your records.
- Monitor payment method to ensure no unexpected charges after the current period.
Where to get help
- Official payments and support information: Flirtu - Payments.
- Independent how-to-cancel guide: How to cancel Flirtu.
- Read community feedback: Flirtu reviews.
Address
Company address
Flirtu SIA (EU registered representative) - 5 Vizmas Belsevicas str., Riga, LV1082, Latvia.
Contact notes
Use in-app support or the payments/help pages for subscription and refund requests before escalating to banks or regulators.
For South African rights and disputes, consider citing ECTA section 44 and the Consumer Protection Act when requesting refunds.