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Cancel GLOW
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Glow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Glow: Easy Method
What is Glow
Overview
Glow is a dating app designed for people seeking serious relationships in South Africa. It offers personalised matchmaking, compatibility features and a moderated environment focused on safety.
How it’s provided
Glow subscriptions can be purchased through the app stores (iOS App Store, Google Play) or directly on Glow’s website. Billing and cancellation rules differ by purchase channel.
How to cancel Glow
Cancel on iOS (App Store)
- Open Settings on your device.
- Tap your name, then Subscriptions.
- Select Glow Premium and tap Cancel Subscription.
- Subscription remains active until the end of the billing cycle.
Cancel on Android (Google Play) and Web
- Open Google Play Store > go to Subscriptions > find Glow Premium > tap Cancel.
- For direct web subscriptions, log into your Glow account, go to My Account and cancel there; cancellation stops renewals but you keep access until the paid period ends.
- Always confirm cancellation by checking your subscription list or receiving a confirmation email.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep paid features until the end of the current billing period. You will not be billed after that period expires.
Data and account retention
Canceling a subscription usually stops billing but does not automatically delete your account or profile data. Check account settings to delete your profile if you want complete removal.
Will I get a refund?
App Store (iOS) refunds
Glow cannot issue refunds for App Store purchases directly. You must request a refund through Apple’s Report a Problem portal.
Google Play and web refunds
- For Google Play or direct web purchases, contact Glow support by email for refund consideration.
- Refunds may be granted for billing errors or service faults; change-of-mind refunds may be restricted after significant use.
- Some web subscriptions may carry a 14-day cooling-off period (variant dependent) allowing a full refund if you change your mind within that window.
Glow plans and pricing
Pricing availability
No verified, up-to-date public pricing was found. For current plans and fees contact Glow through your app or account page.
How to get pricing
Open the Glow app or log into your account on Glow’s website to view available plans and precise costs for your region.
| Plan | Price | Billing |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and online purchases
- Online purchases in South Africa are commonly covered by the Electronic Communications and Transactions Act (ECTA), which typically provides a 7-day cooling-off right for some online services and goods.
- Glow’s web variant may reference a 14-day cooling-off period similar to EU-style consumer rules for some subscriptions; check terms that applied at purchase.
Other statutory protections
- The Consumer Protection Act (CPA) gives rights related to defective services and misrepresentation; you may be entitled to remedies if the service is not as described.
- Keep receipts, screenshots and transaction IDs to support any consumer claim under ECTA or the CPA.
Customer experiences
Positive feedback
South African review platforms report strong ratings for Glow, with users praising value, ease of use and responsive customer service.
Negative feedback
Some users note occasional usability issues and consider pro-tier pricing to be high. Experiences vary, so check recent reviews before subscribing.
Documentation checklist
What to gather before contacting support
- Account email or username used to subscribe.
- Receipt or transaction ID from App Store, Google Play or the website.
- Screenshots showing subscription status or charges.
- Dates when subscription started and when you attempted to cancel.
Additional helpful items
- Device type (iPhone/Android) and OS version.
- Any confirmation emails from Glow or from the app store.
Common mistakes
Canceling the wrong place
Many users cancel their account in the app but forget to cancel the subscription in the App Store or Google Play. This leads to continued billing.
Timing and trials
Forgetting to cancel before a free trial ends is a frequent issue. Trials often convert automatically and refunds for change-of-mind after heavy use may be refused.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| iOS (App Store) | Settings > Your name > Subscriptions > Cancel Glow Premium | Request refund via Apple’s Report a Problem (Apple handles refunds) | Active until end of billing cycle |
| Android (Google Play) | Google Play Store > Subscriptions > Cancel Glow Premium | Contact Glow support; Google may consider refunds per Play policies | Active until end of billing cycle |
| Web (direct) | Log into Glow > My Account > Cancel subscription | Contact Glow support; 14-day cooling-off may apply in some variants | Active until end of paid period |
How to choose
If you need a refund for an app-store purchase use the store’s process. For web or Play purchases contact Glow support with documentation.
After cancelling
Confirm cancellation
- Check your App Store / Google Play subscriptions list or Glow account to confirm the subscription is cancelled.
- Save any confirmation emails or screenshots showing the cancellation and the end date.
Next steps
- If you need a refund, follow the platform-specific routes: Apple’s Report a Problem for iOS, contact Glow support for Google Play and web purchases.
- Consider deleting your account from Glow settings if you want to remove profile data after subscription ends.
Address
Registered location
Glow (site contact) is listed in Sandown, Sandton, Gauteng, 2196, South Africa.
How to contact
Use the in-app support or your Glow account support options to request assistance. Keep your transaction details handy when you reach out.