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Cancel INTERDATE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Interdate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Interdate: Easy Method
What is Interdate
Overview
Interdate is an online dating service operated by Interdate S.A., connecting people seeking relationships with matchmaking and communication tools.
The company is registered in Luxembourg (Interdate S.A., 13 rue du Commerce, L‑1351 Luxembourg) and offers subscription-based access to messaging and profile features.
Service model
Interdate runs paid membership plans that auto-renew unless cancelled according to the provider's terms.
Subscriptions commonly grant full messaging and profile access for the duration of the chosen plan.
How to cancel Interdate
General steps for Interdate (web/paid membership)
- Log into your Interdate account on the website.
- Go to Account or Membership settings and find Subscription or Auto‑renewal options.
- Follow the on‑screen prompts to submit a cancellation request; keep confirmation or reference details.
Notice period and special cases
- Interdate S.A. subscriptions often require at least 14 days' notice before the end of the current membership period; cancellation typically takes effect at the period end. (source)
- If you subscribed through a mobile app store (e.g., Apple App Store), you may need to turn off auto‑renewal through your device/app store account settings rather than within the Interdate website.
What happens when you cancel
Access after cancellation
Cancellation is usually effective only at the end of the current paid period, so you normally retain access until that date.
Immediate termination of service and access is uncommon unless explicitly stated in your receipt or terms.
Renewal and data
If you do not cancel within the required notice period, the subscription may renew automatically and billing will continue.
Your profile and personal data generally remain stored after cancellation unless you delete the account; deletion and refunds are separate processes.
Will I get a refund?
Interdate refund practice
Interdate's terms do not guarantee refunds; cancellations are effective after the notice period but do not automatically produce a refund. (source)
Users should assume unused portions of a subscription may not be refunded unless a specific exception applies.
Exceptions and consumer law
- Under South African consumer law, blanket "no refunds" policies can be unenforceable; you may be entitled to a refund minus a reasonable cancellation fee where services were not rendered. (source)
- If you believe a fee or renewal is unfair or was not properly disclosed, collect proof and seek redress through consumer channels (see Documentation checklist and After cancelling).
Interdate plans and pricing
Available plans
The following prices reflect Rand‑based figures reported in reviews and represent typical South Africa pricing for Interdate membership plans.
These figures were documented in recent reviews and may vary slightly by offer or promotion.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| 3‑month subscription | R817 per month (approx. R27 per day) | 3 months | Full messaging and profile view access |
| 6‑month subscription | R612 per month (approx. R20 per day) | 6 months | Full messaging and profile view access |
| 12‑month subscription | R388 per month (approx. R13.50 per day) | 12 months | Full messaging and profile view access |
Your consumer rights in South Africa
Key legal protections
Under the Consumer Protection Act, suppliers cannot rely on blanket "no refunds" clauses to deny legitimate refund claims for services not rendered.
Consumers may be entitled to a refund, repair or replacement, and any fee for cancellation must be reasonable and justified. (source)
How to use your rights
- Keep receipts, transaction records and any terms you agreed to at signup.
- Raise the issue first with Interdate customer service and request a written response.
- If unresolved, lodge a complaint with the National Consumer Commission or seek legal advice for stronger enforcement.
Customer experiences
Common negative reports
Multiple users report unexpected full‑price charges after low‑cost trials and that deleting a profile did not stop billing. (source)
There are repeated complaints that cancellation processes were complex, ineffective, or ignored by the provider. (source)
Serious complaints and warnings
- Some users report debt collection threats following subscription issues, particularly where cancellations were not processed correctly. (source)
- These reports highlight the importance of documented cancellation requests and payment evidence.
Documentation checklist
Essential items to collect
- Account username and email used to sign up.
- Subscription receipts and bank/card statements showing charges.
- Order confirmation, plan name, start and renewal dates.
- Copies/screenshots of cancellation requests, messages, and any customer service responses.
Useful extras
- Screenshots of the membership terms and any trial offer text at signup.
- Evidence you attempted to cancel (timestamps, confirmation numbers).
- Correspondence with your bank or card issuer if you requested a chargeback.
Common mistakes
Assuming deletion cancels billing
Many users delete their profile and assume billing stops; account deletion does not always cancel a paid subscription.
Always cancel auto‑renewal through the subscription settings or the payment provider and keep confirmation.
Missing the notice period
Failing to cancel within the required notice (often 14 days for Interdate) leads to unexpected renewals and further charges.
Set calendar reminders well ahead of renewal dates and retain proof of cancellation.
Comparative recap
Quick comparison
The table below summarizes key differences in pricing, notice periods and refund approaches for Interdate and a commonly referenced alternative (Dating SA / Dating Lab).
Use this to check which provider better fits your cancellation and refund expectations.
| Service | Price (example) | 期間 | Cancellation notice | Refund policy (summary) |
|---|---|---|---|---|
| Interdate S.A. | R817 / R612 / R388 per month (3/6/12 month plans) | Varies | Often 14 days before period end | No guaranteed refunds; disputed cases may be subject to consumer law. (source) |
| Dating SA (Dating Lab) | Contact for pricing | Varies | Usually cancel at least 48 hours before next billing (website subscriptions) | Provider states unused subscription portions generally not refundable; check terms and consumer protections. |
After cancelling
Steps to take immediately
- Save confirmation of cancellation and any reference numbers.
- Monitor your bank/card statements for subsequent charges for at least one billing cycle.
Where to get help if problems continue
- If Interdate does not acknowledge or process cancellation, escalate in writing and keep evidence.
- For unresolved disputes or alleged unfair contract terms, consult South African consumer resources. See the consumer rights discussion and the legal commentary linked above. (consumer law note)
- For reports of aggressive collection or unclear contract terms, consider seeking legal advice or contacting the National Consumer Commission. (legal Q&A example)
Address
Registered office
Interdate S.A., 13 rue du Commerce, L‑1351 Luxembourg, Luxembourg.
Use this address for formal correspondence if required by the provider's contact or legal notices.