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Cancel MINGLE2
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mingle2 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mingle2: Easy Method
What is Mingle2
Overview
Mingle2 is a free online dating platform that allows users to create profiles, search for matches, message other members and use basic features without a paid subscription.
Platform use in South Africa
The service is accessible from web and mobile apps and offers optional paid upgrades (MinglePlus) for enhanced features such as ad removal and visibility perks.
How to cancel Mingle2
Cancel via Apple App Store (iOS)
- Open Settings on your iOS device and tap your name → Subscriptions, find the Mingle2 subscription and tap Cancel.
- If you cannot cancel in Settings, contact Apple Support to manage subscriptions through your Apple ID.
Cancel via Google Play, Web/App or PayPal
- Google Play: Open the Google Play app → Menu → Subscriptions → select Mingle2 and Cancel, or contact Google Play Support.
- Web/App (site-direct purchases): Log in at Mingle2, go to Account or Settings and follow the cancel option for your subscription.
- PayPal upgrades: Sign into your PayPal account and click "Cancel Subscription" on the PayPal recurring payment entry for Mingle2.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it remains active until the end of the current billing period; you keep paid benefits until that date.
Renewal and account data
Auto‑renewal is stopped on cancellation. Your account and profile data typically remain unless you delete the account separately via the site or app settings.
Will I get a refund?
General refund policy
Mingle2’s general policy is that purchases are non‑refundable and all sales are final in most cases.
Notable exceptions and procedures
- Regional exceptions: EU/EEA/UK/Switzerland - full refund within 14 days of subscription start.
- Korea: full refund for subscriptions and unused virtual items within 7 days.
- Certain U.S. states and Israel: cancel without penalty within 3 business days; refunds for unused portions in case of death/disability may apply.
- Apple ID purchases: request refunds directly from Apple (Apple handles Apple ID purchases).
- Non‑Apple purchases: submit refund requests via Mingle2 Customer Support chat or by mail (attn. billing/refund) as provided in Mingle2 correspondence.
Mingle2 plans and pricing
South Africa App Store prices
The following prices are drawn from South African App Store listings for various MinglePlus options. Features are commonly premium perks such as ad removal and enhanced visibility.
Plans table
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| 3 Months MinglePlus | R449.99 | 3 Months (期間) | Standard MinglePlus subscription |
| 3 Months MinglePlus Discount | R259.99 | 3 Months (期間) | Discounted MinglePlus subscription |
| 6 Months MinglePlus | R719.99 | 6 Months (期間) | Standard MinglePlus subscription |
| MinglePlus 6 Months (alt) | R469.99 | 6 Months (期間) | Alternate pricing for 6‑month MinglePlus |
| MinglePlus 6 Months (alt 2) | R249.99 | 6 Months (期間) | Another variant pricing for 6‑month MinglePlus |
| 1 Year MinglePlus | R1,049.99 | 12 Months (期間) | Annual MinglePlus subscription |
Your consumer rights in South Africa
Relevant law
South African consumers are protected by the Consumer Protection Act (CPA) which requires fair value, quality services and protection against unfair contract terms.
How this affects Mingle2 terms
- Mingle2’s published non‑refund and non‑prorated policies apply generally, but CPA provisions may override unfair or prohibited contract terms.
- If you believe the terms conflict with the CPA you can raise a dispute with Mingle2, lodge a complaint with the National Consumer Commission, or seek legal advice.
Customer experiences
Positive notes
Some users appreciate the free basic features such as profile creation, searching and basic messaging without paying.
Common complaints
- Multiple reviews report fake profiles, scam attempts, aggressive advertising and difficulty reaching customer support.
- Billing complaints include being charged after cancellation and trouble obtaining refunds or cancelling subscriptions.
For community feedback and user Q&A about billing, see user‑reported discussions.
Documentation checklist
What to collect before contacting support
- Proof of purchase (receipt or bank/credit card statement showing the charge).
- Subscription ID or transaction reference (from app store or PayPal).
- Screenshots of subscription status, billing entries and any cancellation attempts.
- Account email or username and dates of charges.
Where to send paperwork
- If non‑Apple purchase: use Mingle2 customer support chat or the billing/refund mailing address if provided in correspondence.
- For Apple purchases: use Apple’s report a problem/refund flow via your Apple ID.
Common mistakes
Uninstalling the app instead of cancelling
Uninstalling the app does not cancel your subscription. You must cancel via the App Store, Google Play, PayPal or the site’s account settings.
Assuming automatic refunds or prorated credits
Many users expect automatic prorated refunds when cancelling mid‑term. Mingle2 generally does not prorate or refund unused time except in specific locales or exceptional cases.
Comparative recap
Quick comparison
| Feature | Mingle2 (South Africa) | Notes |
|---|---|---|
| Cancel via Apple | Yes - Apple ID/iTunes | Manage through iOS Settings or Apple Support |
| Cancel via Google Play | Yes - Google Play | Cancel in Google Play app or contact Google |
| Cancel via Web/App | Yes - Account/Settings | Stop auto‑renewal; access continues to period end |
| Refund likelihood | Low - purchases usually non‑refundable | Exceptions exist for specific regions and cases |
After cancelling
Immediate next steps
- Keep confirmation or screenshots showing cancellation and the subscription end date.
- Monitor your card or PayPal for any unexpected charges and save those statements.
Where to read more and escalate
- User billing and refund experiences: PissedConsumer Q&A
- General site review and free feature notes: DatingScout review
- Customer service & complaints summary: PissedConsumer customer service page
Address
Corporate mailing address
350 Sansome Street, Suite 925, San Francisco, CA 94105, United States.
Billing / refund correspondence
If instructed in Mingle2 correspondence, send billing or refund letters to the Attn: Billing/Refund address provided in your account or the service’s billing details.