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Cancel PLENTY OF FISH
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Plenty Of Fish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Plenty Of Fish: Easy Method
What is Plenty Of Fish (POF)
Overview
Plenty Of Fish (POF) is an online dating service that offers free messaging and profile browsing with optional paid subscriptions that add premium features.
The service is used worldwide, including in South Africa, and provides in-app purchases through Apple and Google as well as direct subscriptions on POF’s website.
Why users subscribe
Paid plans typically add ad-free browsing, extended profiles, boosts, tokens and other visibility features to improve match and messaging options.
Subscriptions renew automatically unless cancelled according to the platform used to subscribe.
How to cancel Plenty Of Fish
Cancel via iOS (App Store)
- Open iPhone Settings.
- Tap your Apple ID at the top, then Subscriptions.
- Select the POF subscription and tap "Cancel Subscription" to stop future renewals.
- Access continues until the end of the paid period.
Cancel via Google Play (Android) or POF website
- Google Play: Open Google Play app → profile icon → Payments & Subscriptions → Subscriptions → select POF → "Cancel subscription".
- POF website: Log in at POF.com → Manage Account → Membership → Account Type → My Membership → cancel membership.
- All methods stop automatic renewal; you retain access until the current paid term expires.
Official help & confirmation
For step-by-step instructions and official guidance see POF’s help article.
Official cancellation and refund details are listed in POF’s terms and help pages; keep confirmation screenshots or emails for your records.
POF help: Canceling or refunding your paid subscription
What happens when you cancel
Access and renewals
Cancellation stops automatic renewal but does not usually remove immediate access to paid features.
Your premium access remains active until the end of the current paid period for the subscription you purchased.
Account and data
Cancelling a subscription does not automatically delete your POF account or profile data.
If you want your account removed, follow POF’s account deletion process separately after cancelling subscriptions.
Will I get a refund?
POF general refund policy
POF’s standard policy is that subscriptions are final and non‑refundable - no refunds for unused or partially used periods - unless local law requires otherwise.
Requests for refunds are subject to the method of purchase (App Store refunds handled by Apple, web purchases handled by POF customer service).
Exceptions and jurisdictional rights
- EU/EEA/UK/Switzerland: full refund possible if requested within 14 days of subscription start, per POF terms.
- Certain U.S. states (e.g., California) and Israel: may allow cancellation without penalty before the end of the third business day after subscribing.
- If you purchased via Apple, refund requests must be handled through Apple; for web purchases, POF requests a signed, dated cancellation notice with order details.
See POF’s official terms for full details and required procedures.
Plenty Of Fish plans and pricing
Pricing overview
Below are sample South African prices and common in‑app items reported for POF. Prices may change; check the app store or POF website for current rates.
Some in‑app items are sold as one‑time purchases, others as subscriptions.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| 2‑Month Subscription | R415.11 per month (R830.22 total) | 2 months | Premium features: extended profiles, read receipts, ad‑free, profile views, virtual gifts, more |
| 4‑Month Subscription | R264.77 per month (R1,059.06 total) | 4 months | Same premium features |
| 8‑Month Subscription | R207.45 per month (R1,659.61 total) | 8 months | Same premium features |
| 1 Week Subscription (In‑App iOS) | R399.99 | 1 week | App Store - unspecified premium features |
| 1 Week Prestige (In‑App iOS) | R599.99 | 1 week | Prestige tier |
| 1 Month Subscription (In‑App iOS) | R599.99 | 1 month | App Store - unspecified premium features |
| POF Premium Membership (In‑App iOS) | R519.99 | unspecified | POF Premium Membership |
| 1 Month Prestige (In‑App iOS) | R799.99 | 1 month | Prestige tier |
| 1 Boost (In‑App iOS) | R99.99 | one‑time | Boost |
| 1 Token (In‑App iOS) | R39.99 | one‑time | Single Token |
| Upgrade (In‑App iOS) | R279.99 or R489.99 | one‑time | Upgrade options unspecified |
Your consumer rights in South Africa
General position for South African consumers
Many POF users in South Africa are not covered by EU/EEA or specific US/Israel cooling‑off protections that POF describes.
POF’s policy states refunds are generally not available unless local law requires otherwise.
Practical advice for South African users
- Check your payment method’s dispute/refund options (bank, card issuer, Apple/Google receipts).
- Retain purchase receipts and cancellation confirmations in case you need to escalate a dispute.
- If unsure about legal rights, consider seeking local consumer advice before subscribing to long terms.
Customer experiences
Positive reports
Some users report POF has more "realistic" profiles compared with other services and useful location visibility features.
Occasional positive feedback highlights useful discovery tools for local matches.
Common complaints
Many users report fake or inactive profiles and limited messaging value even after paying for premium features.
Other frequent issues include dissatisfaction with customer service, billing disputes, and refund denials.
Documentation checklist
What to gather before contacting support
- Subscription confirmation or receipt showing date and payment method.
- Screenshots of account membership page or app subscription details.
- Copies of any cancellation confirmation, emails, or screenshots of the cancelled status.
- If requesting a refund, a signed and dated cancellation notice with order details (for web purchases per POF terms).
Where to use these documents
- Provide them to POF customer service if requested for refunds or disputes.
- Use receipts when contacting Apple or Google for App Store / Play Store purchases.
Common mistakes
Mixing up cancellation channels
A frequent error is cancelling on POF.com but forgetting to cancel the App Store or Google Play subscription (or vice versa).
Always cancel using the same channel you used to subscribe to stop automatic renewals.
Assuming an immediate refund or access removal
Many expect immediate refund or immediate loss of access; in practice access remains until the paid period ends and refunds are only available under limited conditions.
Keep proof of cancellation and double‑check billing statements for unexpected charges.
Comparative recap
Quick comparison
| Feature | POF (South Africa) |
|---|---|
| How to cancel | Cancel via App Store, Google Play or POF.com depending on purchase method |
| Refund availability | Generally non‑refundable; exceptions for EU/EEA/UK/Switzerland and certain regions or per platform policies |
| Access after cancel | Access remains until the end of the paid period |
| Typical price examples | R207.45 - R415.11 per month (multimonth plans) and various in‑app weekly/monthly items (R39.99 - R799.99) |
| Best next step | Cancel in the store used to subscribe, save confirmations, check platform refund policies |
After cancelling
Immediate steps
Save any cancellation confirmation, screenshot the membership page showing cancelled status, and keep payment receipts for 60 - 90 days.
Monitor your bank or card statements for any unexpected renewals after cancellation.
Useful official links
Address
Mailing address for cancellations
Attn: Cancellations, P.O. Box 25472, Dallas, TX 75225, USA
If POF’s terms require a signed and dated cancellation notice for web purchases, include that notice plus order details and copies of receipts when mailing.
Keep records
When mailing, use tracked postage and retain proof of posting. Keep copies of everything you send and any responses you receive.