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I hereby notify you of my decision to terminate the contract relating to the Sniffies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sniffies: Easy Method
What is Sniffies
Overview
Sniffies is a location-based dating platform that shows nearby users on a map to facilitate casual meet-ups and hookups.
The service offers free use plus a paid "Sniffies Plus" tier with extra features such as unlimited chat and advanced map tools.
Purpose and audience
The app is primarily aimed at LGBTQ+ adults seeking casual encounters and quick connections through a map-style interface.
Users access Sniffies via web browsers or mobile apps on iOS and Android, with subscriptions handled by the platform or the app stores.
How to cancel Sniffies
Cancel on iOS / App Store
- Open iPhone Settings → tap your Apple ID → Subscriptions → select "Sniffies Plus".
- Tap "Cancel Subscription"; Apple manages billing and cancellations and the subscription continues until the end of the paid period.
- See the official instructions: Sniffies: Manage payment settings.
Cancel on Android / Google Play
- Open the Google Play app → Profile → Payments & subscriptions → Subscriptions → select "Sniffies Plus".
- Tap "Cancel subscription"; Google Play controls the cancellation and refunds per its policies.
- Reference guide: Sniffies: Manage payment settings.
Cancel on the Web (Sniffies.com)
- Log in at https://sniffies.com/ → Profile → Settings → Billing/Subscription → "Cancel subscription".
- Web cancellations typically take effect immediately and remove premium access at once.
- Use the web management guide: Sniffies: Manage payment settings.
Cancel a 7-day trial
- If you started a 7-day free trial via the App Store or Google Play, cancel before the trial ends to avoid charges.
- Late cancellations are generally non-refundable; see trial-specific guidance: Cancel Sniffies 7-day trial.
- Trials billed through app stores must be managed through Apple or Google Play.
Account deletion vs subscription cancellation
- Deleting your Sniffies account does not automatically cancel subscriptions billed by Apple, Google, or via web payment.
- Cancel subscriptions separately through the relevant app store or web billing settings before or after account deletion.
- More on account deletion: How to delete your Sniffies account.
What happens when you cancel
Access after cancellation
For App Store or Google Play subscriptions, cancellation usually stops renewal but keeps access until the paid period ends.
For web-based cancellations, premium access typically ends immediately and you revert to the free tier.
Billing and renewal
Automatic renewal is disabled at cancellation; you will not be billed again after the current paid period (unless you re-subscribe).
If you cancel a trial before it ends, access continues until the trial expiry; otherwise it auto-renews to a paid plan.
Account and data
Canceling a subscription does not automatically delete your Sniffies account or profile data.
To remove your account and data, follow the deletion steps separately: Delete your Sniffies account.
Will I get a refund?
General refund policy
Sniffies generally does not provide refunds for canceled subscriptions after the trial period; refunds are not standard practice.
Most prepaid periods are non-refundable unless explicitly stated otherwise by Sniffies or required by platform rules.
Platform-specific refunds
- Apple-managed subscriptions: refunds follow Apple's policies; request via Apple support.
- Google Play subscriptions: refunds follow Google's rules; request via Google Play Help.
- Web purchases: refunds depend on Sniffies' own terms; they are rarely granted for used digital services.
Trial and exceptional cases
If you miss canceling a 7-day trial, refunds are unlikely but you can try contacting support or the app store for exceptions.
For billing disputes or non-response from Sniffies, consider contacting your bank or payment provider about chargeback options.
Sniffies plans and pricing
Available plans (USD listing)
Below are the commonly advertised Sniffies Plus plans in USD. Exact local (ZAR) prices are not publicly listed and will vary by store and exchange rates.
Notes on local pricing
To see precise South African pricing, check the Apple App Store or Google Play Store on your device.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Sniffies Plus Monthly | US$9.99 | Monthly | Unlimited chat, advanced map, anonymous messaging, premium stickers |
| Sniffies Plus Quarterly | US$24.99 | 3 Months | Same premium features, ~17% savings |
| Sniffies Plus Annual | US$79.99 | 12 Months | Same premium features, ~33% savings |
Your consumer rights in South Africa
Digital services and refunds
Under South African law, digital products that are delivered instantly are generally not automatically refundable unless defective or misrepresented.
There is typically no statutory cooling-off period for digital services that are accessed immediately.
General consumer protections
The Consumer Protection Act and related laws provide a 7-day cooling-off for certain online purchases of goods, but digital services are commonly excluded once accessed.
If Sniffies misrepresented the service or failed to deliver paid features, you may have stronger grounds for a refund or complaint.
Recommended actions
- Attempt refunds or disputes via Apple or Google Play where applicable.
- If Sniffies is unresponsive, contact your bank or card issuer to discuss chargeback options for unauthorised or unresolved charges.
- Keep all receipts, screenshots and correspondence to support any consumer claim.
Customer experiences
Positive feedback
Some users praise the map-based concept and ease of browsing for nearby people.
Reviews occasionally report successful meet-ups and straightforward UI for casual use.
Negative feedback
Many complaints note spam, bots, scammers, and inadequate moderation on the platform.
Users also report poor customer support, billing difficulties, app performance issues, and safety concerns.
Sources and reports
Further user reports and reviews are available on independent review pages and community threads.
See aggregated user feedback examples: Sniffies on Trustpilot.
Documentation checklist
What to gather before cancelling
- Account email and username used with Sniffies.
- Receipt or transaction ID from Apple, Google Play, or web payment.
- Screenshots of subscription status and billing date if available.
What to keep if disputing charges
- Correspondence with Sniffies support and any support ticket numbers.
- Time-stamped screenshots showing access, trial start, and renewal dates.
- Bank or card statements showing the charges you wish to dispute.
Common mistakes
Not cancelling in the right place
Many users try to delete their Sniffies account but forget that subscriptions billed via Apple or Google must be canceled in those stores.
Always cancel in the same place where the subscription was purchased to stop renewals.
Missing trial deadlines
Failing to cancel before the 7-day trial ends results in automatic billing; trials are managed by Apple/Google when started through those stores.
Set a calendar reminder a day before the trial expires to avoid accidental charges.
Relying solely on support responses
Some users report slow or no response from Sniffies support; don't wait if a charge is impending - cancel directly via the app store or web settings.
Collect evidence and contact your payment provider if you cannot resolve billing through the platform.
Comparative recap
At-a-glance comparison
| Method | Where to cancel | Effect on access | Refund likelihood |
|---|---|---|---|
| iOS / App Store | iPhone Settings → Apple ID → Subscriptions | Access continues until end of billing cycle | Refunds follow Apple's policy (possible through Apple) |
| Android / Google Play | Google Play → Profile → Payments & subscriptions | Access continues until end of billing cycle | Refunds follow Google Play rules (contact Google) |
| Web (Sniffies.com) | Profile → Settings → Billing/Subscription | Cancellation usually takes immediate effect | Web refunds depend on Sniffies' terms; generally unlikely |
Quick takeaway
Cancel where you purchased. App-store subscriptions stay active until period end; web cancellations often end access immediately.
Refunds are rare - use store dispute processes or bank chargebacks if necessary.
After cancelling
What to check next
- Confirm cancellation email or subscription status in your Apple/Google account or Sniffies web settings.
- Monitor your card or bank statement to ensure no unexpected renewals occur.
Helpful links and next steps
- Manage payment settings and cancellations: Sniffies: Manage payment settings.
- Cancel a 7-day trial: Cancel Sniffies 7-day trial.
- Delete your Sniffies account (note: does not cancel subscriptions): How to delete your Sniffies account.
Address
Registered contact
Sniffies contact/registrant mailing address (public WHOIS entry):
PO Box 786, Hayes, Middlesex, UB3 9TR, United Kingdom
Support and reporting
For billing questions start with Apple or Google Play if you subscribed through those stores.
For account or web-billing issues, use Sniffies' in-app or website support channels and retain all correspondence for disputes.