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Social Catfish

Cancel SOCIAL CATFISH

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Social Catfish Cancel Subscription | Postclic
Social Catfish
25096 Jefferson Avenue A‑5
92562 Murrieta United States
support@socialcatfish.com
Cancellation of Social Catfish contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Social Catfish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Social Catfish
25096 Jefferson Avenue A‑5
92562 Murrieta , United States
support@socialcatfish.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Social Catfish: Easy Method

What is Social Catfish

Overview

Social Catfish is an online service that helps users verify identities and investigate online profiles to detect catfishing, scams or to reconnect with lost contacts.

The service combines reverse‑image search, public record searches and profile matching to produce investigative leads for customers.

Purpose and typical uses

Common uses include verifying the identity of someone met online, checking profile photos, and tracing contact details tied to an online identity.

Users often subscribe for a limited period or purchase single searches to confirm whether a profile is genuine.

How to cancel Social Catfish

Cancel via website dashboard

  • Log into your Social Catfish account on the website.
  • Go to Account → Plan or Subscription settings.
  • Click the cancel icon (trash can or three‑dots → Cancel) and confirm; you should see confirmation shortly after.
  • See a user guide that describes the dashboard cancellation flow: Dashboard cancellation guide.

Cancel by phone, email or app store

  • Phone or email: request cancellation via Social Catfish support (the publicly reported contact channels include toll‑free phone and support emails such as welcome@socialcatfish.com or optout@socialcatfish.com).
  • If you subscribed via Google Play, open Play Store → Profile → Payments & subscriptions → Subscriptions → find Social Catfish → Cancel. (Social Catfish does not have an official iOS app in verified sources.)
  • For phone/email contact details and experiences from other users see: customer service reports and a Play Store cancellation guide: Play Store steps.

What happens when you cancel

Access after cancellation

When you cancel a subscription, your access to paid features typically continues until the end of the current billing cycle unless otherwise stated.

Immediate loss of access can occur if the provider enforces account suspension; confirm the date of service termination in your confirmation message.

Renewal and account data

Cancellation stops future auto‑renewal; it does not necessarily remove your account or the data Social Catfish retains about you.

If you want personal data removed, request opt‑out or data deletion explicitly via the optout email or support channels referenced by the provider.

Will I get a refund?

Refund policy summary

Social Catfish may offer a refund for the first search within 30 days under a satisfaction guarantee, but refunds are assessed case‑by‑case and are not automatic.

Refunds are commonly denied after the first month or for subsequent searches; prorated or partial refunds are generally not provided.

How to request a refund

  • Contact customer support promptly by phone or email and state your refund request and reasons.
  • Reference the satisfaction guarantee if your case concerns the first search within 30 days.
  • See the provider help article and third‑party guides for examples: official help article and a summary of refund experiences: refund guidance.

Social Catfish plans and pricing

Pricing availability

No reliable, official South Africa (ZAR) pricing was found in the verified sources for 2024/2025.

All publicly referenced prices in the verified sources are listed in USD; contact Social Catfish for current regional pricing.

How to get exact pricing

To obtain exact pricing for your country, check your account billing page or contact support directly via the help article or listed emails.

If you need a ZAR estimate, request a conversion from the USD price from support or use an exchange rate tool after you have the USD amount.

Plan 期間 Price
Single search / One‑time - Contact for pricing
Subscription (recurring) - Contact for pricing
Trial or promotional - Contact for pricing

Your consumer rights in South Africa

Relevant law

South African consumers are protected under the Consumer Protection Act (CPA), which requires fair, transparent contract terms and clear disclosure of pricing, trials and auto‑renewal.

The CPA can apply to digital services, but exemptions exist where the consumer has used the digital service and explicitly waived cooling‑off rights.

Remedies and complaints

  • If terms were not clearly disclosed or a refund was wrongfully denied, you may lodge a complaint with the National Consumer Commission in South Africa.
  • You can also dispute unauthorised or unexpected charges with your bank or card issuer and provide supporting documentation of your cancellation attempts.

Customer experiences

Positive reports

Some users report helpful customer service and that reverse‑image tools and identity leads were useful for reconnecting with contacts or verifying images.

These positive experiences are noted in reviews and technical overviews of the service.

Negative reports

  • Many complaints cite hidden billing and small trial charges followed by larger unexpected recurring charges.
  • Other common issues include difficulty cancelling, data opt‑out cycles where content reappears, and inconsistent refund outcomes.

For user review samples and reputation context see summaries and reviews: service review and aggregated user reviews: Trustpilot.

Documentation checklist

What to prepare before contacting support

  • Your account email and username.
  • Transaction receipts, bank/card statements showing charges, and dates of subscription renewals.
  • Any confirmation or cancellation messages you received from the service.

What to include in a dispute or complaint

  • Clear timeline of events (trial charge, renewal date, cancellation attempts).
  • Copies/screenshots of account settings, subscription pages, and support correspondence.
  • If escalating, include reference numbers from any customer support interactions.

Common mistakes

Billing surprises

Many users are surprised by recurring charges after accepting a low trial fee; always check the full terms and renewal amount before accepting trials.

Review your card statements soon after signup to detect unexpected charges early and allow timely disputes.

Cancellation errors

Common cancellation errors include attempting to cancel via the wrong channel (app store vs provider) or not confirming a cancellation confirmation message.

Ensure you cancel in the same place you subscribed (website vs Google Play) and retain the confirmation for any future disputes.

Comparative recap

Quick comparison summary

The table below provides a concise comparison of Social Catfish against simple alternatives such as manual searches and generic paid background services.

Use this to weigh ease of cancellation, refund likelihood and price transparency before subscribing.

Service 期間 Ease of cancellation Refunds Notes
Social Catfish 月額 / 年間 Moderate - dashboard or support needed Possible for first search; case‑by‑case Price in USD; watch for trial → recurring billing
Do‑it‑yourself (manual searches) - Immediate - no subscription Not applicable Free or low cost but more time required
Other paid service (generic) 月額 / 年間 Varies - check provider policies Varies - provider dependent Compare terms and refund policies before subscribing

After cancelling

Next steps you should take

  • Save or screenshot your cancellation confirmation and any reference numbers.
  • Monitor your card or bank statements for further charges for at least one billing cycle.
  • If charged after cancellation, contact support and your bank promptly to dispute the charge.

Useful links and resources

Official help article for account and refund queries: Social Catfish help.

Additional user guides and experiences: dashboard cancellation guide, Play Store cancel steps, and community reports: customer service reports.

Address

Corporate address

25096 Jefferson Avenue A‑5, Murrieta, CA 92562, United States

Contact details (reported)

Reported support phone and emails include: 844‑1422‑18347 (US toll‑free, reported hours Mon - Fri 9 AM - 5 PM PST), welcome@socialcatfish.com and optout@socialcatfish.com.

If you plan to escalate a dispute, include the address and all correspondence when you contact your bank or consumer protection agency.

FAQ

To cancel your Social Catfish subscription via the website, log into your account, navigate to Account → Plan or Subscription settings, click the cancel icon, and confirm your cancellation. Remember to keep proof of your cancellation.

After canceling your subscription, you typically retain access to paid features until the end of the current billing cycle unless stated otherwise. Ensure you check your confirmation message for the exact termination date.

Refunds for Social Catfish are assessed on a case-by-case basis. You may be eligible for a refund for the first search within 30 days under their satisfaction guarantee. Contact customer support to request a refund.

Yes, you can request cancellation by emailing Social Catfish support at welcome@socialcatfish.com or optout@socialcatfish.com. Always keep a record of your cancellation request.

If you subscribed via Google Play, open the Play Store, go to Profile → Payments & subscriptions → Subscriptions, find Social Catfish, and select Cancel. For other methods, refer to your subscription details.