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Cancel TAIMI
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I hereby notify you of my decision to terminate the contract relating to the Taimi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Taimi: Easy Method
What is Taimi
Overview
Taimi is a dating and social networking app focused on the LGBTQ+ community, offering match-making, social features and premium paid options.
The platform aims to provide a safer, inclusive space for dating and community events, supported by in-app purchases and subscriptions.
Who it's for
Taimi is intended for LGBTQ+ adults seeking dating, friendships, and community engagement across locations.
It offers free basic access plus paid tiers that add visibility and premium features for users who want more control or exposure.
How to cancel Taimi
Cancel on iOS / App Store
- Open your iPhone Settings, tap your Apple ID, then Subscriptions.
- Select Taimi from the list and tap Cancel Subscription.
- Note: deleting the app does not cancel the subscription; you must cancel via Apple settings.
Cancel on Google Play and Web
- Google Play: Open the Google Play Store → Profile → Payments & subscriptions → Subscriptions → Taimi → Cancel.
- Web/in-app (Taimi site): Log into your account, go to Profile or Settings → Subscription → Cancel.
- As an alternative you may contact support for assistance; see the Documentation checklist below for contact options.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access to paid features typically continues until the end of the current billing term.
After the term ends, features tied to the subscription will be revoked unless you renew or repurchase access.
Renewals and data
Cancellations stop future renewals but do not remove account data unless you request account deletion separately.
Deleting the mobile app does not stop billing; you must cancel via the appropriate store or your Taimi account settings.
Will I get a refund?
Taimi refund policy (general)
Per Taimi's terms, charges are generally final and non-refundable, including for partially used periods, unless otherwise stated.
Refund requests are considered according to the terms and applicable law; the standard position is no refunds for unused time.
Exceptions and regions
Users in the EU/EEA and UK may have a right to a full refund within 14 calendar days of activation; to exercise this right, notify Taimi at support@taimi.com.
South African consumers do not have an automatic statutory 14-day digital cooling-off right, so refunds in South Africa depend on Taimi's discretionary policy or store-level refunds via Apple/Google.
For the full policy, see Taimi's terms: Taimi Terms.
Taimi plans and pricing
Pricing summary
Below are prices observed in the South African App Store listing. Some items show multiple price points reflecting different packaging or promotions.
Subscription durations are not always specified in the store listing and are confirmed during purchase in the app.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Taimi Bronze (one-time) | R79.99 | One-off | Basic premium perks |
| Taimi Bronze (alternate) | R119.99 | One-off | Basic premium perks (variant) |
| Taimi Silver (one-time) | R249.99 | One-off | Enhanced visibility, limited premium features |
| Taimi Silver (alternate) | R349.99 | One-off / Subscription | Enhanced visibility, variant packaging |
| Taimi Gold (subscription) | R349.99 | Subscription | Full premium feature set |
| Taimi Gold (one-time) | R699.99 | One-off | Full premium features (likely longer duration) |
| Taimi Locations: City | R299.99 | One-off | Permanently change location to purchased city |
| Action Infinity | R399.99 | One-off | Consumable pack (features unspecified) |
Your consumer rights in South Africa
Cooling-off and statutory rights
South African consumer law does not provide an automatic 14-day cooling-off right for digital content like some EU/EEA/UK laws do.
Therefore, the default no-refund stance in Taimi's terms likely applies to South African users unless the company offers a discretionary refund.
Practical steps for South African users
If you need a refund, first contact Taimi support and explain the situation; include purchase details and screenshots where possible.
You can also request a refund through Apple or Google Play store support if the purchase was made through those stores; their processes differ and may allow refunds in some cases.
Customer experiences
Positive feedback
Many users praise Taimi's responsive customer support and the inclusive community environment for LGBTQ+ connections.
For aggregated reviews, see community feedback pages such as Trustpilot: Taimi on Trustpilot.
Negative feedback
Common complaints include recurring billing problems - being charged after supposed cancellation - and that deleting the app does not stop charges.
Other criticisms note that helpful features may be locked behind paid tiers and that match quality can vary by region; summaries of these concerns appear on community review pages such as postclic.
Documentation checklist
What to gather before contacting support
- Proof of purchase: receipt from Apple, Google Play, or your bank statement.
- Account details: the email or username used for your Taimi account.
- Dates: activation date, trial start date (if applicable), and date you cancelled (if you attempted to).
How to submit the documentation
- Include screenshots of subscriptions, receipts, and any cancellation confirmations.
- When contacting Taimi support, reference the purchase details and attach the gathered documents to speed up review.
Common mistakes
Assuming deleting the app cancels billing
Many users delete the app expecting billing to stop; this does not cancel subscriptions charged via Apple or Google.
Always cancel within the store subscription settings or your Taimi account to stop future charges.
Missing cancellation deadlines for trials
Free trials must be cancelled at least 24 hours before renewal to avoid being charged; waiting until the renewal day can result in an immediate charge.
If you miss the deadline, refunds are not guaranteed and are handled case-by-case by support or the store provider.
Comparative recap
Quick comparison of cancellation channels
The table below compares the main cancellation routes, what they stop, and refund likelihood.
| Channel | How to cancel | Stops billing? | Refund likely? |
|---|---|---|---|
| Apple / iOS | iPhone Settings → Apple ID → Subscriptions → Taimi → Cancel | Yes, stops future Apple-billed renewals | Unlikely; Apple handles refunds case-by-case |
| Google Play | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Taimi → Cancel | Yes, stops future Google-billed renewals | Unlikely; Google Play handles refunds case-by-case |
| Web / Taimi account | Log in → Profile/Settings → Subscription → Cancel or email support | Yes for subscriptions billed by Taimi directly | Possible only per Taimi terms; generally final unless law requires refund |
After cancelling
Confirming cancellation
Check for a cancellation confirmation from Apple/Google or a confirmation message in your Taimi account.
Keep screenshots or emails as proof in case of future billing disputes.
Useful links and contacts
Review Taimi's official terms and refund information here: Taimi Terms.
To request support or raise a refund inquiry, contact Taimi support at support@taimi.com (include your purchase details and receipts).
Address
Company address
Social Impact INC.
1180 North Town Center Drive Suite 100, Las Vegas, Nevada, 89144, United States of America
Postal cancellation option (per Terms)
If you prefer to exercise any contractual right of cancellation by mail, you may use the company address above and include your account and purchase details.
Always include proof of mailing and copies of documents when sending cancellation notices by post.