Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel TWOO
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Twoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Twoo: Easy Method
What is Twoo
Overview
Twoo is an online dating and social discovery platform that lets users create profiles, chat, and meet new people. It operates on a freemium model with optional paid premium features.
Who runs it
Twoo was operated by Massive Media Match NV. The service has been known for features like messaging and video chat, alongside user reports about profile quality and support.
How to cancel Twoo
Cancel account via website or app
- Sign in to your Twoo account on the website or in the app.
- Go to Settings → “Cancel your account” or “Delete Account”.
- Follow on-screen prompts; the account and associated data are deleted immediately and irreversibly.
Cancel subscriptions bought through app stores
- If you purchased via Apple App Store: open Apple ID settings → Subscriptions, then select Twoo and cancel.
- If you purchased via Google Play: open the Google Play app → Profile → Payments & subscriptions → Subscriptions → select Twoo and cancel.
For a step-by-step cancellation walkthrough, see the external guide below.
Twoo cancellation guide (postclic)
What happens when you cancel
Access after cancellation
If you cancel a paid subscription, you typically retain premium access until the end of the current paid billing period. This applies to subscriptions managed by app stores.
Account and data deletion
Using Twoo’s built-in “Cancel your account” or “Delete Account” option deletes your account and user data immediately and irreversibly.
Will I get a refund?
Refunds for store purchases
Twoo cannot process refunds for subscriptions purchased through Apple or Google. Refunds for those purchases must be requested through the respective app store.
Exceptions and cooling-off
- There is no indication of an automatic 14-day cooling-off right for Twoo subscriptions; refunds depend on the app store’s policy or exceptional case review.
- Contact Apple Support or Google Play Support for refund requests and dispute procedures.
Twoo plans and pricing
Pricing availability
No official, up-to-date pricing for Twoo premium plans is provided in the verified sources available for this guide.
How to learn current pricing
Check the app store listing or the Twoo app/website while signed in to view current offers and prices for your country.
| Plan | Period | Price |
|---|---|---|
| Premium (example) | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
General consumer protections
South African consumers are protected by the Consumer Protection Act (CPA) and other regulations that require fair billing and honest marketing.
Digital subscriptions and remedies
- For digital services, refunds and cancellations can depend on the seller’s terms and the platform (Apple/Google) used for purchase.
- If you encounter unfair practices, you can lodge complaints with the National Consumer Commission or seek chargebacks via your payment provider where appropriate.
Customer experiences
Positive feedback
Some users have reported useful features such as video chat and ease of meeting people while the service was active.
Negative feedback
There are numerous reports of fake profiles, spam, scammers, aggressive upgrade prompts, and difficulties with cancellations or unexpected charges.
Documentation checklist
What to gather before cancelling
- Account email and username used for Twoo sign-in.
- Proof of any subscription purchase (receipt from Apple ID or Google Play).
- Dates of charges and screenshots of billing or renewal notices.
What to have for refund/dispute requests
- Transaction ID from the app store receipt.
- Relevant screenshots showing attempted cancellations or support correspondence.
Common mistakes
Assuming deletion equals refund
Deleting your Twoo account is not the same as stopping future billing if your subscription was managed through Apple or Google.
Always cancel the subscription through the app store as well as deleting the account to avoid renewals.
Not saving proof
Many disputes fail because users lack purchase receipts or screenshots. Save app store receipts and any confirmation screens when cancelling.
Comparative recap
Quick comparison
| Aspect | Twoo | What to check |
|---|---|---|
| Cancellation | Account deletion via app/site; subscriptions via app stores | Follow both account deletion and app-store subscription cancel steps |
| Refunds | Handled by Apple/Google if purchased there; Twoo cannot directly refund those purchases | Request refund from the store where purchase occurred |
| Support | Mixed user-reported resolution rates | Keep documentation and escalate via payment provider if needed |
| Safety | Some users report fake profiles and spam | Report suspicious accounts and avoid sharing personal or financial information |
After cancelling
If you still get charged
- Check which store (Apple/Google) was used and verify subscription status there.
- Contact the app store or your bank for charge disputes or chargebacks if charges persist.
Helpful links
Twoo cancellation walkthrough (postclic)
Twoo company information (Wikipedia)
Address
Corporate address
Massive Media Match NV, Emile Braunplein 18, 9000 Ghent, Belgium.
Contact notes
For subscription or payment disputes, contact the app store (Apple/Google) used to make the purchase and keep all receipts and screenshots for evidence.