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Cancel BLIZZARD ENTERTAINMENT
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I hereby notify you of my decision to terminate the contract relating to the Blizzard Entertainment service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Blizzard Entertainment: Easy Method
What is Blizzard Entertainment
Overview
Blizzard Entertainment is a developer and publisher of digital games and services, including World of Warcraft, Overwatch and Diablo.
It sells games, in-game items, virtual currency and subscriptions through its Battle.net platform and via third-party app stores and retailers.
Services covered
Services include Battle.net purchases, subscriptions (e.g., WoW), and digital in-game items and currency.
Purchases can be made directly on Battle.net or through third-party platforms such as the Apple App Store, Google Play, Xbox store and other retailers.
How to cancel Blizzard Entertainment
Cancel via Battle.net (web)
- Sign in to your Battle.net account and go to your account's subscription or purchase management page.
- Find the active subscription and click the option to "cancel account" or cancel the specific subscription.
- Follow on-screen prompts to confirm cancellation. Blizzard processes cancellations effective at the end of the current billing period.
Cancel purchases made via third-party stores
- If you purchased through the Apple App Store or Google Play, you must cancel or request refunds through those platforms' systems.
- For purchases via console stores (Xbox/PlayStation) or third-party key sellers, use the relevant platform or vendor portal to manage cancellations or refunds.
What happens when you cancel
Access and service end date
Cancellation on Battle.net is effective at the end of the current billing period unless otherwise stated.
You typically retain access until that period ends; active entitlements remain usable during that time.
Account data and entitlements
Account data and previously purchased digital content generally remain on your account after cancellation.
Downloaded or used digital content may be excluded from reversal or cancellation rights under local law and Blizzard policy.
Will I get a refund?
Blizzard (Battle.net) refund rules
Blizzard allows refunds for games or expansions purchased on Battle.net within 14 days if total playtime is under two hours.
In-game items, virtual currency and subscriptions are refundable within 14 days if unused, subject to specific exclusions.
See Blizzard's official refund policy for detailed eligibility and exclusions:
Exceptions and third-party platform rules
- Certain items are non-refundable (examples: Hearthstone products, auction-house tokens, opened items, content immediately applied).
- If you purchased via Apple or Google Play, refunds must be requested through those platforms; Blizzard cannot process those refunds.
- Cancellation is often ineffective once digital content has been downloaded, accessed or used.
Blizzard Entertainment plans and pricing
Overview of sample digital product prices (South Africa)
No official Blizzard subscription pricing in ZAR for Battle.net subscriptions was publicly listed for 2024/2025.
Below are example digital product prices available via Xbox South Africa or third-party sellers; verify at point of sale.
| Plan | Price | Period | Features |
|---|---|---|---|
| Overwatch Legendary Edition (Battle.net key - South Africa) | R999.00 | One-time purchase | Base game with Legendary skins bundle |
| 1000 Overwatch Coins (In-game currency via Xbox South Africa) | R179.00 | One-time purchase | In-game currency for Overwatch 2 (coins) |
| Overwatch 2 Starter Pack (Season 20) | R179.00 | One-time purchase | 1000 Overwatch Coins + Borealis Reinhardt Epic Skin |
| Overwatch 2 Ultimate Battle Pass Bundle (Season 20) | R717.00 | One-time purchase | Premium Battle Pass + 20 tiers + 2000 Overwatch Coins + Mythic content |
Your consumer rights in South Africa
ECTA cooling-off period
Under the Electronic Communications and Transactions Act (ECTA) section 44, consumers may cancel certain online purchases within seven days of conclusion or delivery without penalty.
Suppliers must refund the full amount within 30 days; they may recover direct return costs.
Summary source: businesstech.co.za
Consumer Protection Act (CPA) and digital content
The CPA allows returns, refunds, repairs or replacements for defective goods within six months where applicable.
Digital-content cancellation rights can be limited: downloaded or used content is typically excluded from cooling-off rights. See local guidance:
Customer experiences
Common negative feedback
Public reviews (including on Trustpilot) frequently mention long wait times, unhelpful automated responses and difficulties obtaining refunds.
Other common complaints concern account suspensions or bans without clear explanations.
See aggregated feedback: Trustpilot - Blizzard
Balanced perspective
Many users complete purchases and play without issues; individual support experiences vary by case and region.
Using the correct cancellation channel and keeping documentation improves the chance of a smooth resolution.
Documentation checklist
Essential purchase records
- Order number or invoice from Battle.net or the store where you purchased.
- Proof of payment (bank statement, card transaction or platform receipt).
- Account email, BattleTag/ID and character or account identifiers where relevant.
Evidence for refunds or disputes
- Screenshots showing playtime, unused items, or error messages.
- Correspondence with Blizzard or platform support (ticket IDs, dates).
- If claiming a consumer-rights remedy, a copy of the relevant platform or seller terms and timelines.
Common mistakes
Using the wrong cancellation path
Many consumers attempt to cancel App Store or Google Play purchases via Blizzard; platform purchases must be handled through the platform.
Always check where the purchase was charged and use that vendor's refund process first.
Missing evidence or timing out
Failing to capture receipts, screenshots or playtime before contacting support reduces the chance of a successful refund.
Waiting too long to request a refund or cancelling after digital content has been used may remove refund eligibility.
Comparative recap
Comparison overview
The table below summarizes differences between buying on Battle.net and buying via app stores or console stores.
Use it to decide the correct cancellation and refund channel.
| Feature | Bought on Battle.net | Bought via App Store / Google Play / Console Store |
|---|---|---|
| Cancellation method | Cancel via your Battle.net account subscription/purchase management page. | Cancel via the purchasing platform's account or support system. |
| Refund window | Usually 14 days for games/expansions if playtime < 2 hours; 14 days for unused virtual goods/subscriptions (subject to exceptions). | Subject to the platform's refund policy (Apple/Google/console rules apply). |
| Who processes refund | Blizzard processes eligible Battle.net refunds. | The platform (Apple, Google, console store) processes refunds for purchases on their store. |
| Common exceptions | Downloaded/used digital content, opened items and certain virtual goods may be non-refundable. | Similar exceptions often apply; each platform has its own non-refundable item list. |
After cancelling
Follow-up actions
Keep copies of your cancellation confirmation and any support ticket numbers until refunds or account changes are final.
If you disagree with a decision, escalate through the platform's advertised complaint process or your payment provider.
Helpful official links
- Blizzard Refund Policy
- Public user reviews - Trustpilot
- South African summary of consumer online rights (businesstech.co.za)
- Cooling-off rules in South Africa (legalese.co.za)
Address
Mailing address
Blizzard Entertainment, Inc.
1 Blizzard Way, Irvine, California 92618, United States
Further contact tips
For account-specific help, sign in to your Battle.net account and use Blizzard's official support channels listed on the site.
For platform purchases, contact the store (Apple/Google/console) where the purchase was made and keep all receipts when you contact them.