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Invoke

Cancel INVOKE

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Unity Cancel Invoke | Postclic
Invoke
414 Jacqueline Drive
0081 Pretoria South Africa
support@invoke.ai
Cancellation of Invoke contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Invoke service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Invoke
414 Jacqueline Drive
0081 Pretoria , South Africa
support@invoke.ai
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Invoke: Easy Method

What is Invoke

Product overview

Invoke is a subscription-based service for game developers and creators that helps manage and control game objects and workflows efficiently within development environments such as Unity.

It provides scheduling, automation and related tools intended to simplify routine tasks and improve precision in method calls and project workflows.

Who it's for

Invoke is aimed at developers, small studios and technical artists who need repeatable scheduling and orchestration of in-game or editor-time tasks.

It is used where finer control of timed actions, queued jobs and collaborative project storage are required.

How to cancel Invoke

Web (direct via invoke.ai)

  • Log in to your account at the Invoke web portal.
  • Go to Account Settings → Billing.
  • Click "Manage Your Subscription" and choose "Cancel plan".
  • Your subscription remains active until the end of the current billing period; no prorated refunds will be issued.

Other methods and tips

If you subscribed via a third-party store or payment processor, cancel through that provider to stop future billing.

If you cannot access your account, gather receipts and contact support for help with account verification and cancellation.

What happens when you cancel

Access and renewal

After cancellation you retain access to the service until the end of your paid billing period.

Automatic renewal stops at the end of that term and you will not be billed further if cancellation was successful.

Data, content and credits

No prorated refunds are provided and any remaining credits or generation time are typically lost when the subscription expires.

Make local backups of assets, models or project files you need before expiry to avoid permanent loss.

Will I get a refund?

Official refund policy

Invoke’s published policy states all fees for the Service are non-refundable and no credits are issued for partially used subscriptions.

Invoke does not provide refunds or prorated credits when a subscription is cancelled mid-term.

Possible exceptions and actions

  • If you believe you have grounds for a refund (billing error, duplicate charge or other issue), collect receipts and contact support to request a review.
  • South African statutory rights (see next section) may create exceptions; if you believe a legal exception applies, note timelines and preserve evidence when you contact the provider.

Invoke plans and pricing

Pricing table

Plan Price (approx ZAR) Period Key features
Starter (annual) ≈ R285/month Monthly (billed annually) 7,200 credits; 1 single-user Studio; Workflow Builder; 1 queued batched job; 20 GB storage
Starter (monthly) ≈ R361/month Monthly 7,200 credits; 1 single-user Studio; Workflow Builder; 1 queued batched job; 20 GB storage
Indie (annual) ≈ R741/month Monthly (billed annually) Everything in Starter; 18,000 credits; up to 3 queued jobs; 100 GB storage; custom model training
Indie (monthly) ≈ R931/month Monthly Everything in Starter; 18,000 credits; up to 3 queued jobs; 100 GB storage; custom model training
Premier (annual per user) ≈ R1,501/month per user Monthly (billed annually) Everything in Indie; 36,000 credits; multi-user studios; role-based access; 200 GB/user
Premier (monthly per user) ≈ R1,881/month per user Monthly Everything in Indie; 36,000 credits; multi-user studios; role-based access; 200 GB/user

Pricing notes

Prices shown are approximate conversions from USD using an exchange rate of ~1 USD ≈ 19 ZAR.

Invoke does not publish official South African Rand pricing as of early 2026; check invoices for exact billed amounts in your account currency.

Your consumer rights in South Africa

Electronic purchases and cooling-off

South Africa’s Electronic Communications and Transactions Act (ECTA) can provide a cooling-off period for certain online sales, which in some cases allows consumers to cancel within 7 days for first-time online transactions where the service has not begun.

If you cancelled within such statutory timeframes and the service has not been materially provided, you may have a statutory remedy despite a provider’s stated no-refund policy.

Other consumer protections

The Consumer Protection Act (CPA) requires fairness and prohibits terms that are unreasonable or misleading; contract terms that directly conflict with mandatory statutory rights may be unenforceable.

If you believe your statutory rights apply, preserve receipts, correspondence and screenshots, and consider contacting the National Consumer Commission or seeking legal advice.

Customer experiences

Positive feedback

  • Users praise Invoke’s Canvas, layered editing and UI features that provide a Photoshop-like experience for compositing and workflow control.
  • The Community Edition remains actively maintained by open-source contributors, which many users see as a strength for longevity and community fixes.

Negative feedback

  • Some users report slower feature integration and missing advanced features compared with other tools.
  • Reports include crashes, slower performance on certain systems and occasional installation or responsiveness issues.

Documentation checklist

Before you cancel

  • Account username/email and subscription ID or plan name.
  • Recent billing receipts or invoices showing payment dates and amounts.
  • Screenshots of the subscription page and the “Manage Your Subscription” screen.

If you need to dispute billing

  • Record the cancellation confirmation and timestamp.
  • Save all support correspondence and any error messages you encountered.
  • Prepare a clear timeline of events to speed up support review or any statutory complaint.

Common mistakes

Typical billing mistakes

Not checking which payment method or app store was used can leave a subscription active despite cancelling in the web portal.

Always confirm cancellation by checking the billing page and retaining confirmation emails to avoid unexpected renewals.

Technical and account mistakes

Failing to back up assets before expiry can cause permanent loss of stored models, assets or credits tied to the account.

Attempting cancellation without verifying account ownership or missing support evidence can slow dispute resolution.

Comparative recap

At a glance

The table below summarises Invoke’s cancellation and refund stance alongside a high-level set of typical competitor expectations for feature speed and refund flexibility.

Key differences

Item Invoke Typical alternatives
Cancellation process Cancel via Account Settings → Billing on the web portal; access until term end. Processes vary; many competitors also use web dashboards or store-based cancellation.
Refund policy All fees non-refundable; no prorated refunds or credits for partial use. Some competitors offer prorated refunds or trial refunds depending on platform and policy.
Feature rollout Stable UI and layered editing; slower integration of some advanced controls. Other tools may integrate new features faster but with different UI models.

After cancelling

Support links

Next steps after cancellation

  • Download and locally back up any models, assets or exports you need before the subscription lapses.
  • Monitor your bank or card statements for any unexpected charges and raise disputes promptly if needed.

Address

Head office

414 Jacqueline Drive, Garsfontein, Pretoria, Gauteng, 0081, South Africa.

Contact note

Use your account’s support channels and retain any confirmation IDs or emails when you contact the provider for account or billing issues.

If you require formal assistance under South African law, keep all documentation and consider seeking guidance from consumer protection authorities or legal counsel.

Similar cancellation services

FAQ

To cancel your Invoke subscription if you subscribed through a third-party store, you must go through that provider to stop future billing. Ensure you keep proof of cancellation.

If you cancel your Invoke subscription, any remaining credits or generation time are typically lost when the subscription expires. Make sure to back up any necessary assets before the end of your billing period.

Invoke’s official refund policy states that all fees are non-refundable and no prorated credits are issued for partially used subscriptions. You will not receive a refund if you cancel mid-term.

To cancel your Invoke subscription via the web portal, log in to your account, go to Account Settings → Billing, click 'Manage Your Subscription', and select 'Cancel plan'. Your subscription remains active until the end of the current billing period.

The Starter plan for Invoke includes 7,200 credits, access to a single-user Studio, a Workflow Builder, one queued batched job, and 20 GB of storage. This plan is available on both monthly and annual billing cycles.