Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel LOTTOLAND
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Lottoland service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of the content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent a contestation by the recipient regarding the legal scope of the mail.
Cancellation Lottoland: Easy Method
What is Lottoland
Service overview
Lottoland is an online platform that lets users place bets on international lotteries and other gaming products without buying physical tickets.
It operates on a per-play basis and offers single-line bets, draw entries and auto-renew (recurring bet) options in South Africa.
How it is offered in South Africa
Lottoland South Africa prices are shown in ZAR and draws are entered per line or via auto-renew bundles.
The service is governed by Lottoland's local Terms and Conditions for South Africa.
How to cancel Lottoland
Cancel a subscription via website
- Log in to your account on the Lottoland South Africa website.
- Go to "My Account" → "Subscriptions" and click "Cancel Subscription".
- Ensure cancellation is submitted by 23:59 the day before the withdrawal/entry period ends to stop future renewals.
- Reference: Lottoland Terms.
Cancel auto-renew (recurring bets)
- Log in, open "My activity" to locate the active auto-renew bet.
- Click the crossed-arrows icon to cancel the auto-renew instruction.
- See guidance on subscriptions and auto-renew in the official magazine article: Subscriptions guide.
Mobile app store subscriptions
- Lottoland’s Terms for South Africa do not set out separate App Store or Google Play cancellation steps.
- General guidance: use the website "Subscriptions" page to cancel; App Store / Google Play are not separately detailed in the Terms.
- Reference: see Lottoland Terms: Terms and Conditions.
What happens when you cancel
Access and future renewals
Cancelling a subscription or auto-renew stops future automatic entries, subject to the 23:59 timing rule above.
Cancelled auto-renew prevents future recurring bets but does not undo past entries.
Existing bets and draws
Bets placed before cancellation remain valid for the upcoming draw and will be processed as normal.
If a bet is voided before the event it may be refunded at Lottoland’s discretion (see refunds section).
Account data
Your account data remains with Lottoland according to their privacy and retention policies in the Terms.
Contact support if you require data deletion or export, and keep copies of confirmations when you cancel.
Will I get a refund?
Standard refund policy
There is no statutory 14‑day cooling‑off right or automatic refund for gambling contracts in Lottoland South Africa's Terms.
Refunds are therefore not generally guaranteed and are provided at Lottoland’s discretion.
Exceptions and examples
- Refunds may be issued when bets are voided before the event, or specific product elements are cancelled (e.g., DoubleJackpot cancellation).
- Promotional refunds are typically issued as free bets (example: the R50 risk-free first sports bet is refunded as a free bet within 72 hours, not cash).
- Reference: promotional example: sports welcome offer.
How to request a refund
- Open a support request through your Lottoland account with bet references and evidence.
- If unresolved, escalate the dispute to the regulator (see consumer rights section).
Lottoland plans and pricing
Pricing overview
Prices below are per line, per draw or per auto-renew bundle, shown in South African Rand (ZAR).
Source: Lottoland South Africa help and promotions pages.
Price table
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Lottoland 6/49 GO! (single line) | R25.00 | Per line / per draw | Instant draw every hour, stake-back if no numbers match |
| SuperLotto (Italy-based draw) | R40.00 | Per line / per draw | Four weekly draws |
| Lotofácil (Brazil-lottery line) | R12.00 (regular), R20.00 (special) | Per line / per draw | Almost-daily draw; special Independence Day draw premium |
| EuroMillions Auto-Renew Plans | R60 (1/wk), R180 (3/wk), R360 (6/wk) | Per week | Automatically enter each draw; half price on first payment |
Notes
All prices are taken from Lottoland South Africa’s official pages and promotions.
No full monthly or annual app subscription pricing is shown - pricing is per draw or per auto-renew package.
Your consumer rights in South Africa
Cooling-off and refunds
Lottoland’s Terms for South Africa do not provide a statutory 14‑day cooling‑off period for gambling contracts.
Consumers should not expect an automatic right to cancel for a full cash refund under the standard Terms.
Dispute escalation and regulator
- If you cannot resolve a dispute with Lottoland, you can escalate to the Western Cape Gambling and Racing Board (WCGRB).
- The Board will investigate and issue a binding decision; appeals are allowed within 14 days of the decision.
- See Lottoland’s dispute guidance: Dispute resolution.
Practical tips
Document all communications, keep bet references and payment receipts, and follow the provider’s complaint process first.
If the provider’s response is unsatisfactory, include your evidence when filing with the regulator.
Customer experiences
Positive feedback
- Some users have praised Lottoland for quick payouts, game variety and player protection features in general reviews.
- Examples of positive mentions are available in user reviews and summary articles.
Negative feedback
- Documented complaints include reports of slow or withheld withdrawals, unresponsive or AI-only support and refund issues.
- Trustpilot (Lottoland.co.za) contains a small number of 1-star reviews citing non-payment and poor support.
Sources
Representative sources include user reviews and review summaries available online.
See examples: ProductReview, Pelletgun summary, Trustpilot.
Documentation checklist
Essential items to include
- Account username and registered email address.
- Bet reference numbers and dates/times of bets.
- Payment receipts or bank/card transaction evidence.
Supporting evidence
- Screenshots of the bet, subscription page, cancellation confirmation and any error messages.
- Copies of correspondences with Lottoland support (chat transcripts, emails).
Common mistakes
Timing and auto-renew
Waiting until too late to cancel is common - cancellations must be received by 23:59 the day before the withdrawal or entry period ends.
Failing to cancel auto-renew in "My activity" can result in further charges or entries.
Assumptions about refunds and app-store cancellations
Assuming a right to a cash refund or a 14‑day cooling-off period is a frequent mistake - Lottoland’s Terms do not provide this in South Africa.
Assuming App Store / Google Play cancellation paths differ may lead users to miss the website subscription page; use the site’s subscription controls.
Comparative recap
At-a-glance comparison
| Feature | Lottoland | Notes | Period (期間) |
|---|---|---|---|
| Cancellation method | Website: My Account → Subscriptions; My activity for auto-renew | Clear steps on site; App Store steps not separately documented | Per draw / per action |
| Refund likelihood | Not guaranteed; discretionary or promotional free-bet refunds | No statutory 14‑day cooling-off shown in Terms | Case-by-case |
| Escalation | WCGRB (regulator) available for unresolved disputes | Board decisions are binding; appeals within 14 days | As required |
| Typical pricing | Per line or per auto-renew bundle (examples in pricing table) | Prices shown in ZAR on official pages | Per draw / Per week |
Quick takeaway
Use the website subscription controls to cancel, keep evidence, and expect refunds only in limited or promotional circumstances.
If you cannot resolve an issue, escalate with documentation to the regulator as described in the Terms.
After cancelling
What to check
- Save cancellation confirmation and any reference number from your account.
- Verify that future auto-renew entries have been removed from "My activity".
If problems persist
- Open a support ticket via your Lottoland account and attach the documentation checklist items.
- If unresolved, escalate to the Western Cape Gambling and Racing Board per Lottoland’s dispute guidance: Dispute resolution.
Useful links
Address
Mailing address
PO BOX 35548, MENLO PARK, PRETORIA, GAUTENG, 0102
Use this address for formal correspondence if required by Lottoland’s regional contact instructions.
Contact note
Prefer opening a support case via your online account for account-specific issues and dispute records.
Keep copies of all correspondence and evidence if you intend to escalate to the regulator.