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Nexus Mods

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Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Cancel Nexus Premium | Postclic
Nexus Mods
Suite 308, 7 Bridge Street
TA1 1TD Taunton United Kingdom
support@nexusmods.com
Cancellation of Nexus Mods contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Nexus Mods service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Nexus Mods
Suite 308, 7 Bridge Street
TA1 1TD Taunton , United Kingdom
support@nexusmods.com
REF/2025GRHS4

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Cancellation Nexus Mods: Easy Method

What is Nexus Mods

Overview

Nexus Mods is a popular platform that hosts user-created modifications (“mods”) for many video games. It provides downloads, community pages, and mod-management tools for gamers.

Premium service

Nexus Mods offers a paid Premium membership that removes throttles, increases download speed, and integrates with mod managers. Premium is optional; free accounts can still access most content with limits.

How to cancel Nexus Mods

Cancel via the Nexus Mods website

  • Sign in to your Nexus Mods account.
  • Go to Account Settings → Billing → “Cancel Subscription”.
  • Cancelling stops future payments; Premium benefits remain until the next renewal date.
  • See Nexus Mods help for details: How do I cancel or request a refund?

Cancel via mobile app stores

  • Nexus Mods does not document a direct cancellation flow for iOS or Android in its help article.
  • If you subscribed through Apple or Google, cancel the subscription through your Apple ID or Google Play subscriptions settings.
  • Check the store’s subscription management screens if the website cancel option does not apply to your purchase.

What happens when you cancel

Access and renewal

Cancellation prevents future recurring charges but does not remove access immediately. Premium benefits typically remain active until the current paid period ends.

Account and data

Your Nexus Mods account and uploaded content remain intact after cancellation. Cancelling a Premium subscription does not delete your account or mods.

Will I get a refund?

Refund eligibility

Nexus Mods provides a 14‑day change‑of‑mind window similar to UK/EU rules; refunds within this period are subject to conditions.

  • Within 14 days you may be eligible for a refund; a full refund is possible if you have not downloaded any mods.
  • Usage deductions apply based on mod downloads and access time; thresholds and deductions are described in Nexus Mods terms.

Refund process

  • Automated refunds are handled via Paddle’s bot when eligibility criteria are fully met; otherwise requests are escalated to manual Support review.
  • There is a 3‑day free trial for new Premium subscriptions; cancelling during the trial prevents charges. If the trial converts and you are charged, contact Support to request a refund.
  • For details and to start a refund request, see: Nexus Mods refund & cancellation guide.

Nexus Mods plans and pricing

Currency and billing

Nexus Mods supports local currency billing at checkout (including ZAR in applicable cases) and applies live exchange rates plus taxes. Exact local prices are shown during payment.

Contact for exact pricing

If you need current local pricing or receipts, check the checkout screen or contact Nexus Mods support via their help pages.

Plan Period Price / Notes
Premium Monthly Contact for pricing (local currency shown at checkout)
Premium Annual Contact for pricing (local currency shown at checkout)

Your consumer rights in South Africa

14‑day change of mind (UK/EU reference)

Nexus Mods applies a 14‑day change‑of‑mind policy in line with relevant UK/EU consumer rules, allowing cancellation and refund within 14 days with deductions for usage.

See Nexus Mods’ Premium terms for how refunds and deductions are calculated: Premium membership terms & conditions.

South African consumer protections

South African consumers may also have rights under local law (for example, the Consumer Protection Act). These rights can provide additional remedies or timelines beyond those stated by Nexus Mods.

Contact your local consumer protection authority or a consumer advice service to confirm how South African law applies to digital subscriptions.

Customer experiences

Positive feedback

  • Many lifetime Premium users praise the site’s mod catalogue, Vortex integration, and overall functionality.
  • Positive reviews often highlight ease of mod management and the breadth of available content.

Common complaints

  • Some users report unexpected subscription changes (e.g., monthly → annual) and frustration at refunds denied outside the 14‑day window.
  • Other issues reported include download throttles for free users, app instability, moderation concerns, site performance problems, and occasional downtime.
  • For community reviews, see: Nexus Mods on Trustpilot.

Documentation checklist

Before you contact Support

  • Account email address used to subscribe.
  • Order or transaction ID (from confirmation email or payment provider).
  • Date of subscription start and any renewal dates.

If requesting a refund

  • Number of mod downloads during the subscription period (if known).
  • Screenshots of billing/checkout, trial notifications, or store receipts.
  • Clear statement of the refund reason and the date you cancelled.

Common mistakes

Waiting too long to cancel

Many users miss the 14‑day window for change‑of‑mind refunds or the renewal date, which can limit refund options.

Always check the subscription renewal date and cancel before it to avoid another billing cycle.

Cancelling in the wrong place

Users who subscribed via Apple or Google Play but try to cancel only on the Nexus site may find their subscription still active.

Verify which platform processed your payment and cancel through that platform if necessary.

Comparative recap

Quick comparison

Aspect Website (Nexus Mods) iOS (Apple) Android (Google Play)
How to cancel Account Settings → Billing → Cancel Subscription Cancel via Apple ID subscription settings Cancel via Google Play subscriptions
Refunds 14‑day window; deductions based on downloads; automated via Paddle or manual Support Handled by Apple’s refund policies Handled by Google Play’s refund policies
Support link Nexus Mods help Use Apple support pages (not linked here) Use Google Play support pages (not linked here)

Notes on each row

The website flow is the primary and documented route for Nexus purchases. Purchases via stores are subject to those stores’ processes.

Refund handling and timelines can differ depending on the payment processor and where the subscription was purchased.

After cancelling

What to check

  • Confirm you received a cancellation confirmation email or message in your Nexus account settings.
  • Check the expiry date of your Premium access to know when features will revert.

Need more help

Address

Company

Black Tree Gaming Ltd. (Nexus Mods parent) is listed at Suite 308, 7 Bridge Street, Taunton, England TA1 1TD, United Kingdom.

Mailing

Use the address above for formal correspondence. For support and subscription queries, use Nexus Mods’ official help pages rather than postal mail for faster response.

Similar cancellation services

FAQ

To cancel Nexus Premium via the website, sign in to your account, go to Account Settings, then Billing, and select 'Cancel Subscription'. Ensure you keep proof of cancellation.

Yes, after you cancel your Nexus Premium subscription, your account and uploaded content will remain intact, and you will retain access until the end of the current billing period.

If you cancel within the 14-day change-of-mind window, you may be eligible for a full refund if you haven't downloaded any mods. Keep proof of your cancellation request.

If you subscribed through a mobile app, you need to cancel your subscription via your Apple ID or Google Play subscriptions settings. Check your app store for specific instructions.

When you cancel your Nexus Premium subscription, your benefits will remain active until the next renewal date, allowing you to continue using the service until then.