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Realm

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel a Realm Subscription on PS4 | Postclic
Realm
73A Redchurch Street
E2 7DJ London UK
help@supportingcast.fm
Cancellation of Realm contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Realm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Realm
73A Redchurch Street
E2 7DJ London , UK
help@supportingcast.fm
REF/2025GRHS4

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Please note, Postclic cannot:

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Realm: Easy Method

What is Realm

Overview

Realm is a subscription gaming service that lets players create and manage private Minecraft worlds (private servers) for themselves and invited friends.

Key features

It operates on a recurring-subscription model and includes tools for world management, invites and basic moderation features for hosted game servers.

How to cancel Realm

On iOS (Apple App Store)

  • Go to Settings → your name → Subscriptions → find “Realm”.
  • Tap “Cancel Subscription” → confirm.
  • Note: Cancelling stops auto-renewal; access remains until the end of the billing period.

On Android (Google Play Store)

  • Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → find “Realm”.
  • Tap Cancel subscription → follow prompts.
  • Note: This stops future billing; current period access continues.

On Web or other platforms

  • Identify where you purchased the subscription. Subscriptions bought through app stores must be cancelled in that store.
  • If purchased directly (for example via the service’s website), cancel via your account settings or contact the service’s support team.
  • Keep a copy of confirmation or cancellation reference for your records.

What happens when you cancel

Access and renewals

Cancellation stops future auto-renewal. You typically retain access to the service until the paid billing period ends.

Data and account handling

Your world data and account remain under the service’s normal data retention policy. If you want data removed, request deletion from support before or after cancelling.

Will I get a refund?

Realm developer policy

Realm’s developer policy states it does not offer refunds for coins or subscriptions. Cancelling only stops future charges; no refund is issued automatically for the remaining period.

Platform exceptions (Apple / Google)

  • Apple and Google may consider refund requests on a case-by-case basis through their respective reporting/refund flows.
  • If you believe you qualify for a refund, use the App Store or Google Play reporting mechanisms to submit a request.

Realm plans and pricing

Pricing summary

No verified public pricing was available from the sources provided. For exact costs, contact the seller or check the platform where you purchased the subscription.

How to get exact pricing

Check the App Store or Google Play listing for the current price in your region, or sign into your account on the seller’s website for plan details and billing history.

Plan Period Price
Contact for pricing Contact for pricing Contact for pricing

Your consumer rights in South Africa

Cooling-off and online purchases

Under South African law (ECT Act) there is a cooling-off right for some online transactions. A statutory cooling-off period generally applies for online services.

For details, see the ECT Act guidance linked below.

Direct marketing, defective service and refunds

  • If the transaction resulted from direct marketing, a separate cooling-off period under the CPA may apply and refunds must be processed within set timeframes.
  • If the service is defective or not provided as agreed, you have rights to demand proper performance or to cancel and claim a refund under relevant provisions.

Customer experiences

Positive feedback

Users often praise Realm’s ease of use, simplicity and features for connecting players; review platforms show favourable ratings for usability and support.

See verified review listings for more detail.

Common complaints

Reported negatives include limitations in reporting, navigation or complex queries, and occasional experiences of unresponsive support.

Some players also report billing or cancellation frustrations with subscriptions bought through different platforms.

Documentation checklist

What to gather

  • Proof of purchase (receipt or invoice) showing date and payment method.
  • Account email, subscription ID and device/platform used to purchase.
  • Screenshots of subscription status, billing transactions and any error messages.

Where to use these documents

  • Present them to the app store (Apple/Google) when requesting a refund or cancellation proof.
  • Provide to the service’s support team if cancelling via the website or disputing charges with your bank.

Common mistakes

Cancelling in the wrong place

A common error is cancelling the account on the developer’s site while the subscription is billed through an app store; the store subscription must be cancelled in the store.

Always check where the recurring charge appears on your bank or card statement to identify the correct cancellation path.

Missing refund windows or evidence

Failing to submit refund requests promptly or without proof (receipts/screenshots) reduces the chance of a successful claim with app stores or banks.

Also, be aware digital content accessed immediately may be excluded from cooling-off rights if you consented to immediate access.

Comparative recap

At-a-glance comparison

The table below summarises cancellation and refund likelihood across platforms to help you choose the correct route.

How to use the table

Find the platform you used to subscribe, then follow the listed cancellation steps and note the refund guidance.

Platform How to cancel Refund possibility Access after cancel
Apple App Store (iOS) Cancel via Settings → Subscriptions on your device Request via Apple’s report-a-problem; case-by-case Access until end of billing period
Google Play Store (Android) Cancel via Play Store → Subscriptions Google may grant refunds case-by-case Access until end of billing period
Web / Direct purchase Cancel via account settings or contact support Developer policy: no refunds; exceptions under consumer law possible Access depends on vendor policy

After cancelling

Immediate actions

  • Save cancellation confirmation and any reference numbers.
  • Monitor your bank or card statement for future charges and keep screenshots of any unexpected billing.

Helpful official links

Address

Registered office

Primary registered address: 73A Redchurch Street, Shoreditch, London E2 7DJ, UK.

Contact tips

If you need to submit written cancellation or formal complaints, include your account email, subscription ID, proof of purchase and a clear request for cancellation or refund.

Send copies to your payment provider if charges continue after cancellation. Keep all correspondence for disputes.

FAQ

To cancel your Realm subscription on PS4, go to your account settings, find the subscription section, and follow the prompts to cancel. Make sure to keep proof of cancellation for your records.

Realm's developer policy states that they do not offer refunds for subscriptions. However, you may request a refund through Apple or Google on a case-by-case basis.

When you cancel your Realm subscription, your world data remains intact under the service's normal data retention policy. If you want your data deleted, you need to request this from support.

To cancel your Realm subscription via the Apple App Store, go to Settings, tap your name, select Subscriptions, find Realm, and tap Cancel Subscription. Keep a copy of the confirmation.

You can cancel your Realm subscription in writing via email or registered postal mail. Check your contract for the official cancellation channels and keep proof of your cancellation.