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Lean With Lilly

Cancel LEAN WITH LILLY

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Lean With Lilly Cancel Subscription | Postclic
Lean With Lilly
Amelia House, Crescent Road
BN11 1RL Worthing United Kingdom
support@leanwithlilly.zendesk.com
Cancellation of Lean With Lilly contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lean With Lilly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lean With Lilly
Amelia House, Crescent Road
BN11 1RL Worthing , United Kingdom
support@leanwithlilly.zendesk.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lean With Lilly: Easy Method

What is Lean With Lilly

Service overview

Lean With Lilly is a subscription-based fitness app offering on-demand workouts, meal guidance and personalised plans designed for weight loss and general fitness.

The service is delivered via mobile apps (Android and iOS) and a web subscription model; access is controlled by an auto-renewing subscription.

Where it is provided

Subscriptions can be purchased through app stores (Android/iOS) or directly on the Lean With Lilly website.

Terms, billing and support are described in Lean With Lilly's published terms of service.

How to cancel Lean With Lilly

Cancel on iOS (App Store)

  • Open your Apple device Settings and tap your name, then Subscriptions.
  • Find Lean With Lilly and choose Cancel Subscription at least 24 hours before the period ends to stop auto-renewal.
  • No refunds are provided for unused portions once purchased; cancellations stop future renewals only.

Cancel on Android (Google Play) and Web

  • Android: Open Google Play > Menu > Subscriptions, select Lean With Lilly and turn off auto-renewal.
  • Web (Stripe): Log in to your Lean With Lilly account, go to subscription settings and disable auto-renew or manage billing through the account dashboard.
  • For full terms on web subscriptions see the provider's terms: Lean With Lilly Terms of Service.

What happens when you cancel

Access and next billing

After cancelling, your subscription typically remains active until the end of the paid period.

Auto-renewal will be disabled so you will not be billed again unless you re-subscribe.

Account and data

Account content and personal data are managed under Lean With Lilly's terms of service.

Check the terms page for details about account deletion or data retention: Terms of Service.

Will I get a refund?

Digital subscription refunds

Lean With Lilly's stated policy for digital subscriptions is that refunds are not offered for app or web subscriptions, including accidental purchases or changes of mind.

The provider's terms make clear that no refunds are provided for early termination of a subscription.

Exceptions for physical or faulty goods

  • Where physical goods are sold, a standard cooling-off or return window (e.g. 14 days) may apply subject to exclusions.
  • Faulty or non-conforming physical goods may be eligible for refund or replacement if reported within the provider's stated timeframe.

Lean With Lilly plans and pricing

Overview of available plans

Official site lists subscription plans in USD/EUR; local ZAR pricing is not published.

The table below shows approximate conversions to South African rand based on mid-2026 exchange estimates.

Plan Price (approx ZAR) Period Features
Monthly (USD) approx R393.00 Monthly Full app access, auto-renewing subscription
Quarterly (USD, avg per month) approx R302.00 Monthly (billed every 3 months) Full app access, discounted vs monthly
Annual (USD, avg per month) approx R227.00 Monthly equivalent (billed annually) Full app access, best value
Monthly (EUR) approx R357.00 Monthly Full app access, after 15% discount
Quarterly (EUR, avg per month) approx R280.00 Monthly equivalent (billed every 3 months) App access, discounted vs monthly
Annual (EUR, avg per month) approx R208.00 Monthly equivalent (billed annually) App access, best value

Your consumer rights in South Africa

Cooling-off and the CPA

The Consumer Protection Act (CPA) provides certain cooling-off rights for goods and some services, often around a 7 working-day window for specific purchases.

However, digital subscriptions that grant immediate access to content typically fall outside those refund protections once access is activated.

How this applies to Lean With Lilly

Because Lean With Lilly subscriptions provide instant access to digital content, South African consumers are unlikely to have a statutory right to a refund after activation.

Consumers retain standard rights for physical goods (defects or non-conformity) where applicable.

Customer experiences

Positive feedback

Some users praise the workouts and Lilly as a coach, calling it an improvement over free videos.

These positive reviews highlight workout quality and program structure.

Negative feedback

  • Several users report issues with the Android app, streaming to TV, and limited customisation for injuries.
  • Complaints include automatic renewals without reminders, difficulty accessing subscription details in-app, and unsatisfactory customer support responses.

See user reviews: Trustpilot reviews.

Documentation checklist

What to gather before you cancel

  • Account email or username used to subscribe.
  • Proof of purchase or billing statement showing the subscription charge.
  • The platform used to subscribe (App Store, Google Play or web).

What to keep after cancelling

  • Confirmation of cancellation or screenshot of subscription status.
  • Any correspondence with customer support for future reference.

Common mistakes

Missing the cancellation window

Many users miss the cut-off and are charged because subscriptions must be cancelled before the renewal date.

Check your renewal date and turn off auto-renew at least 24 hours before the period ends for App Store subscriptions.

Contacting the wrong place

Users sometimes contact Lean With Lilly support without checking where they originally subscribed.

If you subscribed via Google Play or the App Store, manage the subscription in the respective store - contacting the app developer alone may not stop billing.

Comparative recap

Quick comparison

Channel How to cancel Refund policy
App Store (iOS) Cancel via iTunes/Apple Subscriptions in device settings. No refunds for unused portions; cancel before renewal.
Google Play (Android) Turn off auto-renew in Google Play Subscriptions. No refunds for unused portions.
Web (Stripe) Manage subscription in your Lean With Lilly account or billing dashboard. No refunds for early termination of subscription per terms.

Notes on comparison

All channels use auto-renewing subscriptions; cancelling stops future billing but normally does not provide refunds.

Consult the service terms for platform-specific details: Terms of Service.

After cancelling

Check access and billing

  • Verify your subscription status in the store or account and confirm the end date of access.
  • Keep a screenshot or confirmation email as proof of cancellation.

Useful links

Address

Corporate address

Lean Fitness Limited, Amelia House, Crescent Road, Worthing, West Sussex BN11 1RL, United Kingdom.

Support and contact

For subscription support check your purchase platform (App Store, Google Play) or the Lean With Lilly account dashboard and terms of service linked above.

Similar cancellation services

FAQ

To cancel your Lean With Lilly subscription on iOS, open your device Settings, tap your name, then Subscriptions. Find Lean With Lilly and select Cancel Subscription at least 24 hours before the billing period ends to stop auto-renewal. Remember, no refunds are provided for unused portions.

Yes, you can cancel your Lean With Lilly subscription through the web by logging into your account, navigating to subscription settings, and disabling auto-renewal. Make sure to keep proof of your cancellation request.

After cancelling your Lean With Lilly subscription, you will retain access until the end of the current billing period. Auto-renewal will be disabled, so you won't be billed again unless you choose to re-subscribe.

No, Lean With Lilly does not offer refunds for early termination of subscriptions. Their policy states that refunds are not provided for any unused portions of the subscription.

If you need to verify your cancellation details, check your contract or billing statement for the official cancellation channels. You may also consider sending a written cancellation request via registered mail to ensure proof of your request.