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Cancel HEADSPACE
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I hereby notify you of my decision to terminate the contract relating to the Headspace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Headspace: Easy Method
What is Headspace
Overview
Headspace is a subscription-based meditation and mindfulness app that offers guided sessions, courses, and sleep content. It is designed to help users reduce stress, improve focus, and build healthy habits.
How it’s delivered
Content is delivered via mobile apps (iOS and Android) and the Headspace website. Subscriptions are billed either through app stores (Apple or Google) or directly through Headspace’s web service.
How to cancel Headspace
Cancel via Apple App Store (iOS)
- Open iPhone/iPad Settings or the App Store.
- Tap your Apple ID, then Subscriptions (Manage App Subscriptions).
- Select the Headspace subscription and tap “Cancel”.
- Note: Cancelling stops future auto‑renewal but does not refund past charges.
Cancel via Google Play (Android) and Web
- Google Play: Open the Google Play app → Menu → Subscriptions → select Headspace → Cancel. Refunds are governed by Google.
- Web: Sign in at headspace.com and go to subscription settings or cancel via the account subscription page. You can also email help@headspace.com before renewal to request cancellation.
- For legal terms and contact details see Headspace’s terms: Headspace Terms & Conditions.
What happens when you cancel
Access after cancellation
Cancelling a subscription stops future billing but you usually retain access until the end of the current billing period. Access does not end immediately unless specified by the platform.
Data and account status
Your Headspace account and progress typically remain unless you delete the account. Headspace’s terms govern retention of personal data and content access after cancellation.
Will I get a refund?
General refund policy
Headspace’s policy is that there are no refunds for partial subscription terms, and web purchases are final. Headspace does not provide prorated refunds for remaining time in a billing period.
Platform-specific and legal exceptions
- Apple App Store and Google Play purchases are final through those stores; any refunds must follow Apple/Google refund policies.
- In some jurisdictions refunds may be available for defective or misrepresented services; South African consumer law may apply in limited cases.
- If you believe a charge was incorrect, collect receipts and contact support or your payment provider promptly.
Headspace plans and pricing
Current Apple App Store prices (South Africa)
Prices below reflect the main Apple App Store listing in South Africa as available from verified sources. Variants may appear in the store.
Plans table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Monthly Subscription | R59.99 | Monthly | Full access via monthly billing (Apple App Store in‑app) |
| Annual Subscription | R599.99 | Annual | Full access via yearly billing (Apple App Store in‑app) |
Your consumer rights in South Africa
Cooling-off and digital content
South African consumer protection law provides limited cooling‑off rights for some direct marketing sales, but these do not generally apply to digital content that has been downloaded or streamed.
Refunds and defects
- The Consumer Protection Act (CPA) may not require a refund for digital subscriptions once delivery or access has begun.
- Refunds may be required if the service is defective, misrepresented, or not provided as promised - document problems and contact Headspace support.
- If you cannot resolve the issue with Headspace, you can raise a dispute through your payment provider or relevant consumer protection channels in South Africa.
Customer experiences
Positive feedback
Many users praise Headspace for guided sessions, sleep content, and anxiety relief. App store ratings for Headspace South Africa are reported as high in verified summaries.
Negative feedback
Common complaints include unexpected auto‑renewals, difficulty cancelling free trials on time, and refusal of refunds. Some users report slow or unhelpful support when disputing charges.
Documentation checklist
What to collect before contacting support
- Account email and username used with Headspace.
- Receipt or order confirmation showing the charge and date.
- Subscription ID or App Store / Google Play order number if available.
- Screenshots of billing, subscription settings, and cancellation attempts.
- Dates: when trial started, when cancellation was attempted, and when charges occurred.
Supporting steps
- Save any cancellation confirmation emails or in‑app screenshots.
- Note support case numbers and any correspondence with Headspace or your payment provider.
Common mistakes
Not cancelling in the right place
Many users delete the app but forget to cancel the subscription through the App Store or Google Play. Always cancel via the store that charged you, not just the app.
Assuming an automatic refund
Users often expect automatic refunds after cancelling a trial or subscription. Headspace typically does not provide prorated refunds; Apple/Google handle their own refund policies.
Comparative recap
Quick comparison
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Settings or App Store → Subscriptions | Refunds follow Apple’s policy; Headspace does not control refunds | Access usually remains until end of paid period |
| Google Play (Android) | Open Google Play → Menu → Subscriptions → Cancel | Refunds follow Google’s policy | Access usually remains until end of paid period |
| Web / Headspace website | Sign in at headspace.com and cancel in subscription settings or email help@headspace.com | Headspace states no partial‑term refunds for web purchases | Access usually remains until end of current billing term |
After cancelling
Next steps
Keep confirmation of cancellation and monitor your payment method for any unexpected charges. If you are charged after cancellation, contact the store or your bank immediately.
Helpful links
- Headspace Terms & Conditions: https://www.headspace.com/terms-and-conditions
- Independent cancellation guide (verified source): Postclic: How to cancel Headspace
- User reviews summary: Trustpilot: Headspace reviews
Address
Legal mailing address
Headspace, ATTN: Legal, 2417 Michigan Avenue, Santa Monica, CA 90404, USA.
How to send notices
For formal notices, use the legal mailing address above and reference Headspace’s terms. For support or billing queries, email help@headspace.com or use in‑app help channels.