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Cancel KETO KRATE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Keto Krate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Keto Krate: Easy Method
What is Keto Krate
Overview
Keto Krate is a US-based monthly subscription box that delivers curated keto-friendly snacks and products to subscribers. The service focuses on discovery, convenience and access to keto-specific items and member perks.
How it works
Subscribers are billed on a recurring schedule and receive a curated box each billing period. Membership also includes access to member benefits such as the KetoShop and Krate.Club.
How to cancel Keto Krate
Step-by-step (customer portal)
- Log in to your Keto Krate account on the customer portal.
- Go to "Manage Subscription".
- Click "Cancel My Subscription" and follow prompts to confirm cancellation.
- You should receive an email confirmation after cancellation. For details see Keto Krate cancellation help.
If you cannot cancel via the portal
- Email support@ketokrate.com with your full name and address and request cancellation.
- Include device/browser details if portal issues are relevant; request an email confirmation.
- If you need the official policy reference, see the Terms of Service: Keto Krate Terms.
What happens when you cancel
Access and renewal
Cancellation stops future recurring charges once completed before the billing cutoff. You will keep access to any active benefits until the current paid period ends.
Follow-up confirmation is sent by email; keep that for your records.
Account and data
Your account remains on record for support and dispute purposes unless you request account deletion. Saved preferences or subscription history may still be retained per Keto Krate policies.
Will I get a refund?
Refund policy
Keto Krate does not offer refunds for boxes that have already been shipped or for charges that have rebilled. To avoid being charged, cancellation must occur before your renewal date.
The Terms of Service state that you should cancel before the renewal date (noting common references to “before the 3rd of each month”) to prevent charges. See the official terms: Keto Krate Terms.
Exceptions and how to claim
- Refunds or credits for defective, missing or damaged items are considered case-by-case.
- Report issues within 30 days of the charge; Keto Krate may offer replacements or account credit at its discretion.
- For submission instructions, reference the Terms of Service and contact support via email.
Keto Krate plans and pricing
Pricing overview
No South Africa-specific pricing was found in public sources. Keto Krate lists subscription pricing in USD on its site and does not publish ZAR or South African plans.
If you need exact pricing or local currency conversion, contact Keto Krate support or check their site for the most current US pricing.
How to get accurate pricing
Use your Keto Krate account or contact support to confirm the amount your payment method will be charged, including any bank or card conversion fees.
| Plan | Period | Price |
|---|---|---|
| Standard subscription | Recurring | Contact for pricing |
| One-off / promotional crates | Single shipment | Contact for pricing |
Your consumer rights in South Africa
What we found
There is no South Africa-specific information on Keto Krate pages regarding local consumer rights or a statutory cooling-off period.
The company’s public terms do not state a general 14‑day satisfaction refund or automatic cooling-off right.
Recommended steps for South African consumers
- Check South African Consumer Protection Act (CPA) provisions for distance-selling and cooling-off rights relevant to subscriptions.
- Keep records: emails, screenshots, order receipts and timestamps to support any dispute or complaint with local authorities or your payment provider.
Customer experiences
Positive feedback
Customers praise the variety of keto-friendly snacks, value for discovering new products, and member perks like access to the KetoShop and Krate.Club.
See an example review summarising these benefits: Keto Krate review.
Negative feedback
Public sources reviewed did not highlight consistent negative themes specific to cancellation, but individual experiences can vary.
If you encounter problems, collect documentation and contact support promptly.
Documentation checklist
When cancelling via portal
- Account login email and username
- Screenshot of the cancellation confirmation page
- Copy of the confirmation email
When emailing support
- Full name, account email and postal address
- Order number or last charge date and amount
- Device/browser details and screenshots if the portal failed
Common mistakes
Timing and cutoff errors
Many customers miss the renewal cutoff by not accounting for Keto Krate’s stated billing deadlines (commonly referenced as before the 2nd or 3rd of the month or the 14th depending on schedule).
Remember Keto Krate operates on US time zones for cutoff times (references use EST). Convert to your local time when cancelling.
Missing required information
When emailing support, omitting full name, address or order details delays processing. Always request an email confirmation and keep it.
Assuming in-app store subscriptions are handled by Keto Krate directly can also cause confusion; Keto Krate’s public instructions focus on the customer portal and email.
Comparative recap
Quick comparison
| Feature | Keto Krate | Typical subscription box |
|---|---|---|
| Cancellation method | Customer portal or email to support@ketokrate.com | Portal or store-managed (varies) |
| Refunds | No refunds for shipped/rebilled boxes; case-by-case for damaged/missing items | Varies; some offer satisfaction guarantees |
| Local pricing (South Africa) | Not published; contact for pricing | Often no local pricing; check provider |
Takeaway
Keto Krate follows a standard subscription model with portal-based management and limited refund policy for shipped goods.
South African subscribers should confirm timing and keep documentation to support any disputes.
After cancelling
Immediate steps
- Save the cancellation confirmation email and any portal screenshots.
- Monitor your card/bank statement for any unexpected rebills.
If you have problems
- If the portal fails, email support@ketokrate.com with full details and request confirmation.
- Reference Keto Krate help or terms when escalating: Cancellation help and Terms of Service.
Address
Corporate address
1621 E. 6th Street, Suite 1113, Austin, TX 78702, United States.
Support contact
Primary support email: support@ketokrate.com. Use this address to request cancellation if the portal is unavailable.