Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment

Facebook

Cancel FACEBOOK

in 30 seconds only!

To cancel Facebook,
please provide the information:
When do you want to cancel?
South Africa

Cancellation service #1 in South Africa

Customer avatars
Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Facebook Ads | Postclic
Facebook
34 Culross Road, Building 6, Ground Floor
2191 Sandton South Africa
support@fb.com
Cancellation of Facebook contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Facebook service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Facebook
34 Culross Road, Building 6, Ground Floor
2191 Sandton , South Africa
support@fb.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Facebook: Easy Method

What is Facebook

Overview

Facebook is a social networking service operated by Meta that lets individuals and businesses create profiles, share content, connect with others and use paid features such as Stars, Supporter packs and (where available) Meta Verified.

Services covered

This guide covers subscriptions and in‑app purchases on Facebook relevant to South African users, including cancellation, refunds, pricing examples and consumer rights.

How to cancel Facebook

Cancel depending on where you purchased

  • If you bought Meta Verified via the web / Account Center: cancel in Meta Account Center under Subscriptions or Payment settings.
  • If you purchased via Google Play: cancel using the Google Play Store subscription settings.
  • If you purchased via App Store (iPhone/iPad): cancel through the App Store subscription settings on your device.

Step-by-step cancellation (general)

  • Open the app or website where you manage the subscription (Account Center, Google Play, or App Store).
  • Go to Subscriptions or Payments, select the subscription (e.g., Meta Verified) and choose Cancel.
  • Confirm cancellation at least 24 hours before the next billing date to avoid being charged for the next cycle.

What happens when you cancel

Access and renewal

When you cancel a recurring subscription you keep access until the end of the paid billing period.

To avoid the next charge, cancel at least 24 hours before your next payment date; otherwise the cycle may renew.

Data and account status

Canceling a paid feature does not delete your Facebook account or typically remove data from your profile.

Paid perks (badges, visibility features) will end when the paid period expires; your standard account remains active.

Will I get a refund?

Meta's general refund policy

Meta states purchases such as Meta Verified are non‑refundable except where required by law.

No partial credits or pro rata refunds are offered under the default policy.

Exceptions and processing

  • Refunds for purchases made through Google Play or the App Store must follow those stores' refund processes.
  • Refunds processed by Meta (for example, unauthorized transactions) typically take 3 - 5 working days from processing time; if not received in 7 - 9 working days contact your payment provider.
  • Meta may issue refunds for unauthorized or mis‑sent e-money transactions if reported within required timeframes.

Sources: Facebook Help - subscriptions, Facebook Help - refunds.

Facebook plans and pricing

Pricing overview

The Facebook app is free. Below are example in‑app purchase prices in South African rand (ZAR) for Stars, Supporter packs and an indicative Meta Verified web price.

Notes on availability

  • Stars and Supporter pack prices are one‑time in‑app purchases shown in ZAR.
  • Meta Verified may not yet be available in South Africa; the web registration shows an indicative local price.
Plan Price (ZAR) Period Features
Stars (45 Stars) R19.99 One‑time Virtual tipping currency
Stars (29 Stars) R4.99 One‑time Virtual tipping currency
Stars (145 Stars) R59.99 One‑time Virtual tipping currency
Stars (99 Stars) R19.99 One‑time Virtual tipping currency
Stars (310 Stars) R119.99 One‑time Virtual tipping currency
Stars (530 Stars) R199.99 One‑time Virtual tipping currency
Stars (1200 Stars) R399.99 One‑time Virtual tipping currency
Stars (6400 Stars) R1,999.99 One‑time Virtual tipping currency
Supporter R79.99 One‑time Supporter badge (in‑app purchase)
Supporter (variant) R49.99 One‑time Smaller supporter pack
Meta Verified (estimate) R199.99 Monthly Paid verification badge, support, impersonation protection (indicative)

Your consumer rights in South Africa

General statutory rights

South African consumers are protected by the Consumer Protection Act (CPA) for defective or misrepresented goods and certain unfair business practices.

For digital services, the CPA may apply in cases of defective performance or misleading conduct.

How this applies to Facebook

  • Meta's published terms do not specify a standard 14‑day cooling‑off refund right for digital services in South Africa.
  • Meta generally offers refunds only where required by applicable law (for example, unauthorized charges or faulty service).
  • If you believe a statutory right applies, retain receipts, dates and communications before contacting Meta or submitting a dispute with your payment provider.

Customer experiences

Positive feedback

Business users frequently praise Facebook (Meta for Business) for integration, ease of use, scheduling and visibility benefits.

Capterra lists strong ratings reflecting these advantages for businesses in South Africa.

Negative feedback

Users report frustration with unwanted content, user‑experience issues and interaction fatigue on Marketplace listings.

These issues are commonly raised in reviews and community forums and can affect perceived value.

Documentation checklist

What to gather before contacting support

  • Receipt or order confirmation showing the purchase and date.
  • Payment method details (last four digits, payment provider).
  • Screenshot of the subscription page or billing cycle date.
  • Any email or in‑app messages related to the purchase or charge.

When disputing a charge

  • Record the exact charge date and amount from your bank or card statement.
  • Note the purchase channel (Google Play, App Store, or Account Center/web).
  • Keep copies of any cancellation confirmations or refund responses.

Common mistakes

Uninstalling the app instead of cancelling

Uninstalling Facebook or the app does not cancel subscriptions; you must cancel in the store or Account Center where you purchased.

Many users assume deletion removes billing - always verify cancellation in your subscriptions list.

Missing the 24‑hour deadline

Failing to cancel at least 24 hours before renewal can result in an unwanted charge for the next billing cycle.

Check your billing date and set a reminder well ahead of time to avoid renewal charges.

Comparative recap

Channel comparison

Purchase channel How to cancel Refunds available
Web / Meta Account Center Cancel in Meta Account Center under Subscriptions or Payment settings. Generally no refunds; exceptions for unauthorized/faulty charges per policy.
Google Play Cancel via Google Play Store subscription settings on your device. Refunds handled by Google Play's refund process.
App Store (iPhone/iPad) Cancel through App Store subscription settings on your Apple device. Refunds handled by Apple App Store policies and support.
In‑app one‑time purchases (Stars, Supporter) Manage purchases in the store where bought; one‑time items are not recurring. One‑time purchases are generally non‑refundable except as required by law or store policy.

After cancelling

Verify cancellation

After cancelling, check for a confirmation message or email and review your next billing date to confirm the subscription will not renew.

If you do not receive confirmation, revisit the subscription settings in the store or Account Center.

Helpful links and next steps

Address

Local contact address

Facebook / Meta (South Africa) mailing address for notices:

34 Culross Road, Building 6, Ground Floor, Bryanston, Sandton, Gauteng, 2191, South Africa

Use for formal notices

Use this address for formal cancellation notices or correspondence related to business/advertising services if required.

FAQ

To cancel Facebook ads payment purchased through the web, go to the Meta Account Center, navigate to Subscriptions or Payment settings, and select Cancel. Ensure you keep proof of your cancellation.

When you cancel your Facebook ads, you will retain access until the end of the current billing period. To avoid being charged for the next cycle, cancel at least 24 hours before the next payment date.

You can cancel a Facebook boost ad through the Ads Manager. However, refunds are generally not available unless required by law, so check your billing details for specific policies.

To cancel a Facebook friend request you sent, go to the 'Friend Requests' section, find the request, and select 'Cancel'. Remember to keep a record of your actions.

To cancel a Facebook page merge request, you need to check your notifications for the merge request status and follow the cancellation instructions provided. Keep proof of your cancellation request.