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I hereby notify you of my decision to terminate the contract relating to the Hostinger service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hostinger: Easy Method
What is Hostinger
Overview
Hostinger is a web hosting provider offering shared, VPS and cloud hosting plans for individuals and businesses.
They sell subscription-based hosting with a web control panel (hPanel) and mobile app management.
Primary services
Common services include shared hosting, domain registration, VPS, email, and website builders.
Billing is recurring by default; many users interact via the hPanel dashboard or platform app stores.
How to cancel Hostinger
Cancel via hPanel (web)
- Log in to your Hostinger account at the hPanel dashboard.
- Go to Billing > Subscriptions or Billing > Services and find the service to cancel.
- Disable auto-renewal for the service; the subscription will remain active until the paid period ends, then expire.
Cancel via App Store / Google Play
- If you subscribed through Apple or Google, open the App Store / Google Play subscription manager.
- Cancel the subscription there - Hostinger does not provide a separate in-app cancellation link.
- Follow Apple/Google policies for refunds and subscription timelines.
Other cancellation notes
- For written requests or disputes, contact Hostinger support through your account or their legal pages.
- Keep order IDs, invoices and screenshots when you submit cancellation or refund requests.
What happens when you cancel
Access and service duration
When you disable auto-renewal or cancel in hPanel, your service stays active until the end of the paid period.
After the paid period ends the service will expire and standard account restrictions will apply.
Data and domains
Back up websites, databases and emails before cancellation to avoid data loss after expiry.
Domain registrations and DNS may remain active depending on whether you paid separately; check domain status before cancelling.
Billing and renewals
Disable auto-renew to prevent further billing; leaving it on may trigger automatic charges at renewal.
If you cancelled via an app store, ensure the platform shows the subscription as cancelled to stop future billing.
Will I get a refund?
Standard refund window
Hostinger offers a 30-day money-back guarantee for most hosting products if you request cancellation and refund within 30 days of purchase.
Refund eligibility and timing depend on payment method and product type.
Common exceptions
- Cryptocurrency payments are excluded from the 30-day guarantee.
- Many items are non-refundable: domain renewals, successful domain transfers, redemption fees, Google Workspace, VPS panel licenses, upgrades and cryptocurrency purchases.
Domain-specific rules and refund methods
- General TLD registrations refundable within 96 hours; .br, .com.br and .net.br within 7 days.
- Unsuccessful transfers refundable within 96 hours (7 days for .br).
- Refunds can be issued to the original payment method (processing time varies) or instantly to Hostinger Balance; balance refunds are irreversible.
See Hostinger’s refund policy for full details: Hostinger refund policy.
Hostinger plans and pricing
Pricing note
Exact ZAR pricing for Hostinger in South Africa is not always published on Hostinger’s site.
The table below shows an estimated entry-level plan; confirm prices at checkout or with support.
Estimate
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Shared Hosting (entry-level estimate) | R36.75/mo | 月額 | Estimated entry-level shared hosting plan in South Africa |
For precise ZAR quotes check Hostinger during the checkout flow or contact support directly.
Official refund and legal details are available here: Hostinger refund policy.
Your consumer rights in South Africa
Key legal protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, clear and reasonable contract terms.
The CPA limits unfair terms such as hidden auto-renewal clauses not properly disclosed.
How this applies to Hostinger
- If Hostinger’s auto-renewals or non-refundable clauses were not clearly disclosed, the CPA may offer remedies.
- Strict refund windows (e.g., 96 hours for domains) must be clearly communicated to be enforceable.
Remedies and complaints
If you believe Hostinger breached your rights, you can complain to the National Consumer Commission or seek an alternative dispute resolution.
Collect all documentation, correspondence and invoices before filing a complaint to speed resolution.
Customer experiences
Positive feedback
Many users praise Hostinger for an easy-to-use interface, good value and responsive live chat support.
Several reviews highlight fast and professional support interactions on routine issues.
Negative feedback
Common complaints include server outages causing downtime and frustrations with refunds or unexpected auto-renewals.
Users also report occasional data-loss concerns, slow escalations and issues with automated support tools.
Where reviews come from
Representative review sites include Capterra and Trustpilot; see examples here: Capterra reviews and Trustpilot reviews.
Documentation checklist
Before you cancel
- Back up website files, databases and emails.
- Record domain names, DNS settings and any custom configurations.
When requesting cancellation/refund
- Gather order ID, invoice, payment receipt and transaction date.
- Take screenshots of billing settings and cancellation confirmations.
Common mistakes
Failing to disable auto-renew
Not turning off auto-renewal often leads to unexpected charges at the next billing date.
Always confirm the subscription shows “auto-renewal disabled” in hPanel or your app store.
Missing refund windows
Requesting refunds after Hostinger’s 30-day window (or short domain windows) commonly causes denials.
Initiate refund requests promptly and keep proof of the request and timestamps.
Not backing up data
Assuming data will remain available after expiry can lead to permanent loss; always export important content first.
Also check domain ownership and transfer options before cancelling hosting tied to a domain.
Comparative recap
At-a-glance comparison
| Provider | Price | 期間 | Notes |
|---|---|---|---|
| Hostinger | R36.75/mo (estimate) | 月額 | Good value, easy UI, 30-day refund for most hosting; reports of outages and refund friction. |
| Typical competitor | Contact for pricing | 月額 | Pricing, support and refund policies vary; compare SLAs and local currency checkout. |
How to use this table
Use the table to weigh cost, refund terms and reliability when choosing or leaving a provider.
Always confirm live prices and SLAs on the provider’s official site before deciding.
After cancelling
Immediate steps
- Confirm the service shows as cancelled or auto-renewal disabled in hPanel or the app store.
- Download any remaining invoices or receipts for records.
Refund and follow-up
- If eligible, request refunds within 30 days and follow Hostinger’s refund procedure.
- Hostinger refund details: Hostinger refund policy.
- A step guide to canceling is available here: How to cancel Hostinger (guide).
Final checks
Monitor your bank or payment account for refund or charge reversals if applicable.
If you subscribed via Apple/Google, check those platforms for refund eligibility and status.
Address
Registered office
Hostinger International Ltd
61 Lordou Vironos Street, Larnaca, 6023, Cyprus
Contact reminder
For legal or account issues, use your Hostinger account support channels and keep all correspondence and order details.
Refer to Hostinger’s legal pages for formal policy texts: Refund policy.