Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel CALLERTUNEZ
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Callertunez service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Callertunez: Easy Method
What is Callertunez
Service overview
Callertunez is a paid MTN service that plays a chosen song or tune to callers instead of the standard ringtone. It operates as a subscription service that recurs at set intervals while active.
How it is delivered
The service is delivered over MTN's mobile network and is activated on a subscriber's phone number. Activation is considered consumption of the digital service for the billing period.
How to cancel Callertunez
Primary cancellation method (USSD)
Use MTN's USSD menu to manage the Callertunez subscription directly on the phone. This is the most direct way to stop recurring charges.
- Dial the MTN USSD menu code: *155# on the MTN number that has Callertunez active.
- Follow the prompts to reach subscriptions or MTN Play services and select Callertunez to cancel.
Alternative methods
If USSD is unavailable, try other MTN account management channels where you already have an account. Keep account details ready to verify identity.
- Use your MTN account (app or web) if you are registered there to manage subscriptions.
- Contact MTN customer service by phone from your MTN line if other channels fail; expect identity verification.
What happens when you cancel
Access after cancellation
When you cancel, the CallerTunez selection will stop at the end of the current billing cycle unless MTN specifies immediate termination. The service is considered consumed for the paid period.
Billing and renewal
Cancelling prevents future recurring charges but does not typically provide refund for the current paid period. Renewal is stopped once cancellation takes effect for the next cycle.
Will I get a refund?
Standard refund policy
MTN’s policy for CallerTunez indicates there is no refund if you cancel partway through a billing period. Once charged, the payment is not returned for the remainder of that week or month.
Exceptions and remedies
Exceptions may exist for billing errors or where South African law requires a different remedy. If you believe an incorrect charge occurred, contact MTN customer support with proof of the error.
Callertunez plans and pricing
Pricing summary
Pricing information verified for Callertunez indicates a low-cost weekly subscription with a first-day free promotion.
Notes on billing
The service is billed on a recurring basis per the chosen plan. Confirm current price and promotion before subscribing to avoid unexpected charges.
| Plan | Price | Period | Features |
|---|---|---|---|
| Callertunez Weekly Subscription | R1.00 | Weekly | First day free; recurring charge per week |
Your consumer rights in South Africa
Cooling-off and digital content
South African consumers generally have a 7-day cooling-off period for some purchases, such as certain physical goods. This statutory right may not apply to digital content services like Callertunez.
When the cooling-off period may not apply
Digital services that are activated immediately and consumed upon activation are commonly treated as supplied and are not refundable under the 7-day rule. Check the specific terms that applied at time of subscription.
Customer experiences
Positive feedback
Some users note the attractive promotion of a first day free on the Callertunez weekly R1 subscription, which makes trying the service low-cost.
Negative feedback
Reported concerns include disputes over licensing and royalties for music offered, and general complaints about MTN customer service responsiveness and difficulties obtaining refunds or resolving billing issues.
Documentation checklist
Essential items to have before contacting MTN
- Your MTN mobile number with the Callertunez subscription.
- Date and time of subscription activation and any promotional messages received.
- Billing statements or screenshots showing the recurring charge.
Additional helpful items
- Any confirmation SMS or email from MTN about the Callertunez subscription.
- A clear note of the action you want (cancel subscription and stop future charges).
Common mistakes
Assuming automatic refunds
A common error is assuming a refund will be issued if you cancel mid-period. Verified policy states refunds are not provided for the remainder of a paid week or month.
Using the wrong account or code
Attempting to cancel from a different number or using incorrect USSD options can leave the subscription active. Always use the MTN number that has Callertunez active and confirm cancellation receipts.
Comparative recap
At-a-glance comparison
This table compares Callertunez with basic default caller behaviour to help decide whether the paid subscription fits your needs.
| Service | Price | Period | Notes |
|---|---|---|---|
| Callertunez | R1.00 | Weekly | First day free; recurring weekly charge; no mid-period refunds |
| Standard ringtone (no subscription) | Free | One-time / Ongoing | No recurring charge; default behaviour for callers |
After cancelling
What to monitor
After cancellation, monitor your airtime or billing statement for at least one billing cycle to ensure no further recurring charges occur. Keep screenshots of cancellation confirmations.
Next steps if charges continue
If charges continue after cancellation, contact MTN customer service with your documentation and request a reversal for the post-cancellation charges if applicable.
Address
Head office (for written notices)
MTN Group Limited, Innovation Centre, 216 14th Avenue, Fairland, Gauteng, 2195, South Africa
How to use the address
Send written cancellation notices or registered mail to this address if you require a formal record. Include your mobile number, date of cancellation request, and copies of supporting documentation.