Cancellation Geomobile: Easy Method

What is Geomobile

Service overview

Geomobile is a subscription-based mobile phone service that advertises location and phone-management features. It operates on recurring billing and provides access through apps and web subscriptions.

How it appears to users

Users typically subscribe via the Geomobile site, the Apple App Store, or Google Play. Billing may appear as a direct charge from Geomobile or via the store used to subscribe.

How to cancel Geomobile

Cancel via Apple App Store

• If you were billed through Apple, cancel using Apple Subscriptions in your Apple ID account.
• Open your device Settings → your name → Subscriptions, find Geomobile, and choose Cancel Subscription.
• Store-billed subscriptions must be cancelled through the store; Geomobile cannot cancel App Store charges for you.

Cancel via Google Play

• If billed through Google Play, cancel in Google Play Store → Menu → Payments & subscriptions → Subscriptions, then select Geomobile and Cancel.
• Keep a screenshot of the cancellation confirmation from Google Play for your records.

Cancel a direct (web) subscription

• Send a written cancellation request to [email protected] including your account email, transaction details, and the statement: "Please cancel my Geomobile subscription and stop all future charges."
• Keep copies of the email and any automatic replies. If you get no response in 7 - 14 days, follow up and consider disputing the charge with your bank.
• Postclic notes that direct cancellations via email are the method for web-billed accounts; see the guide for more details: Postclic: How to cancel Geomobile.

What happens when you cancel

Access and service

After cancellation, access to Geomobile features may end immediately or at the end of the current billing period depending on how the subscription was set up.

If you cancel a store-based subscription, the store typically retains access rules and may allow access until the paid period ends.

Renewal and future charges

Cancellation should stop future automatic renewals. Monitor your bank or card for any unexpected continuing charges after cancellation.

If charges continue, contact your bank to request a block or dispute the transaction and keep cancellation proof.

Will I get a refund?

Published refund policy

Geomobile does not appear to publish a clear refund policy. There is no formal, easily located statement guaranteeing refunds.

Postclic and user reports indicate refund requests are uncommon and often unanswered.

Possible exceptions and actions

• If you believe charges are unauthorized, contact your bank to dispute the transaction (chargeback) and supply cancellation evidence.
• If you subscribed via Apple or Google, Apple/Google support may have their own refund processes you can try.

Geomobile plans and pricing

Pricing overview

No official South African ZAR pricing for Geomobile was found in the available sources.

Some user reports reference USD charges; however, Geomobile does not publish clear local pricing for South Africa in the verified sources.

Contact for exact pricing

If you need a quoted price or plan details, contact Geomobile directly or check the store listing you used to subscribe.

Your consumer rights in South Africa

General rights

South African consumers are protected by the Consumer Protection Act (2008), which provides rights around fair billing, misleading practices, and certain cooling-off periods for direct transactions.

There is no specific evidence that Geomobile honours a 14-day cooling-off period under its own terms based on available sources.

Enforcement and remedies

• If you have unauthorized or recurring charges, contact your bank to request a dispute or chargeback and supply evidence.
• You can lodge complaints with the National Consumer Commission or pursue the appropriate ombud or enforcement body if needed.

Customer experiences

Positive feedback

No verifiable positive reviews were found in the verified sources used for this guide.

Independent summaries and available reviews do not highlight clear, repeatable positive experiences in the sources examined.

Negative feedback

Multiple reviewers report unexpected high charges shortly after subscribing, repeated recurring charges, and difficulty obtaining cancellations or refunds.

Common complaints include unhelpful or non-responsive support and service behaviour that some users describe as misleading; see user reviews: Geomobile reviews on Trustpilot.

Documentation checklist

What to gather before contacting support or bank

• Account email and username used with Geomobile.
• Transaction dates, amounts, and last four digits of the card used.
• Screenshots of subscription pages, billing entries, and any confirmation emails.

What to keep after you cancel

• Copy of the cancellation email or confirmation from Apple/Google/Geomobile.
• Bank statements showing the disputed charge(s) and any refunds.
• Records of follow-up messages and dates you contacted support.

Common mistakes

Assuming the company can cancel store charges

Do not assume Geomobile can cancel subscriptions billed via Apple or Google; those must be cancelled within the store account.

Attempting to cancel only with Geomobile when the store billed you may leave the subscription active.

Not keeping proof of cancellation

Failing to save cancellation confirmations, emails, or screenshots makes disputes with your bank or consumer bodies harder to support.

Always keep dated evidence of cancellation requests and any responses you receive.

Comparative recap

Quick method comparison

This table compares cancellation methods, expected ease, and likelihood of refund based on verified reports.

How to use the table

Use the table to decide your first step: if billed via a store, start there; if direct-billed, send email and keep evidence.

After cancelling

Monitor charges

Check your bank or card statements for at least two billing cycles to ensure no further charges occur.

If you see another charge, contact your bank immediately to dispute it and provide your cancellation proof.

Further reading and review checks

For a cancellation walkthrough and reporting options, see the Postclic guide: Postclic: Cancel Geomobile.

Read recent user experiences on Trustpilot to understand common outcomes: Geomobile on Trustpilot.

Address

Registered office

GeoMobile GmbH, Emil‑Figge‑Straße 80, 44227 Dortmund, Germany.

Notes about contacting

No dedicated cancellation postal address was found in the verified sources; use [email protected] for direct cancellation requests and store account tools for App Store/Google Play subscriptions.