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Mint

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When do you want to cancel?
South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Can I Cancel Mint Mobile Early? | Postclic
Mint
17870 Newhope Street #104‑155
92708 Fountain Valley United States
support@mintkids.co.za
Cancellation of Mint contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mint
17870 Newhope Street #104‑155
92708 Fountain Valley , United States
support@mintkids.co.za
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mint: Easy Method

What is Mint

Overview

Mint is a personal finance and budgeting app that helps users track accounts, set budgets, and receive bill reminders. It aggregates financial information to provide a consolidated view of spending and savings.

Where it’s provided

Mint is offered as a web service and mobile app and is available to users in South Africa. The service may be accessed directly via Mint’s website or through app stores on iOS and Android.

How to cancel Mint

Cancel via Web / Direct (getmint.app)

If you signed up directly on Mint’s site, cancel in your account settings to turn off auto-renewal.

  • Sign in to your Mint account on the website or app.
  • Go to Account Settings → Subscriptions or Billing.
  • Turn off auto‑renewal or select Cancel Subscription.
  • Confirm cancellation and keep any confirmation emails or screenshots.

Cancel via Apple App Store (iOS)

If you subscribed through Apple, Apple manages the subscription and cancellations are handled through your Apple ID.

  • Open iOS Settings → tap your name → Subscriptions.
  • Find Mint in the list and choose Cancel Subscription.
  • Confirm; the subscription remains active until the period end.

Cancel via Google Play (Android)

If you subscribed through Google Play, use the Play Store subscription manager to cancel.

  • Open Google Play → Payments & subscriptions → Subscriptions.
  • Select Mint and tap Cancel subscription.
  • Follow on‑screen steps and save confirmation details.

What happens when you cancel

Access and service period

Cancellation generally takes effect at the end of the current billing period, so you retain access until that date. This behavior is consistent across web, Apple, and Google subscriptions.

Auto‑renewal and account state

Auto‑renewal is turned off on cancellation; your account remains usable until the paid term ends. After expiry, you may lose access to subscription features.

Data and backups

Mint’s terms should be checked for data retention specifics. It is advisable to export or screenshot important budgets and records before expiry.

Will I get a refund?

Platform‑based refund rules

Refunds for subscriptions made through Apple or Google Play are handled by those platforms and not issued by Mint directly.

For platform refunds, follow Apple’s or Google Play’s refund procedures (request via your account with the platform).

Web / direct purchases

Mint’s published terms state there is no entitlement to refunds of subscription fees already paid for direct purchases.

See Mint’s terms for details: Mint terms.

Cooling‑off and exceptions

There is no automatic 14‑day cooling‑off right for Mint subscriptions unless otherwise stated. Refunds for change‑of‑mind are not guaranteed.

Where a product is faulty, misrepresented, or non‑compliant, South African consumer protection law may provide remedies.

Mint plans and pricing

Current pricing overview

Sources show Mint was offered free in South Africa during 2024 - 2025 with no paid tiers or in‑app purchases identified.

Plan details

Plan Price Period Features
Standard (Free) R0.00 N/A Full app functionality (budgeting, account sync, bill tracking, reminders)

Your consumer rights in South Africa

General protections

South African consumer law (e.g., the Consumer Protection Act) requires goods and services to be of fair value and as described. Consumers have rights against defective or misrepresented goods and services.

Digital subscriptions and app stores

Digital subscriptions bought via app stores are subject to the platform’s terms; platforms often control refunds and cancellations for purchases made through them.

There is typically no statutory 14‑day cooling‑off for digital subscriptions unless specifically provided by the seller or platform.

Customer experiences

Positive feedback

Users on Capterra South Africa rate Mint highly for ease of use, value for money, and features, with an overall recommendation score reported positively.

See user reviews: Capterra reviews.

Common complaints

Negative points include missing connections to some banks and an interface some users find information‑dense or less suited to variable income.

Additional user feedback is available on GetApp: GetApp reviews.

Documentation checklist

What to prepare before cancelling

  • Account email and username used for Mint.
  • Proof of purchase or subscription receipt (platform or direct).
  • Subscription ID, transaction ID or order number if available.
  • Dates of last payment and renewal.
  • Screenshot of the subscription page or cancellation confirmation.

Contact information to record

  • Which platform you used to subscribe (Web / Apple / Google Play).
  • Support email or contact form details (from Mint’s site or platform).
  • Postal address if you plan registered‑mail cancellation (see Address section).

Common mistakes

Deleting the app without cancelling

Deleting the Mint app does not cancel subscriptions billed via Apple or Google Play. You must cancel through the platform’s subscription manager.

Assuming an automatic refund

Many users expect refunds after cancelling; however, Mint’s terms and platform rules typically prevent refunds for periods already paid for.

Always request refunds through the platform that processed the payment and keep records of requests.

Comparative recap

Quick comparison

Feature Web / Direct (getmint.app) Apple App Store (iOS) Google Play (Android)
How to cancel Account settings on Mint website or app; turn off auto‑renewal. Manage via Apple ID → Subscriptions in iOS Settings. Google Play → Payments & subscriptions → Subscriptions → select Mint and cancel.
When cancellation takes effect End of current billing period. End of current billing period. End of current billing period per Play Store rules.
Refunds Mint’s terms state no refunds for fees already paid. Refunds handled by Apple; Mint does not issue iOS refunds. Refunds handled by Google Play; Mint does not issue Android refunds.

After cancelling

What to do immediately

Save cancellation confirmations and any receipts. Export or screenshot important budgets and transaction history before access ends.

Where to get more information

Consult Mint’s official terms for full details: Mint terms.

For a step‑by‑step cancellation write‑up see a helpful guide: Cancel Mint guide.

Address

Postal contact (recommended for registered mail)

Mint Mobile, LLC, Attn: Customer Service, 17870 Newhope Street #104‑155, Fountain Valley, CA 92708, United States.

Notes on written notices

If you prefer a written cancellation request, consider sending registered mail and keep proof of posting and delivery. Include account details and a clear request to cancel auto‑renewal.

FAQ

To cancel Mint Mobile directly, sign in to your account on the Mint website or app, go to Account Settings, select Subscriptions or Billing, turn off auto-renewal or select Cancel Subscription, and confirm your cancellation. Keep a record of any confirmation emails.

Your cancellation will take effect at the end of the current billing period, allowing you to retain access to your subscription features until that date.

Mint’s terms state that there are no refunds for fees already paid. For subscriptions made through Apple or Google Play, refunds are handled by those platforms, so you should follow their procedures.

If you subscribed through the Apple App Store, open iOS Settings, tap your name, select Subscriptions, find Mint, and choose Cancel Subscription. Confirm your cancellation, which will remain active until the end of the current billing period.

There is no automatic 14-day cooling-off period for Mint subscriptions unless otherwise stated. Refunds for change-of-mind are not guaranteed, so it's advisable to review the terms before cancelling.