What is Anghami
Overview
Anghami is a music streaming service offering Arabic and international songs, podcasts, curated playlists and offline listening. It operates on a freemium model with paid Anghami Plus features such as ad-free playback and downloads.
Main features
Paid features include ad-free listening, offline downloads, HD audio and full playback controls. Subscriptions are managed either directly on Anghami or via third-party platforms (Apple, Google, mobile operators).
How to cancel Anghami
Web / Desktop cancellation
Mobile app and third-party platforms
- Mobile app: open the Anghami app → Your Library → Settings → Subscription → Manage → "Cancel your Subscription"; follow any redirection if required.
- Apple App Store (iOS): cancel via Apple’s subscription management (use Apple settings). See instructions: support article.
- Google Play (Android): cancel via Google Play subscriptions in your Google account per Google’s settings. See instructions: support article.
- Mobile operator / Fawry / Promo codes: operator-managed subscriptions follow the operator’s process; Fawry and promo subscriptions usually run until expiry and cannot be manually cancelled via Anghami.
What happens when you cancel
Access after cancellation
When you cancel, your paid benefits remain active until the end of the current paid period. You retain access to Anghami Plus features for the remainder of that billing cycle.
Renewal and account status
The subscription will not renew after the paid period ends. Your Anghami account remains available as a free account unless you delete it manually.
Content and downloads
Downloaded tracks tied to Anghami Plus may become inaccessible once the paid period ends. Playlists and library data typically remain with your account unless you remove the account.
Will I get a refund?
General refund policy
Anghami generally does not provide refunds for subscriptions purchased via credit card, Apple Store, Google Play or PayPal. Cancelling prevents future billing but does not refund unused time.
Exceptions and special cases
- Mobile operator subscriptions are non-refundable through Anghami.
- Partial refunds for unused time are not offered.
- No refunds or returns for online or offline gift cards.
- Some Terms of Use reference a 14-day refund window if the app was never accessed; using the app typically voids that eligibility.
For full details consult the official refund policy: Anghami Refund Policy.
Anghami plans and pricing
Available plan (South Africa)
The following reflects the in-app purchase price listed for the South African App Store as of early 2026.
Notes on availability
Other plan prices (annual, family, student) in ZAR were not confirmed via official Anghami or major app store sources.
| Plan | Price | Period | Features |
| Anghami Plus (Monthly) | R99.99 | Monthly | Ad-free, offline, HD audio, full controls, lyrics |
Your consumer rights in South Africa
Local law summary
South African consumers are protected by the Consumer Protection Act, which provides certain cooling-off rights for remote transactions. However, digital content and streaming services are often treated differently.
How the law applies to Anghami
Streaming subscriptions are typically exempt from a broad cooling-off right unless the service is faulty or not as described. Anghami’s stated policy of limited refunds aligns with these constraints.
Practical steps if you need help
- Keep proof of payment and subscription details.
- Contact the payment platform (Apple, Google, card issuer) for dispute or reversal requests.
- If the service is defective, document the issue and raise it with Anghami support and, if unresolved, with relevant consumer protection authorities.
Customer experiences
Positive feedback
- Users praise Anghami’s large music library, personalised playlists and user-friendly interface.
- Some users report helpful technical support in specific cases.
Negative feedback
- Complaints include frequent ads for free users and restricted playback controls pushing users to subscribe.
- Technical issues reported: crashes, freezing, playback interruptions and UI bugs on multiple devices.
- Some users report poor customer support responsiveness and unresolved subscription/account issues.
Documentation checklist
Before you contact support
- Account email/username used with Anghami.
- Proof of purchase or transaction ID (receipt from Apple/Google/credit card/paypal).
- Date of charge and billing period.
Useful extras to include
- Screenshots of subscription status or error messages.
- Device model and operating system version.
- Mobile operator details if billed via operator or Fawry/promo information.
Common mistakes
Canceling in the wrong place
Many users try to cancel inside the app even though the subscription was billed by Apple, Google or a mobile operator. This can leave the subscription active and result in continued charges.
Expecting refunds that are not available
Assuming a refund will be issued after cancellation is a common error. Anghami and most app stores do not refund unused time; check the refund policy before requesting one.
Comparative recap
At-a-glance comparison
| Channel | Cancellation method | Refund availability | Notes |
| Web / Desktop | anghami.com/manage-account → Cancel | No, prevents future charges only | Cancellation takes effect at end of billing cycle |
| Mobile app | App → Your Library → Settings → Subscription → Manage → Cancel | No, generally not | May redirect to platform billing |
| Apple App Store (iOS) | Cancel via Apple subscription management | No, refunds handled by Apple | Use Apple’s subscription settings |
| Google Play (Android) | Cancel via Google Play subscriptions | No, refunds handled by Google | Use Google Play account subscriptions |
| Mobile operator / Fawry / Promo | Follow operator or vendor process | No, typically non-refundable | Fawry/promo subscriptions usually run until expiry |
After cancelling
What to check next
- Confirm cancellation in your Anghami account or the platform that billed you.
- Save any receipts or confirmation emails for your records.
Helpful official links
Address
Agent postal address
Zardman building, 5th floor, Jal el Dib, Lebanon
Use of address
This address is listed for formal notices, including copyright counter notifications and other formal correspondence related to the service.