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Beatstars

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Termination letter drafted by a specialized lawyer
Sender
Cancel Beatstars Subscription | Postclic
Beatstars
5816 Van Winkle Lane
78739 Austin United States
support@beatstars.com
Cancellation of Beatstars contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Beatstars service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Beatstars
5816 Van Winkle Lane
78739 Austin , United States
support@beatstars.com
REF/2025GRHS4

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Cancellation Beatstars: Easy Method

What is BeatStars

Overview

BeatStars is an online marketplace and subscription platform for producers and artists to sell, buy, and license beats and related services.

The service includes paid subscription tiers, publishing (Studio) services, and paid Promote campaigns for marketing music.

Main features

Features include searchable beat catalogs, licensing options, a BeatStars Wallet, and account subscription benefits for sellers and buyers.

BeatStars also offers publishing services (Studio) and paid Promote campaigns with separate terms and cancellation rules.

How to cancel BeatStars

Cancel a paid subscription (Starter, Growth, Professional)

  • Log into your BeatStars account.
  • Go to Account Settings → Subscription → Manage Subscription.
  • Select “I want to cancel my subscription” and confirm.
  • Cancel at least 3 business days before the recurring billing date to avoid the next charge.

Official guide: How to cancel a paid subscription.

Cancel BeatStars Publishing (Studio)

  • Publishing (Studio) cancellations must be sent by email to support@beatstars.com.
  • Cancellations become effective at the end of your current term; registration fees are non-refundable.

See the official publishing policy: BeatStars Publishing policy.

Cancel BeatStars Promote campaigns

  • You can cancel Promote campaigns at any time from your campaign management area.
  • You remain liable for amounts related to campaigns already run; unspent funds are refunded as platform credit to your BeatStars Wallet.

Promote terms: Promote terms of service.

What happens when you cancel

Access after cancellation

Cancelling a paid subscription prevents future recurring charges but does not delete your BeatStars account.

Your current paid benefits typically remain active until the end of the paid period you already paid for.

Billing, renewal and re-subscription

If you re-subscribe after cancellation, the action is treated as a new subscription and may be irreversible with regard to billing events.

To avoid unintended charges, cancel at least 3 business days before the renewal date per BeatStars guidance.

Will I get a refund?

BeatStars refund policy

BeatStars states that subscription payments and most product purchases are non-refundable, except at their sole discretion.

Official refund policy: Refund Policy.

Exceptions and third-party payments

  • Refunds may be provided only for internal error or unintentional charges, at BeatStars’ discretion.
  • BeatStars does not process payments for some beat/kit transactions; refunds for those sales must be sought from the payment provider (e.g., PayPal).

Transaction Q&A: Voided / Cancelled / Refunded Transaction FAQ.

BeatStars plans and pricing

Notes on pricing

No official recurring price data for subscription tiers is provided in the verified sources used here.

Contact BeatStars or check your account for current pricing and promotional offers before deciding.

Plans table

Plan Period (期間) Price
Starter Contact for pricing Contact for pricing
Growth Contact for pricing Contact for pricing
Professional Contact for pricing Contact for pricing
Promote (campaigns) Pay-as-you-go Contact for pricing
Publishing (Studio) Contact for pricing Contact for pricing

Your consumer rights in South Africa

Cooling-off and statutory rights

Under South African consumer protection law (e.g., the Consumer Protection Act), consumers generally have certain distance-selling rights, which can include a cooling-off period for digital purchases.

BeatStars’ stated no-refund terms do not necessarily override statutory rights available under South African law.

Practical steps and enforcement

  • If you believe statutory rights were breached, you can raise a dispute with the National Consumer Commission or other dispute-resolution bodies in South Africa.
  • Purchases via Apple App Store or Google Play are also subject to Apple’s or Google’s in-app purchase refund procedures.

Customer experiences

Positive feedback

Many users praise BeatStars for professional customer support, clear licensing, and an organised marketplace that simplifies buying beats.

Positive reviews highlight responsive support and ease of use for beat discovery and licensing.

Common complaints

Some users report difficulty cancelling subscriptions or encountering technical payment errors, causing frustration in South Africa and elsewhere.

There are also scam and phishing reports; BeatStars advises it will never ask for payment details via direct messages.

For general user reviews: Trustpilot - BeatStars reviews.

Documentation checklist

What to collect

  • Account email and username used with BeatStars.
  • Subscription type and billing date (e.g., Starter, Growth, Professional).
  • Payment transaction IDs, screenshots of billing, and renewal notices.

How to submit

  • Use Account Settings for on-site cancellation steps and retain screenshots of confirmation.
  • For Publishing cancellations, email support@beatstars.com and keep sent email copies and delivery/read receipts.

Common mistakes

Timing errors

Waiting until the renewal date to cancel is risky; BeatStars requires cancellation at least 3 business days before billing to avoid a charge.

Assuming a cancellation will auto-refund the last charge is a frequent mistake; refunds are not guaranteed.

Security and payment mistakes

Responding to phishing or impersonation messages can lead to account compromise. BeatStars will not ask for personal payment info via DMs.

For purchases processed off-platform (e.g., direct PayPal transactions), users must contact the payment provider for refunds - BeatStars may not be able to reverse those payments.

Comparative recap

Quick comparison

Item BeatStars policy Practical tip
Subscription cancellation Cancel via Account Settings; must cancel ≥3 business days before renewal Cancel well before renewal and keep confirmation screenshot
Publishing (Studio) Must email support@beatstars.com; effective end of term; fees non-refundable Send cancellation email early and request written confirmation
Promote campaigns Cancelable anytime; unspent funds refunded as platform credit Monitor campaign spend and check Wallet balance after cancellation
Refunds Generally non-refundable; exceptions at BeatStars’ discretion Raise disputes quickly and keep documentation for possible review

Where to get official info

Refer to BeatStars’ help and policy pages linked elsewhere in this guide for the most current official terms.

After cancelling

Immediate actions

  • Save cancellation confirmation screenshots and any email replies from BeatStars.
  • Check your BeatStars Wallet for any platform-credit refunds related to Promote campaigns.

Who to contact

Address

Corporate address

BeatStars, Inc., 5816 Van Winkle Lane, Austin, Texas 78739, United States.

Support contact

For Publishing cancellation send email to support@beatstars.com. Use the in-site help center for subscription management.

FAQ

To cancel your Beatstars subscription, log into your account, go to Account Settings → Subscription → Manage Subscription, select 'I want to cancel my subscription,' and confirm. Make sure to cancel at least 3 business days before the renewal date to avoid being charged.

To cancel your Beatstars Publishing (Studio) service, you must send an email to support@beatstars.com. The cancellation will be effective at the end of your current term, and registration fees are non-refundable.

Yes, you can cancel your Beatstars Promote campaigns at any time, and any unspent funds will be refunded as platform credit to your Beatstars Wallet. However, you are still liable for amounts related to campaigns already run.

After canceling your Beatstars subscription, you will retain access to your account and its benefits until the end of the paid period you have already paid for. Your account will not be deleted.

Beatstars generally does not offer refunds for subscription payments or most product purchases, except at their discretion. For specific cases, refer to their official refund policy or contact them for clarification.