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Cancel BEATSTARS
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Beatstars service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Beatstars: Easy Method
What is BeatStars
Overview
BeatStars is an online marketplace and subscription platform for producers and artists to sell, buy, and license beats and related services.
The service includes paid subscription tiers, publishing (Studio) services, and paid Promote campaigns for marketing music.
Main features
Features include searchable beat catalogs, licensing options, a BeatStars Wallet, and account subscription benefits for sellers and buyers.
BeatStars also offers publishing services (Studio) and paid Promote campaigns with separate terms and cancellation rules.
How to cancel BeatStars
Cancel a paid subscription (Starter, Growth, Professional)
- Log into your BeatStars account.
- Go to Account Settings → Subscription → Manage Subscription.
- Select “I want to cancel my subscription” and confirm.
- Cancel at least 3 business days before the recurring billing date to avoid the next charge.
Official guide: How to cancel a paid subscription.
Cancel BeatStars Publishing (Studio)
- Publishing (Studio) cancellations must be sent by email to support@beatstars.com.
- Cancellations become effective at the end of your current term; registration fees are non-refundable.
See the official publishing policy: BeatStars Publishing policy.
Cancel BeatStars Promote campaigns
- You can cancel Promote campaigns at any time from your campaign management area.
- You remain liable for amounts related to campaigns already run; unspent funds are refunded as platform credit to your BeatStars Wallet.
Promote terms: Promote terms of service.
What happens when you cancel
Access after cancellation
Cancelling a paid subscription prevents future recurring charges but does not delete your BeatStars account.
Your current paid benefits typically remain active until the end of the paid period you already paid for.
Billing, renewal and re-subscription
If you re-subscribe after cancellation, the action is treated as a new subscription and may be irreversible with regard to billing events.
To avoid unintended charges, cancel at least 3 business days before the renewal date per BeatStars guidance.
Will I get a refund?
BeatStars refund policy
BeatStars states that subscription payments and most product purchases are non-refundable, except at their sole discretion.
Official refund policy: Refund Policy.
Exceptions and third-party payments
- Refunds may be provided only for internal error or unintentional charges, at BeatStars’ discretion.
- BeatStars does not process payments for some beat/kit transactions; refunds for those sales must be sought from the payment provider (e.g., PayPal).
Transaction Q&A: Voided / Cancelled / Refunded Transaction FAQ.
BeatStars plans and pricing
Notes on pricing
No official recurring price data for subscription tiers is provided in the verified sources used here.
Contact BeatStars or check your account for current pricing and promotional offers before deciding.
Plans table
| Plan | Period (期間) | Price |
|---|---|---|
| Starter | Contact for pricing | Contact for pricing |
| Growth | Contact for pricing | Contact for pricing |
| Professional | Contact for pricing | Contact for pricing |
| Promote (campaigns) | Pay-as-you-go | Contact for pricing |
| Publishing (Studio) | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and statutory rights
Under South African consumer protection law (e.g., the Consumer Protection Act), consumers generally have certain distance-selling rights, which can include a cooling-off period for digital purchases.
BeatStars’ stated no-refund terms do not necessarily override statutory rights available under South African law.
Practical steps and enforcement
- If you believe statutory rights were breached, you can raise a dispute with the National Consumer Commission or other dispute-resolution bodies in South Africa.
- Purchases via Apple App Store or Google Play are also subject to Apple’s or Google’s in-app purchase refund procedures.
Customer experiences
Positive feedback
Many users praise BeatStars for professional customer support, clear licensing, and an organised marketplace that simplifies buying beats.
Positive reviews highlight responsive support and ease of use for beat discovery and licensing.
Common complaints
Some users report difficulty cancelling subscriptions or encountering technical payment errors, causing frustration in South Africa and elsewhere.
There are also scam and phishing reports; BeatStars advises it will never ask for payment details via direct messages.
For general user reviews: Trustpilot - BeatStars reviews.
Documentation checklist
What to collect
- Account email and username used with BeatStars.
- Subscription type and billing date (e.g., Starter, Growth, Professional).
- Payment transaction IDs, screenshots of billing, and renewal notices.
How to submit
- Use Account Settings for on-site cancellation steps and retain screenshots of confirmation.
- For Publishing cancellations, email support@beatstars.com and keep sent email copies and delivery/read receipts.
Common mistakes
Timing errors
Waiting until the renewal date to cancel is risky; BeatStars requires cancellation at least 3 business days before billing to avoid a charge.
Assuming a cancellation will auto-refund the last charge is a frequent mistake; refunds are not guaranteed.
Security and payment mistakes
Responding to phishing or impersonation messages can lead to account compromise. BeatStars will not ask for personal payment info via DMs.
For purchases processed off-platform (e.g., direct PayPal transactions), users must contact the payment provider for refunds - BeatStars may not be able to reverse those payments.
Comparative recap
Quick comparison
| Item | BeatStars policy | Practical tip |
|---|---|---|
| Subscription cancellation | Cancel via Account Settings; must cancel ≥3 business days before renewal | Cancel well before renewal and keep confirmation screenshot |
| Publishing (Studio) | Must email support@beatstars.com; effective end of term; fees non-refundable | Send cancellation email early and request written confirmation |
| Promote campaigns | Cancelable anytime; unspent funds refunded as platform credit | Monitor campaign spend and check Wallet balance after cancellation |
| Refunds | Generally non-refundable; exceptions at BeatStars’ discretion | Raise disputes quickly and keep documentation for possible review |
Where to get official info
Refer to BeatStars’ help and policy pages linked elsewhere in this guide for the most current official terms.
After cancelling
Immediate actions
- Save cancellation confirmation screenshots and any email replies from BeatStars.
- Check your BeatStars Wallet for any platform-credit refunds related to Promote campaigns.
Who to contact
- For subscription cancellation issues: cancel help article.
- For Publishing (Studio) matters: publishing policy and email support@beatstars.com.
- For Promote campaign questions: promote terms.
Address
Corporate address
BeatStars, Inc., 5816 Van Winkle Lane, Austin, Texas 78739, United States.
Support contact
For Publishing cancellation send email to support@beatstars.com. Use the in-site help center for subscription management.